Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 1,200 reviews on Google only. Show every review
5/5
GoogleElliot and has team were brilliant. Extremely helpful and professional. Very grateful to have had there help!
Thank you, Grayson, it was lovely to meet you both and help you with your search. All the best, Elliot and the team at Jackson-Stops Teddington.
4/5
GoogleAs first time movers Tom Ridgeway helped myself and my partner through the process and he was accommodating throughout. Would definitely recommend Jackson-Stops and Tom.
5/5
GoogleWe gave Tom our details and the characteristics we wanted in a flat and he delivered. He was able to answer our detailed questions and did not apply aggressive sales tactics throughout the experience which was refreshing. Thank you very much for a good flat finding experience.
Thank-you Nick for your kind review. We always like to hear that our tenants are happy. We hope you have a wonderful time here in Teddington. Best wishes, Tom and the Jackson-Stops Teddington Team
5/5
GoogleMy wife and I rented a flat in Teddington and we were delighted by the service we received. Tom Ridgeway was fantastic and gave us great advice throughout the process! Highly recommended firm especially in the Tedington area!
Thank you, Jonny, for your review. It was a pleasure meeting you and your wife and we truly hope you have a fantastic time in Teddington! Best wishes, Tom and the Jackson-Stops Teddington team.
5/5
GoogleElliot from Jackson Stops in Teddington is everything a good property expert should be; helpful, knowledgeable, astute and realistic. Elliot continually went the extra mile, and helped me secure the property that was top of my list of particular requirements. Highly rated and professional young man.
Thank you very much for your kind words, it was a great pleasure assisting you with your property search. I hope you have settled in nicely. Kind regards, Elliot and the team at Jackson-Stops Teddington.
5/5
GoogleTom at Jackson Stops in Teddington has done a fantastic job helping myself and my husband find perfect rental properties in the area. When our original landlord wished to return to his property (which Tom had found for us) Tom was straight on the case and knew exactly what we were looking for and the features we required (e.g being pet friendly for our puppy, Barney). Within a week we had a new place sorted which removed a huge amount of stress and frustration usually experienced when renting properties in London. Tom does not employ the usual pressure tactics we have experienced in the past with other agencies which was a welcome relief. Would happily recommend and would look to him in the future if moving in the area without hesitation
Dear Clare, Thank you so much for your wonderful review. We hope you are both loving the new house! Barney the Labrador is welcome to visit our office anytime!! Best wishes, Tom and the Jackson-Stops Teddington Team.
5/5
GoogleI recently rented a home from Jackson-Stops. I was supported throughout the process from the onset, from viewing the property, to picking up my keys and moving into a beautiful home. Tom Ridgeway, the Assistant Lettings Manager, made a stressful situation of an impending move seamless and guided me with all steps throughout the process. I would highly recommend Tom and Jackson-Stops. Thank you
5/5
GoogleMy Partner and I recently rented a property in Twickenham and had the pleasure of dealing with Francesca Bradbury from your Teddington Branch. I must say that she is a real credit to your company. Throughout process she was very professional and always gave us correct information and never failed to come back to us with queries that we had raised. Over the years I have dealt with a number of Estate Agents, and this has been by far our best experience. Please pass on our thanks and gratitude - a job well done!! Kind regards Gary & Susan
5/5
GoogleFantastic service throughout the purchase process, thank you
5/5
GoogleVery pleased with their service. They had a strong understanding of our needs and found a great property for us (which we would not even have considered had they not helped us see the potential).
5/5
GoogleHad a very difficult purchase but Darrell and the team did an amazing job and were always kind and helpful. Would recommend to anyone!
4/5
GoogleRating only, no written review.
5/5
GoogleEfficient, friendly and professional service. Highly recommended
5/5
GoogleFriendly, totally professional and right on top of their game. Filled us with confidence from first meeting to when they closed the sale.
Such lovely words - thank you! Our service is only as good as our clients' experiences, so we are thrilled that you felt you had such a positive experience with us. Best wishes from the team at Jackson-Stops Dorking.
5/5
GoogleAbsolutely superb and friendly service through the whole buying process. A totally different and better experience than with any other Estate Agents we've dealt with. Highly recommended.
5/5
GoogleOnly if all estate agents were like Jackson Stops Dorking - so professional, so committed, fantastic communication throughout and above all really nice people to do business with - I don’t think we will need to move again - but if we did I would not use another estate agent
5/5
GoogleAll members of staff very friendly and professional in helping us to sell our property. All viewings reported back to us and contact continued with buyers until completion. Would recommend this office.
Thank you for your review and we're thrilled to know that you would recommend us.
5/5
GoogleExtremely professional service and support on a complex sale in a difficult market. All the team were good but a special mention to Darrell as our main contact who was very attentive throughout.
5/5
GoogleExcellent, friendly service by the best and most knowledgeable estate agents in Dorking. We have sold and purchased through Jackson Stops and cannot recommend them highly enough.
5/5
GoogleWe have used JSS in Dorking for both selling and purchasing, they are a credit to their profession I can not recommend them enough. Nothing is too much trouble for Alan, Darrell and the team. First class
5/5
GoogleWe recently bought our house through Jackon-Stops and cannot recommend them enough. Chris was a pleasure to deal with at every stage and went above and beyond what I would expect from an Estate Agent. The team are all super friendly and knowledgable.
5/5
GoogleNicki at JS was excellent at managing our move. It was a large chain (9 properties), but she took the stress out of the process and the chain was able to complete successfully. I would highly recommend her and her team at Jackson Stops Dorking.
5/5
GoogleI highly recommend Jackson-Stops in Dorking. I found them to be friendly, efficient & professional. They were on the ball from the beginning to end. Helping with what can be a difficult & stressful process to be more smooth and problem free. Particularly thanks go to Nicki and Chris who I had most contact with.
5/5
GoogleHaving had some bad experiences with estate agents on a failed house purchase, we were relieved and so impressed to find the quality of service and professionalism shown to us by Darrell Hughes at Jackson Stops. We’ve talked about this with many friends and will be happy to in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
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