Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jackson-Stops and Staff are a professionally run team in Dorking. My experience of them has been a total pleasure. They are without exception focussed and hard ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Showing 1,200 reviews on Google only. Show every review
5/5
GoogleNatalie and Beth have been so helpful in assisting me with market advice and sourcing the right tenant. I Highly recommend using the local agent in your town as they are very knowledgeable.
Dear Harriet, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleGreat service from Mia at Jackson stops, helped us get the property we wanted.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleDavid Baille at Jackson- Stops Dorking was amazing from start to finish. He was so patient, helpful, friendly and professional throughout and kept me updated at all times. When he was out of the office, all the other members were quick to assist me until David returned my call - which he always did. This estate agent seem to have excellent market knowledge too and excellent overall ratings which match my experience. I therefore can’t rate this estate agents highly enough and would definitely recommend them to anyone thinking of using them. Thank you once again David for all your help, advice (and definitely patience!) which ended in a successful sale. Kindest regards Karen.
Dear Karen, thank you so much for leaving such a wonderful review about your experience with our team and especially David. We are delighted to hear that David provided you with a patient, helpful, friendly and professional service, and that you would definitely recommend us. With best wishes from everyone at Jackson-Stops Dorking.
5/5
GoogleThank you to Jackson-Stops for being excellent during our house purchase. Lucy was helpful and communicative throughout and even when different members of the team were on leave, everyone seemed to know what was going on - something which we struggled with on our sale the other end! Thank you for making our move to Dorking so smooth. We couldn't be happier here!
Thank you so much for taking the time to leave a 5-star review! We are delighted that you felt our team was excellent, especially Lucy, and that you couldn't be happier! With best wishes from everyone at Jackson-Stops Dorking.
5/5
GoogleWe received a great service from Natalie in Teddington when we were urgently renting out our flat. She came to see us and our flat straight away and gave us some great advice. Natalie clearly has a lot of experience in and knowledge of the …
Dear Catherine, Thank you for taking the time to leave a 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleI want to express my gratitude to Chloe and Johanna for their outstanding service. Their prompt responses and professional guidance made the entire renting process smooth and stress-free. I truly appreciate their attention to detail and …
Dear Has, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleKatie Goodman has been exceptional with helping my fiancé and I find a property which was pet friendly. Katie is super friendly, easy to talk to, and has eased any worries and answered all my questions. Communication has been above and …
5/5
GoogleMy experience with Jackson-stops was the best possible. From the first moment I was always very well attended to by Mr. Noran Antao who gave me all the attention and information necessary for me to successfully complete the negotiation I …
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleChloe Williams is a star. The first time I spoke to her in my search for a new home (we had to move for planned building work), I felt that she understood what I needed and she was so pleasant and lovely to deal with, and I had the …
Dear Tarryn, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team
5/5
GoogleChloe Williams has been lovely and a great supporter in my property search. I would recommend her 💯 to anyone, always ready to help and always in touch to …
Dear Ciro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI recently needed to rent a place in London near Richmond and Chloe was just the person I could ever meet. She was really patient in understanding my needs and I eventually found the right place thanks to her. …
Dear Caterina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team
5/5
GoogleAs we were very happy with Jackson-Stops Teddington managing our property for rental, we decided to sell it through them too. …
Dear Malcolm, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe had a great experience working with Chloe while looking for a rental property. She understood our needs very well and found something for us fairly quickly. Post identifying the property she was quick in getting the right documentation …
Dear Tandon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy wife and I had the pleasure of renting a property through Jackson Stops recently and found the process extremely smooth and straightforward. We were shown the property by Anisa and she was extremely helpful in guiding us …
Dear James, We really appreciate you taking the time to leave such lovely comments about Anisa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
1/5
GoogleJackson Stops sent me a copy of the key to my property in the post, stuffed into a normal envelope (just normal post, not registered, not a courier service, nothing at all secure) in the envelope was a cover note with my address on it. Yes, …
Dear Miles, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Lesley Alford, Customer Relations
5/5
GoogleChloe has been so helpful and proactive in looking for the right property for my sister. We appreciate all the help and support she has offered us during our house …
Dear Simona, We really appreciate you taking the time to leave such lovely comments about Chloe. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team.
5/5
GoogleI went out viewing with a friend who is looking to buy in Teddington and we went out for a couple of viewings with William Gladstone-New. He was charming and had excellent knowledge of the local market and area. He did a great job and he …
Dear Bruce, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not … More
5/5
GoogleI don’t normally leave reviews but think Chloe deserves one. I’m really impressed with Chloe who is lovely & extremely knowledgeable of the area and properties she took me round. Home hunting is so stressful but Chloe instantly puts you at …
Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate to … More
5/5
GoogleIzzy and the team at Jackson-Stops Teddington really delivered on their promise of offering a first class service when marketing, viewing and eventually selling our apartment. From the fantastic images and property details to timely and …
Dear Peter, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI recently had the pleasure of working with Chloe at Jackson Stops Estate Agency in Teddington as her client , and I cannot express enough how grateful I am for her exceptional service. Chloe went above and beyond to assist us in finding …
Dear Allen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Chloe, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.
5/5
GoogleI recently had the pleasure of working with Chloe Williams while searching for a rental property, and I cannot express enough how grateful I am for the outstanding service I received. …
Dear Bobo, Thank you for your kind comments regarding Chloe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
4/5
GoogleI have not yet moved into the property, however Noah Banner has been very helpful with getting our offer through to the landlord and communicating with the current tenants, although tricky at times. So far they seem happy to help and have …
5/5
GoogleRecently rented a property with the Richmond office, couldn’t fault them at all. I want to thank Jess Bull for all her hard work with helping me find the perfect home. …
5/5
GoogleWe would like to say a big ‘thank you’ to Noran Antao for all his hard work and finding the perfect new home for us. He helped us with every step and was so prompt with replying to our queries. The whole process was swift and hassle free …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Jackson-Stops and Staff a message.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
