5/5
GoogleGreat Agency, attention to detail and personal service always provided, i use them for all my lettings and sales!Highly recommended!
Trusted Agent profile · Surrey
Verified
Jackson-Stops and Staff reviews in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
1,200
Reviews on Google
All 2 offices
5
Reviews on The Trusted Agent
All 2 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Jackson-Stops and Staff office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Googlei've been a private tenant, via lawton & dawe for the last couple of years. lucy and her team are a pleasure to deal with. they actually care about what they do!
5/5
GoogleWe recently purchased a house in Dorking through Jackson-Stops and they were excellent to deal with. They were a pleasure to communicate with, did a great job helping us find a home, and then did their best to smooth the whole purchase process and keep us calm. Thanks Corinne!
5/5
GooglePurchased through Jackson Stops and found the experience very straightforward and dare I say it enjoyable thanks to the very helpful staff at the Dorking Branch. Would highly recommend to prospective purchasers.
5/5
GoogleVery efficient process. Staff were highly communicative throughout the sales process of a unique property in Betchworth and very effective and proactive in overcoming any problems that arose. Highly recommended.
5/5
GoogleExcellent service from corinne and the team at Jackson stops Dorking. Our house move had its ups and downs but j-s were invaluable in helping guide us through the process, proactively chasing up the lawyers etc. i would definitely recommend j-s Dorking based on this experience.
5/5
GoogleWe had quite a wait to sell our house as our first buyers had to pull out, but we soon got more interest and eventually the sale we wanted. All the team were very enthusiastic, hardworking and helped smooth things along so we could exchange and complete in the right timscale. Would recommend them.
5/5
GoogleAn absolutely lovely team of people. Selling your home is a stressful time and and Nikki and the team at JSS where professional and supportive throughout the whole process.. I had to deal with numerous agents whilst buying another property and some where awful. I'm so glad I used Jackson's to sell mine. Highly recommend them!
5/5
GoogleWe were highly recommend Jacksons Stops by 2 friends who had recently sold their house in Dorking and we are now highly recommending them again. Very professional, personable, efficient and effective service from every member of the team. Thank you for managing what was a quiet difficult process so well.
5/5
GoogleWe would highly recommend Jackson Stops in Dorking. The staff are professional and very experienced. We used them to sell our property and they gave us regular up-dates and advice. Moving home can be stressful but Jackson Stops made the experience as smooth as possible by continuously chasing solicitors and other buyers in the chain.
5/5
GoogleExcellent service. Everything managed extremely smoothly. Many thanks to Mark and Julia
Agent replied · 16 November 2023
Thank you Lord Holman for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleJackson Stops and Staff have excellent customer service, are very helpful and I do not hesitate in appointing them for my letting requirements.
Agent replied · 16 November 2023
Thank you Guy for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleEffective and efficient. We've used Jackson-Stops for many years and recommend them to rental customers.
Agent replied · 16 November 2023
Thank you Adam for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleWhen moving into our property, Ellie, Mark and the team at Jackson-Stops in Teddington were very friendly, helpful and efficient. I highly recommend them.
Agent replied · 16 November 2023
Thank you Melinda for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleVery professional service and an excellent selection of properties on offer. Ellie and the team were friendly to deal with and quickly got us set up in our lovely new flat in Teddington.
Agent replied · 16 November 2023
Thank you Luke for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleMany thanks Elouisa Jones-Gray from this agency for good service and quick response. She is very helpful and punctual lady who help me in my property search. I liked work with her. Highly recommend.
Agent replied · 16 November 2023
Thank you Olga for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleOh my! Jackson Stops and Staff saved my sanity! I had been looking for a new home for what seems an exhausting lifetime, then a particular member of staff helped me find the perfect mew home. I dread to think where I would be if I hadn't looked at their listings. Thank you so much Jackson Stops and Staff! I am very happy in my new home.
Agent replied · 16 November 2023
Thank you Kate for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things. Good Luck in your new home.
4/5
GoogleJackson-Stops team has been finding excellent tenants for my properties for nearly 15 years. The staff are helpful, friendly and very professional; highly recommend.
Agent replied · 16 November 2023
Thank you Alison for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleJSS have been managing our Teddington property for seven years and have provided an excellent service. We have been lucky to have the same person running the service and overseeing our property throughout that time. As we spend a lot of time abroad it i a great relief to know that JSS are finding tenants, checking them and monitoring how the property is looked after. They advise on all aspects of management and thir fee is, in my view. value for money. In seven years we have had hardly any time at all when the property has not been rented out (voids), perhaps ten weeks in seven years. Excellent
Agent replied · 16 November 2023
Thank you Chris for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleI have let my property for several years with JS Teddington. I have always found their service to be excellent. They are well informed and can help with all aspects of managing the property. For me, they have made the letting process as easy as it could be.
Agent replied · 16 November 2023
Thank you James for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleThe team at Jackson-Stops continue to impress with their ever helpful approach to letting my property. Mark has a balanced pragmatic work ethic which, seemingly has no bounds to the level of support and advise he offers. This clearly has rubbed off on the entire team in Teddington. Thanks for all your help to date.
Agent replied · 16 November 2023
Thank you Mike Desouza for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleI have relied on JSS in Teddington for over 15 years as my rental agents and property managers. I have no hesitation in recommending their team for their excellent service. Very importantly the team resembles a family business since I still deal with the same professionals after all those years!
Agent replied · 16 November 2023
Thank you Monika for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleWe were kept well informed throughout the whole process and every member of the team is professional, courteous and knowledgeable. They made the whole process of selling the house practically pain free. I would definitely use Jackson-Stops & Staff again.
Agent replied · 16 November 2023
Thank you Tracy Collyer for taking time to provide valued feedback to us about the services we provide, which is greatly appreciated. We work hard to deliver excellent service to our clients and we are always looking for ways to improve upon how we do things.
5/5
GoogleI have 37 years experience as a property lawyer based in central London dealing with estate agents on a daily basis. My husband (also a retired property lawyer) were very careful about who we chose to market our property a grade 2 listed …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards: Jackson-Stops and Staff, Teddington won Platinum.
Want Jackson-Stops and Staff to help?
Send Jackson-Stops and Staff a message.
