Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 1,200 reviews on Google only. Show every review
5/5
GoogleTom Ridgeway was very pleasantly helpful in walking me through the art of boiler-settings. I'm sure he would be equally effective and personable in dealing with more demanding matters!
Dear John, thank you so much for your kind review. It was a pleasure to meet you and we are always here to help. Kind regards, Tom and the Jackson-Stops Teddington team.
5/5
GoogleElliot was fantastic; he was not only very professional, but also always kind and available for promptly answering to my numerous questions. Without him, I would have probably never found a so nice lodgement that …
Vanina, thank you very much for your kind words, it was a pleasure assisting you with your search and I hope you enjoy your new home. Kind regards, Elliot and the team at Jackson-Stops Teddington
5/5
GoogleWould highly recommend Jackson Stops to all friends and family. Great team, fabulous service. Thank you Jackson Stops!
5/5
GoogleSuperb team at JSS, Dorking. Excellent client care from start to finish. Took all the anxiety out of selling and moving.
5/5
GoogleChris and the team all took a real interest in marketing our home, they really understood its selling points well and took a lot of the usual stress away from moving. Highly recommended.
5/5
GoogleWe had a fantastic moving experience with Jackson-Stops. The staff are extremely friendly, attentive and professional. We will be recommending them highly to others.
4/5
GoogleDespite being the buyers in the chain we were very pleased with the support of Darrell Hughes and Alan King in what proved to be a complicated and at times challenging process (for reasons outside of their control). I would recommend Jackson-Stops.
5/5
GoogleWe bought our property through Jackson-Stops and were really happy with the service. The staff was helpful and informative. I contacted them about a year later to get some of the photo's they used on the brochure and they were e-mailed to me immediately.
5/5
GoogleJackson Stops sold our house for us efficiently, courteously and totally painlessly. I wouldn't hesitate to recommend them to anyone. In my view they are the most professional estate agent in Dorking.
5/5
GoogleJacksons were fantastic dealing with the sale of our family home in Dorking. Great attention to detail and very efficient with ensuring the sale went through to completion as quickly as possible. Always chasing when needed. Polite and friendly staff. Highly recommend
5/5
GoogleRating only, no written review.
5/5
GoogleSuperb, absolute star
Thank your Aurora for your kind words. We really appreciate the feedback! Kind regards, Tom and the team at Jackson-Stops & Staff Teddington
5/5
GoogleVery professional and helpful service .
Thank you Haseina, we appreciate your review, best wishes from the Teddington Team
5/5
GoogleHigh end local estate agent with excellent local knowledge.
Dear Stephen, many thanks for your kind review. We always aim to go above and beyond where we can. Kind regards, Tom and the Jackson-Stops Teddington team.
5/5
GoogleMany thanks Elouisa Jones-Gray for your help. Well done. Great job. Thanks.
Hi Tomasz, thank you for your kind comments. I hope you enjoy your new home. Best wishes, Ellie
5/5
GoogleThe team were very professional and helpful and were able to turn things around really quickly. Was really impressed with their customer service.
Hello Thalia, it was a pleasure helping you to find your new home, I wish you every happiness there. Best wishes, Ellie
5/5
GoogleCalm, friendly service. Robert and his staff helped to make buying a property a stress-free and pleasant experience.
Helene, thank you very much for your review and I trust that you’re settling into your new home smoothly. Regards, Robert, Jackson-Stops, Teddington
5/5
GoogleA helpful and professional team. We were very pleased we chose Jackson-Stops to manage the rental of our property.
Dear Caroline, thank you so much for your review - meeting you and Alan was a delight. I’m sure your tenants will love every moment of being at your wonderful home. We hope you enjoy your move to the countryside! Kind regards, Tom and the Jackson-Stops & Staff Teddington Team.
5/5
GoogleFantastic service by Robert at Jackson-Stops & Staff. Very professional and always contactable. Robert went above and beyond to ensure the purchase went through very quickly and really helped to speed up the whole process. Highly recommended.
Thank you very much for your kind review Randika. I wish you happiness in your new home. Regards, Robert, Jackson-Stops, Teddington
5/5
GoogleJackson-Stops & Staff are a very professional and friendly bunch - Mark in the rental department and Robert in the Sales department showed competence and compassion at all times - I would highly recommend this business if you are looking for a personable and dedicated service.
Thank you, Gaynor, for your review and I look forward to helping you again in the future. Regards, Robert
5/5
GoogleSimply superb service thanks to Ellie Jones-Grey. From beginning to end she could not have been more professional and helpful. She helped ensure that the process was as smooth as possible, and frankly, next time I am looking for somewhere, I know which Agent I shall be going to. The JSS operation in Teddington is first-rate.
Hello John, it was a pleasure helping you find your new home, I look forward to helping you in the future. Best wishes, Ellie and the team at Teddington
5/5
GoogleA big thank you to Tom Ridgeway at J-S Teddington for helping me find a great rental property. Nothing was too much trouble and Tom was always available to answer any questions I had (and still have). I will no doubt use this branch again. Thank you!
Thank you, Naomi, for your kind review. It was great meeting you and Hénry your French Bulldog. The offer of dog sitting is still very much available! We hope you have an amazing time in the flat and wish you the best. Kind regards, Tom and the Jackson Stops Teddington Team.
5/5
GoogleFinally an estate agent that actually really understands the market they are operating in and listens to their client!! Brilliant service from the lettings team at JSS - efficient, responsive, polite, knowledgeable, speedy, accommodating and personable. Seriously, don't bother going to any other agent in the area.
Chiara, it was an absolute pleasure to meet you and your family. We are sure your tenants will love the flat! Kind regards, Tom and the Team at Jackson-Stops & Staff, Teddington
5/5
GoogleI must compliment Tom Ridgeway at the Teddington office for his tenacity and professionalism when finding a tenant from my property. He made the process quick and painless as well as finding a terrific tenant. Much appreciated Tom, thank you. Linda
Linda, many thanks for your kind words. It was a pleasure to meet you and to be of help. We are sure that your tenants will enjoy your fabulous home. Kind regards, Tom and the team at Jackson-Stops & Staff, Teddington
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
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