Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jackson-Stops and Staff are a professionally run team in Dorking. My experience of them has been a total pleasure. They are without exception focussed and hard ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Showing 1,200 reviews on Google only. Show every review
5/5
GoogleI am very happy to recommend the lettings team at Jackson-Stops in Teddington. The website for my flat looked good and marketing of my property started very …
Dear Greg, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
GoogleI’ve had such a positive experience working with Kayleigh on my rental process. She’s been professional, approachable, and always quick to respond to any questions I’ve had, which has made the whole process so much smoother and less …
Dear Sonny, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kayleigh. Please do not hesitate to contact us again. Kind regards, Asma
5/5
GoogleKayleigh was absolutely brilliant from start to finish! She made the whole process so much easier and nothing was ever too much trouble. Always friendly, quick to respond, and really on top of everything, I felt in safe hands the whole way …
Dear Maddie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, katie
5/5
GoogleI had an amazing process working with Kayleigh! The whole lettings process was smooth and stress-free, and I really appreciated how she kept me updated at every stage. It’s clear this estate agents genuinely care about their clients and go …
Dear Sienna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleI couldn’t recommend this company enough! Working with Kayleigh was an absolute pleasure, who made the whole process as smooth as possible! Any questions I had were answered with patience, and she made what could have been a stressful …
Dear Jasmine Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
Googlehad the pleasure of working with Kayleigh and I can't speak highly enough about the experience. From the very beginning, they were professional, attentive, and truly made the entire process seamless. She took the time to understand my …
Dear Victoria, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
5/5
GoogleKayleigh has been amazing to work with. She’s always so friendly, approachable and genuinely cares about making things as easy as possible. Nothing has ever been too much trouble, and she’s always quick to get back to me with answers or …
Dear Thea, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleWe have been working with Natalie, a director at Jackson Stops, for several years now, and she has been managing nine of our company flats with exceptional professionalism. Natalie is incredibly helpful and always quick to respond to any …
5/5
GoogleChloe was fantastic and went much beyond expectations in understanding our requirements and showing us relevant properties. She had precise details and information a new house seeker looks for and was very "humane" in her approach. Once you …
Dear Andy, We really appreciate you taking the time to leave such lovely comments about Chloe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
5/5
GoogleI have used Jackson-Stops for many years to let my property and because I had such a great service from them, I stayed with them to sell the same property. I want to commend Zyan Ansari, Sales Consultant for the excellent way he …
Dear Yvonne, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zyan. Please do not hesitate to contact us again. Kind regards, Katie
5/5
GoogleI recently had a viewing with Kayleigh, and she did an excellent job showing me around the flat. She was friendly, professional, and very knowledgeable, making the whole process easy and comfortable. She answered all of my questions clearly …
Dear ruby, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleReview for "Jess Lynagh" I’ve had the pleasure of working with Jess as my property manager over the past …
5/5
GoogleI had an excellent experience working with Jackson-Stops Teddington. From start to finish, Anisa and the team were incredibly professional, efficient, and responsive. Every question I had was answered promptly, and the entire process was …
Dear Yung, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
5/5
GoogleMy wife and I recently secured a rental property in Teddington, and had the pleasure of having Natalie support and guide us through the process. In the past I’ve found that once the tenancy is signed you often get forgotten about until you pick the keys up, but that couldn’t be further from the case with Natalie and she’s been extremely attentive and helpful in answering any queries we have, and helping us to prepare for the move in.
Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
1/5
GoogleVery very unprofessional, they lie to you and corner you in contracts without fixing properties. I would definitely stay away and definitely would rent anything from Yogi. Stay well away.
Dear Abul, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@Jacksonstops.co.uk. I can look into this for further you. Kind regards, Katie
5/5
GoogleI can’t thank Harry, Zyan and the team at Jackson Stops Teddington enough for all their help with the sale of my mum’s property. They kept me updated with helpful communications and updates throughout the process and were always a pleasure to deal with.
Dear Sadie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
GoogleJackson Stops Teddington branch have been really helpful in valuing and putting our house on the market. Harry and Zyan had a lot of knowledge about the local market and a clear strategy of how to market the house. Would highly recommend them.
Dear Ray, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleWas helped a lot by Anisa and Natalie; always very quick replies and always ver friendly. The team made it very quick and easy to process mine and my partners offer. Thank you!
Dear Hailie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleAnisa was extremely friendly and handled everything with the utmost professionalism. She is a true asset to the company, and I really appreciate all her help.
Dear Emma Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleKayleigh was brilliant from start to finish. She’s professional, friendly, and always quick to respond, making the whole process smooth and stress-free. I’d highly recommend her to anyone looking for a reliable letting agent!
Dear Demi, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleJust completed on a property with Zyan as our agent who has been absolutely fantastic throughout the whole process. He kept me up to date with everything and even though we had a delay on our side, he made sure everything still run smoothly and reassured us. I wouldn’t hesitate to recommend using Jackston-stops !
5/5
GoogleJust spoken with Sophie on the phone and just wanted to write a review because of how professional and nice she was to me. As a first time buyer she helped me so much and would definitely recommend.
5/5
GoogleAnisa Sherifi helped me look for a house, and delivered brilliant service. She helped me make a fair deal and was very clear when telling me what my options were, she answered all my questions and was very friendly and patient. Would happily recommend her:)
Dear Daisy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleJess at Jackson Stops was a great help during my property search. She made the whole process run smoothly! I would definitely recommend her to anyone searching for a property in Teddington
Dear Caitlin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Jackson-Stops and Staff a message.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
