Trusted Agent profile
★★★★★
116 reviews across 2 offices and 2 platforms
Hilton & Fox Ltd has two offices, in Brent and Harrow. Together they have 116 reviews on two platforms, rated 4.3 out of 5 overall.
Hilton & Fox Ltd's two offices, most reviewed first. Each has its own page.
Showing 115 reviews on Google only. Show every review
1/5
GoogleHi I got bed experience from hilton&fox estate agencies wembley They didn't provide service So if any one to takes rental property Try other agencies otherwise u have always problems
I am sorry to hear about your bad experience with hilton & fox. Please call me on 020 8902 9662, for us to resolve any dissatisfaction which you have experienced
1/5
GoogleAs an estate agent myself for 20+ years, the service received from this branch and in particular Steve was the worst I have ever come across. My daughter as a first time buyers experience should have been an exciting happy time. When offering on a shared ownership flat, no one got back to her and we chased for answers for over 3 weeks. I personally spoke to Steve to find out what was happening, as this was holding her up from looking at other properties. He advised that he was chasing the housing association but couldn't get hold of them and that my daughter was his priority. We were continuously promised calls back and never had them. To our surprise this morning the flat has come up on Rightmove and Zoopla as sold, no phone call to explain what happened with our offer. To say my daughter and I feel disappointed and let down is an understatement. If I could give 0 stars I would. This is what gives the estate agents a bad name.
5/5
GoogleThank you to Steve Pusey and the team for their responsiveness and attention to detail. They have made the purchasing process straightforward and as low stress as purchasing property can be. I would recommend Steve without reservation.
5/5
GoogleI want to thank Steve for supporting through the process of using eway when it seemed impossible to communicate with the solicitors. Thanks for helping to get that particular process through and indeed the final sale of my rented property!
5/5
GoogleSteve and his team did a great job for us, selling a flat in Wembley. It turned out to be really complicated due to Probate issues but Steve stuck with us through the whole process and achieved a good sale for us. We wouldn't hesitate to recommend Hilton & Fox.
Hi David, Thank you for your kind words and for trusting us with the sale of your flat. We’re glad Steve and the team could guide you through the complexities of the probate process and see it through to a successful result. Your recommendation means a lot to us, and we’re pleased we could achieve a positive outcome for you.
5/5
GoogleRating only, no written review.
5/5
Googlesold house through Steve & the team, zero hassle, quick process & always on the end of the phone to chat. would 100% use again if need to sell. Thanks Hilton Fox
1/5
GoogleRating only, no written review.
5/5
GoogleWe lived with Hilton and Fox for more than 3 years. Thank you for finding very nice flat for us you all are Very helpful, really satisfied ,always answering our phone on time. Quick service, always polite. Thank you Anisha,Priya,stan . Thanks a lot from me and Mukt
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleOverall, I am highly impressed with the service I received from Hilton & Fox . Their professionalism, knowledge, and dedication to client satisfaction are truly commendable. I would not hesitate to recommend them to anyone looking to buy or sell property in the area.
5/5
GoogleFirst and foremost, Hilton and fox estates took the time to understand my specific needs and preferences. They listened attentively and tailored their approach accordingly, ensuring that every property they presented to me was a potential fit. This personalized attention made the entire process smooth and efficient.
5/5
GoogleI recently sold my property with Hilton and Fox, and I am absolutely delighted with their service. Remarkably, the property went under offer right after the first viewing. Their team's efficiency made the entire process incredibly smooth … More
5/5
GoogleMoreover, Hilton and Fox has an impressive network of contacts, from mortgage brokers to home inspectors, which made the entire process seamless. Their recommendations were always spot-on, further solidifying my trust in their judgment and expertise.
5/5
GoogleThe culmination of this journey was finding my dream home, and I can honestly say it would not have been possible without the dedication and hard work of Hilton and Fox. Their passion for real estate and genuine care for their clients shine through in every interaction.
1/5
GoogleVery poor customer service, would stay away at all costs.
5/5
GoogleHard working staff.
5/5
GoogleBest place to get a good property
1/5
GoogleWill kick you out of property for no reason do not recommend
5/5
GoogleI had a really good experience with this estate agent. The person who showed me the property was kind, informative and honest. There was no pressure at all and I didn't feel rushed at any point. I totally recommend them.
5/5
GoogleRating only, no written review.
5/5
GoogleThe best agency for all your property needs. Roy and team are really helpful. Keep your hard work going
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hilton & Fox Ltd is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Hilton & Fox Ltd and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Brent has the most, with 87 reviews rated 4.3 out of 5, followed by Harrow with 30.
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2024.
