Trusted Agent profile

Hotblack Desiato estate agents in London

4.3

★★★★★ Great

222 reviews across 2 offices and 2 platforms

Hotblack Desiato has two offices, all in London. Together they have 222 reviews on two platforms, rated 4.3 out of 5 overall.

Google logo

4.4 / 5

180

Reviews on Google

All 2 offices

Trustpilot logo

42

Reviews on Trustpilot

Business-wide

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Our offices

Hotblack Desiato's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 180 reviews on Google only. Show every review

5/5

Google

Thanks to Stuart, and Jake and the team, selling our house both times was a stress free experience. They’re good people and don’t mess you around. They know the market and don’t talk rubbish to get your business. We trusted them 100% and I’d recommend them without hesitation.

HJ · 11 October 2020 · Hotblack Desiato London (314 Upper Street)

Agent replied · 24 August 2024

Thank you for your kind words which really do mean a great deal to us. In this highly competitive industry we try to set ourselves apart from the other agents in the area and your generous praise is a good indicator that we are on the right track! It was a pleasure selling your house, which you clearly loved very much! Wishing you the very best of luck with your new adventure!

5/5

Google

We instructed Hotblack Desiato (Stuart Shiers) to sell our Grade 2 Listed Canonbury home. It had already been on the market for over 6 months with a well-known national and international agency. Stuart succeeded in finding a buyer at an acceptable price within 6 weeks of being instructed. At all times he was professional, helpful and a pleasure to deal with. He also dealt with the overly aggressive former agents who were unwilling to take my word that the purchaser was not someone who they had introduced. Hotblacks seemed to us to be a traditional agency whose priority was to sell our property at the best obtainable price, rather than offering potential buyers a host of other services, with all the obvious conflicts of interest that involves. I certainly wish we had instructed Stuart when we first placed our home on the market but in the event everything turned out well. I have no hesitation in recommending Hotblacks to other sellers in the areas covered by them.

John · 11 October 2020 · Hotblack Desiato London (314 Upper Street)

5/5

Google

Helped me through a tricky drawn out sale, pleasant to deal with and went the extra mile in mediating between all parties

Nicholas · 25 August 2020 · Hotblack Desiato London (314 Upper Street)

Agent replied · 24 August 2024

Thanks for your review, Nick. It was quite a haul but we got there in the end! We always let people know we go the extra mile. It is great to know we delivered!

5/5

Google

Helped me through a tricky drawn out sale, pleasant to deal with and went the extra mile in mediating between all parties

FlashBang74 · 26 December 2019 · Hotblack Desiato London (314 Upper Street)

Agent replied · 24 December 2024

Thanks for your review, Nick. It was quite a haul but we got there in the end! We always let people know we go the extra mile. It is great to know we delivered!

5/5

Google

I would definitely recommend Hotblack Desiato. Ripon was great, very professional and responsive. Great service

Egke · 25 October 2019 · Hotblack Desiato London (67 Parkway)

5/5

Google

Ripon has been extremely helpful throughout the whole process of finding a flat in Camden to finally settling in. After having heard horror stories about other agencies in London, I was hesitant to use one I had never heard of, but the service really exceeded all my expectations. Ripon was punctual, always available and professional.

Ven · 25 October 2019 · Hotblack Desiato London (67 Parkway)

5/5

Google

Ripon Danis at Hotblack Desiato is the most helpful and considerate agent I’ve come across to date. He truly listened to my needs and as a result I ended up finding a flat in such a short amount of time. Hot Black is lucky to have an agent like him on their team! For anyone looking for a flat, I’d highly recommend.

Georgina · 25 October 2019 · Hotblack Desiato London (67 Parkway)

5/5

Google

Such a good letting experience after having many bad experiences in London. Ripon was so helpful throughout the process, was always quick to answer any questions we had, and ready with all the information we needed. We experienced some issues on our side during the letting process, but throughout Ripon remained patient and helpful which was very much appreciated. Really a standout company and agent, would absolutely recommend to others!

Kristine · 25 October 2019 · Hotblack Desiato London (67 Parkway)

5/5

Google

We were able to find our flat with Ripon Danis who is very different from the other real estate agents we met. Knowing I wouldn’t be able to take cars, he was willing to walk with me across different areas in London to see three flats, each about 30 mins apart, no other agent was willing to do so. We also had very tight timeframe between when we signed the lease till when we needed to move in, and the flat itself still needs a lot of work before moving. Ripon was persistent and working diligently in the background and managing between different contractors to make sure everything is ready by the move in date. We are very thankful for the help provided.

Jessie · 25 October 2019 · Hotblack Desiato London (67 Parkway)

5/5

Google

I can't recommend Stuart enough. He was attentive, hard working and thoroughly professional throughout. He's always willing to spend as much time as necessary to explain situations in detail. The price was good and I'm very happy with the sale ... I believe we made the right choice out of the four agents we approached.

Marcella · 11 October 2019 · Hotblack Desiato London (314 Upper Street)

5/5

Google

We worked with Hotblack Desiato to sell our flat in Islington and secured a quick sale at our desired asking price. They were friendly, responsive, professional, had a good understanding of our local market and managed our expectations well rather than trying to hook us with promises they couldn’t deliver against. We would use them again in future.

Tony · 11 October 2019 · Hotblack Desiato London (314 Upper Street)

1/5

Google

AVOID AT ALL COSTS. These ‘agents’ charged my new tenant three months deposit (£7,064 in total) No TDS system was used so currently taking this company to court. If this has happened to you and they do not safe guard into a TDS, A judge can grant you 1-3 times your deposit. Be careful as these cowboys could lose £21,000 if the judge grants my tenant the maximum amount. David has already left as he allegedly transferred deposits to someone else. They’ve now gone silent and are ignoring messages. Feel free to email my name at gmail for the outcome. Atrocious they need training or to be shut down.

Ebony · 26 August 2019 · Hotblack Desiato London (314 Upper Street)

5/5

Google

Ripon was the best agent you could hope for. Timely and friendly! Would gladly work with him again.

Joseph · 25 October 2018 · Hotblack Desiato London (67 Parkway)

1/5

Google

I wouldn't recommend! I strongly advise against letting a flat in Star Wharf,40 St Pancras Way, the landlord/managing agent are difficult people. Was a big mould problem and I asked them many times to do something with this! And nothing...

Bozena · 25 October 2018 · Hotblack Desiato London (67 Parkway)

4/5

Google

We had a great customer experience while dealing with Ripon Danis from Hotblack Desiato, he demonstrated professionalism, commitment and also did the extra miles to smooth a cumbersome process.

Serge · 25 October 2018 · Hotblack Desiato London (67 Parkway)

5/5

Google

We were getting quite stressed about moving to London until we got in touch with Ripon Danis and everyone at Hotblack Desiato, Parkway. They were up front about any fees that we may incur and any issues with the property. Any questions (of which we had many ) were answered honestly and as quick as they had the information. We can't thank them enough and would highly recommend to anyone looking for a decent and proper agents.

Kevin · 25 October 2018 · Hotblack Desiato London (67 Parkway)

5/5

Google

Great service for a local estate agent! Had an easy negotiation process with Paulina and great flat. Ripon Danis was very helpful with getting everything negotiated and getting my contract changed due to special circumstances. Would recommend to anyone in the NW1 area.

Solomon · 25 October 2018 · Hotblack Desiato London (67 Parkway)

5/5

Google

Ripon has been one of the best real estate agents I have come across! He was honest about the contract and gave a good overview of it (I read it later and nothing came as a surprise), was considerate and helped me move in as soon as possible or as quickly as was up to him on that matter. Hotblack Desiato has kindly accepted my SEPA payments. It is always a bit of a lottery on how much money actually gets on their account but they have kept a very honest track of the balance and paid me back or asked for a few more pounds. Highly recommend the company.

Liis · 25 October 2018 · Hotblack Desiato London (67 Parkway)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hotblack Desiato

Which Hotblack Desiato office has the most reviews?

London (67 Parkway) has the most, with 150 reviews rated 4.4 out of 5, followed by London (314 Upper Street) with 115.

Where are the Hotblack Desiato offices?

The two Hotblack Desiato offices, by town:

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