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Jackson-Stops and Staff estate agents in Teddington and Dorking

4.9

★★★★★ Excellent

1,205 reviews across 2 offices and 2 platforms

www.jackson-stops.co.uk

Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,200

Reviews on Google

All 2 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,200 reviews on Google only. Show every review

5/5

Google

Recently sold my house through Jackson Stops. There were a few problems with chains falling through and buyers pulling out but the team at Jackson Stops were friendly and professional throughout. Would happily recommend them.

Richard · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Richard, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

While we ultimately decided to discontinue our buying process we had a good experience with both Kris and Andy, They were friendly, easy going and gave fair and honest advice on our situation the whole way through. When we decide to start the process up again we will be giving them a call

Zoe · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Zoe, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

I rented through Jackson-Stops in August and thanks to Neghin Mozafari it was a very swift and efficient process. Neghin was very professional, responsive to questions and made the signing up process simple and hassle-free. As both a tenant and a landlord myself I was impressed.

Chris · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Chris, Thank you for your review, and mentioning your experience with Negin in our Teddington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

I experienced very good service from the Teddington branch of Jackson- Stops when I recently moved property.They were very professional and the process ran very smoothly. David was excellent at liaising between solicitors and kept things moving. I would highly recommend them.

Kate · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Kate, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Kris and Andy did a very professional job with the sale of our house in Richmond which completed end of September. Great communication and advice throughout. The result was a completed sale with relatively few delays. Very happy customer and would definately deal with them again.

Martink · 22 May 2023 · Jackson-Stops and Staff Teddington

5/5

Google

I am glad i decided to choose Jackson-Stops to rent a new place. The agency is extremely professional and were able to help me without fail even with my specific requirements. Special thanks goes out to Negin, she was a star from start to finish handling everything with perfection.

Mohammed · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Mohammed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Ms Mozafari's assistance was excellent from start to finish. She was super helpful through every step of the process, and I instantly felt like I was in good hands. Jackson-stops will now be my go-to whenever I need to look for a place to rent! Thank you again.

Tiphaine · 22 May 2023 · Jackson-Stops and Staff Teddington

5/5

Google

Rating only, no written review.

S · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear S M, Thank you for leaving a Google review for our Teddington office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

JennyAkliimaB · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Jenny, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent service

Mark · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

Absolute first class, quality service!

Richard · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great service from a great team. Very professional

SHAUN · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Shaun, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

Great agency and Tom Ridgeway is fantastic

Nick · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Nick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I was helped to find a rental property by Negin I found her to be extremely helpful and friendly

Tracy · 22 May 2023 · Jackson-Stops and Staff Teddington

5/5

Google

Tom Ridgeway was an excellent lettings agent to use, very professional throughout.

James · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Absolutely superb service from Jackson Stops with particular mention to Isabel and Jamie. A great experience - thank you!

Sally · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Sally, Thank you for taking the time to leave a wonderful 5 star Google review. Isabel and Jamie will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tom was excellent - very diligent and approachable, which really helped to find for me exactly what I wanted & needed.

Andrew · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great experience working with the team at JS Teddington, especially Negin who was very helpful in ensuring our move went smoothly and very quickly too.

Scott · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Scott, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently worked with Tom and his team who were exceptional. Really supportive and quick to act and work on our requirements.

Matt · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Matt, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have been looking for properties in the areas, as I’m moving from Cambridge. Isabel has been a absolute star and has kept me updated and informed every step of the way! Amazing

Duncan · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Duncan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a great experience working with Tom and the meeting team. Made the whole experience stress-free. A lovely little chap. Would use again.

Jack · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Jack, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Great experience with Jackson-Stops Teddington. Excellent service from Tom Ridgeway, polite, helpful and super responsive. Would highly recommend.

Jed · 22 May 2023 · Jackson-Stops and Staff Teddington

Agent replied · 16 November 2023

Dear Jed, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better. Kind regards, Sarah Tranter, Customer Relations Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Jackson-Stops and Staff

Which Jackson-Stops and Staff office has the most reviews?

Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.

Where are the Jackson-Stops and Staff offices?

The two Jackson-Stops and Staff offices, by town:

  • Dorking: 279 High Street, Dorking, Surrey, RH4 1RL
  • Teddington: 36 High Street, Teddington, Surrey, TW11 8EW
Has Jackson-Stops and Staff won any awards?

Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.

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