5/5
GoogleExcellent, professional service from start to completion of the purchase of our new family home in Dorking. Darrell and his team are always available to speak to on the phone and give a real sense of a personal service at all times.
Trusted Agent profile · Surrey
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Jackson-Stops and Staff estate agents in Teddington and Dorking
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Jackson-Stops and Staff are a professionally run team in Dorking. My experience of them has been a total pleasure. They are without exception focussed and hard ...Read all 2 from sellers
Landlords1 review
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
Tenants1 review
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Our offices
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 1,200 reviews on Google only. Show every review
Google5/5
GoogleHave recently sold our house under difficult circumstances but Darrell, Nicki and the team did a superb job to keep things on track. A thoroughly professional crew and I would not hesitate in recommending their services.
5/5
GoogleVery friendly and knowledgeable staff, helped find a great apartment on short notice. Would recommend to anyone looking to rent in the future.
5/5
GoogleI’ve used Jackson-Stops for renting a flat, Tom Ridgeway and the staff are very professional and helpful, i was very impressed by how quick they were in checking the references and taking a decision, all that plus signing the documents where done online,you could even check the progress of every reference application. In my opinion Jackson-stop are way ahead of other estate agents, with them I didn’t feel the stress that I’ve been through with other estate agents. I highly recommend them to anyone who would prefer a smooth stress free move.
5/5
GoogleJackson Stops were fantastic when we were buying our house. Acting as the agents for our vendor, they were helpful and calm through a complicated transaction and provided wise advice throughout the process, both to us and to their client. We would not hesitate to recommend them.
5/5
GoogleI can't thank Nicki Perrin at Jackson Stops enough for all her help and support. It took me a really long time to find the perfect house and she stuck by me. Always professional and positive. She took time to really understand what I wanted …
5/5
GoogleI recently completed the purchase of a farm property that was marketed by Jackson Stops' Dorking office. The purchase was a fairly complex one, which took an extended time to conclude, however the JS team (Alan and Chris in particular) …
5/5
GoogleWe sold our old house through Jackson Stops in Reigate and bought our new house through Jackson Stops in Dorking. Both branches were really on the ball, getting people through the door for our sale and working hard to secure the purchase of …
5/5
GoogleMy house was up for sale for longer than I hoped although the eventual buyers had been known about for quite a while. But in what was and I believe remains a tricky market it took a positive and proactive move by Jackson Stops to cause the …
Agent replied · 16 November 2023
Thanks for taking the time to leave feedback for Jackson-Stops Dorking. Best wishes from the entire team!
5/5
GoogleThe entire team at Jackson-Stops Dorking were brilliant from the initial instruction call to the day of completion. The team kept us very well informed throughout the process and helped get everyone over the line for our exchange and …
Agent replied · 16 November 2023
We're thrilled that you took the time to leave positive feedback for us - thank you!
5/5
GoogleIt has been a long process selling my house but the team at Jackson Stops, Dorking have always been upbeat and positive, whilst also being realistic about the difficulties of the prevailing market. …
Agent replied · 16 November 2023
Hi, it's so lovely to hear that you felt your experience with Jackson-Stops Dorking was such a positive one. Thank you for your review.
5/5
GoogleRight from the start the team at Jackson-Stops were friendly and highly professional. Unlike other estate agents all members of the team visited our house so that each viewing would be as good as it could be. We had lots of viewings and the …
5/5
GoogleThoroughly professional, friendly and pleasant to deal with. No hard sell when we were looking at properties, and when we found 'the one' they were consistently on the case, and full of helpful advice to drive the purchase through. We often …
5/5
GoogleFrom start to finish of our house sale Jackson-Stops have been an absolute pleasure to deal with. Their professionalism and experience shines out in all that they do. Nicki was with us all the way through the sale process and was of …
5/5
GoogleOne word... OUTSTANDING... We cannot praise the Dorking Team highly enough. They know the Surrey Hills market inside out, and more importantly, they know …
Agent replied · 16 November 2023
What lovely words - thank you so much! Best wishes from the entire team at Jackson-Stops Dorking.
5/5
GoogleWe bought a new property through Jackson Stops in Dec '18 and recently concluded the sale of our old property, also using JS. The service received was excellent throughout, with great responsiveness, sensitivity, patience and …
Agent replied · 16 November 2023
Hi and thank you for your positive feedback. It means so much to hear from clients about the service they received from us. Best wishes from the entire team here at Jackson-Stops, Dorking.
5/5
GoogleExtending a BIG THANK YOU to the Dorking team esp Chris for all his patience in helping me find my new home. I really appreciated his professionalism, friendly approach & attention to detail. At no point did I ever feel pressured to buy; so …
5/5
GoogleI one hundred percent recommend Nicki Perrin and the tremendous team at Dorking Jackson-Stops. Their enthusiasm and passion is compelling and the process of selling our home was first class from start to finish. We were kept informed …
5/5
GoogleThe great team headed by Darrel Hughes at Jackson Stops couldn’t have been more professional and supportive during the sale of our property. Their pro active approach to marketing our house was impressive and resulted in immediate requests …
5/5
GooglePippas great, really helpful, always on hand to answer questions.
5/5
GooglePippa is personable and really cares about her Landlords and Tenants. This is a Company that remains independent and has really looked after my properties. Would highly recommend.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat customer service by the lettings team, highly recommended!
5/5
GoogleSmall estate and management, letting location but staff that really know what's happening in the market. Good advice and helpful clear talking. MP
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Awards
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Jackson-Stops and Staff
Which Jackson-Stops and Staff office has the most reviews?
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
Where are the Jackson-Stops and Staff offices?
The two Jackson-Stops and Staff offices, by town:
- Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
- Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
