Trusted Agent profile · Surrey
Verified
★★★★★
1,205 reviews across 2 offices and 2 platforms
Jackson-Stops and Staff has two offices, in Teddington and Dorking (Surrey). Together they have 1,205 reviews on two platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Recently JSS sold my house near Reigate: quite a difficult house to sell as it was quite quirky in character - a one-off! The added difficulty was the general ...Read all 2 from sellers
I've used a few of the agents in the two to let me property over the last few years. Jackson Stops has always delivered a very high quality service - Mark Birch ...Read the review from landlords
It was a pleasure doing business with Jackson-Stops and Staff, Teddington. Mark Birch and his team went out of their way to make the entire process extremely ...Read the review from tenants
Jackson-Stops and Staff's two offices, most reviewed first. Each has its own page.
Showing 1,200 reviews on Google only. Show every review
5/5
GoogleAlthough we found our new home with another agency, Chloe from Jackson-Stops was great with us and really helpful with our search. She was responsive, honest and not at all pushy. I’d definitely recommend the agency
Dear Matt, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleJackson Stops have exceptional properties. Chloe from the Teddington Office is wonderful to work with especially as I am a very picky American Expat.
Dear Sian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleChloe has been helping us in our search for a London rental. She is friendly, helpful and approachable with good knowledge of properties available. All queries are answered quickly and efficiently.
5/5
GoogleChloe from the Teddington branch has been brilliant at keeping me posted in my search for a rented property, alerting me when new places become available. She's friendly, approachable and thougtful.
5/5
GoogleI had a great experience with Chloe, who was incredibly helpful and professional when showing me around a property. She was knowledgeable, friendly, and made the whole process smooth and easy. I really appreciated her clear communication and attention to detail. Thanks again, Chloe!
5/5
GoogleChloe was great to deal with
Dear Chris, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie
5/5
GoogleIsabel and the team did a great job in showing us the property and always being on hand if we wanted an extra viewing etc. Would recommend.
Dear Jessica, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleGreat experience with this agent. Chloe Williams was particularly attentive and professional, highly recommended.
Dear Greg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleChloe was brilliant in helping us with the move, everything went so smoothly thanks to all her hard work and attention to detail. We’ve had a great experience!
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleSimply put, five stars ain't enough. So glad to have stopped at Jackson Stops. Would highly recommend Chloe Williams; she was absolutely amazing. Warm, professional and goes the extra mile to get the job done.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleJackson-Stops not only achieved a higher price than expected, but they were highly professional, efficient and very nice to deal with! I would highly recommend using Darrell and his team.
Dear Edward, we are delighted to have been of assistance and we are so pleased that you would recommend our services. Thank you for your the five-star review.
5/5
GoogleJackson-Stops could not have been more efficient and helpful. Their proactive team all act as one, each taking as much care and interest as the Partner of the firm that I first dealt with. Thoroughly recommend.
Dear Rupert, we are thrilled that your experience with Jackson-Stops Dorking was such a positive one, and thank you for your five-star review. With best wishes from the whole team.
5/5
GoogleFirst class service from David and the rest of the team. He was regularly in touch with both sides and the solicitors to move things along and smooth the way to a successful completion
Dear Mike, it is heartening to read about the first class service you experienced with your house sale, and we will pass on your kind words to David and the team. With best wishes from the whole team at Jackson-Stops Dorking.
5/5
GoogleJackson-Stops Dorking office sold our house quickly and efficiently. The whole team, Darrell, Lucy, David and Laura were all very knowledgable, responsive and efficient which greatly assisted the ease with which the sale was achieved. We were delighted with their performance.
Dear Adrian, it is wonderful to hear that you were delighted with the performance of our whole team during the sale of your house, and that they worked quickly and efficiently. Thank you for your review. With best wishes from the whole team at Jackson-Stops Dorking.
5/5
GoogleGreat service all round from the Dorking JS team ... I've sold 3 houses with them recently and the whole team is super helpful, responsive, proactive and friendly - very nice people to do business with.
Dear Wendy, thank you for taking the time to leave a five-star review about the service you received, and we are pleased to hear that you found the team helpful, responsive, proactive and friendly. With best wishes from all of us.
5/5
GoogleRating only, no written review.
Thanks for your 5 star review!
5/5
GoogleMia was amazing, very informative and knowledgeable. Extremely professional young woman. She made the entire process extremely smooth.
Dear Suzie, Thank you for taking the time to leave a wonderful 5 star Google review. Mia will be thrilled to read your kind comments. Kind regards, Katie
5/5
GoogleWilliam Gladstone-New (Sales Manager) came round to value my property recently and he was absolutely delightful. Great knowledge of the local market and got the valuation spot on. We will definitely be using him to sell the flat.
Dear Sasha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
GoogleI would like to thank Will and the team at the Teddington branch for being very responsive and helpful throughout the process.
Dear Jess, Thank you for taking the time to leave a wonderful 5 star Google review. Will will be thrilled to read your kind comments. Kind regards, Sarah
5/5
GoogleWe chose Jackson-Stops carefully, they had a better knowledge of local property and a realistic assessment of their values. The team have worked together seamlessly - everybody who answered the phone seems to knew exactly what was going on with our sale. Lucy was our day-to-day point of contact and was a delight to work with. Good humoured, positive, pro-active and, best of all, great at communicating: answering emails and calls promptly. Moving house can never be stress-free but the Jackson-Stops team took away as much of the stress as was possible.
Dear Nick, we pride ourselves on having excellent local property market knowledge, and we are delighted to hear that was why you chose us, and that we provided an accurate valuation for you. We will pass on your kind words to Lucy and the team, and we wish you happiness in your new home. With best wishes from the whole team here at Jackson-Stops Dorking.
5/5
GoogleWe can thoroughly recommend Jackson Stops in Dorking. We recently both sold and bought through JS and found them to be a friendly and very efficient team with tremendous knowledge of the local housing market. Lucy was our main point of contact and was always ready to go the extra mile.
Thank you very much for your 5 star review and it is heartening to hear that you found our service friendly, efficient and knowledgeable. We will pass on your lovely words to Lucy, and thank you for taking the time to leave a review. With best wishes from the entire team here at Jackson-Stops Dorking.
5/5
GoogleJackson stops were the estate agent for a house I was buying in Dorking. I could not have asked more of them. They were a fantastic help dealing with the other party, and helped smooth over all of the bumps that inevitably arise when transacting property. As a result the sale went through quickly and without issue. Highly recommended.
Dear Tom, thank you very much for your lovely review! We are so pleased that you felt our team was fantastic and that your transaction when buying your home went through quickly and without issue, We are delighted that you would recommend us, and we wish you happiness in your new home. With best wishes from everyone at Jackson-Stops Dorking.
5/5
GoogleDavid, Lucy, Darrell and whole team involved in our recent sale fully exceeded our expectations. They were efficient, courteous and communicative throughout. Our property was unusual and therefore challenging in the difficult financial climate in which we had to sell. The team even came up with some innovative suggestions that we would never have thought of! The wealth of experience at Jackson, Stopps and Staff in Dorking is a resource that we will call on again, and I hope we never need to go anywhere else! Thank you so much.
5/5
GoogleWe have nothing but praise for the whole Dorking team who worked so hard to make our house move happen, during a difficult financial market. The team got to know us and our property from the start and were professional, yet approachable and friendly at all times. We welcomed their expertise and vast knowledge of the market particularly when we needed to make some changes in approach to ensure our house sale went through smoothly. Highly recommended.
Dear David, thank you so much for your review. We are delighted to hear that you would recommend our services, and that you have nothing but praise for the whole team in working hard to make your house move happen. With best wishes from everyone at Jackson-Stops Dorking.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Jackson-Stops and Staff, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Jackson-Stops and Staff a message.
Teddington has the most, with 874 reviews rated 4.9 out of 5, followed by Dorking with 331.
The two Jackson-Stops and Staff offices, by town:
Yes. In The Trusted Agent 2026 awards, Teddington won Platinum.
