Trusted Agent profile
★★★★★
109 reviews across 2 offices and 2 platforms
Hilton & Fox Ltd has two offices, in Brent and Harrow. Together they have 109 reviews on two platforms, rated 4.3 out of 5 overall.
108
Reviews on Google
All 2 offices
1
Reviews on Trustpilot
Business-wide
Hilton & Fox Ltd's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleThey are a BUSINESS nothing more, nothing less. This means £££$$€€ is their only priority. Do not discuss issues or concerns regarding landlords because their ONLY priority is to receive THEIR PAYMENT. They will NOT SUPPORT you in any way.
5/5
GoogleThe team at Hilton & Fox were a pleasure to deal with from start to finish. Professional and always approachable, they made the whole process feel smooth and stress free. Communication was excellent throughout and nothing ever seemed like too much trouble. I really appreciated how supportive and helpful they were at every stage.
5/5
GoogleVery professional and helpful throughout our first house purchase. Great communication and support from start to finish. Specially thanks to Priya Hirani Harrow Wealdstone Team Hilton & Fox Thank you!
1/5
GoogleWe instructed Hilton & Fox during a very difficult time for our family following the loss of my mother-in-law, trusting them to handle the sale of her home with care and professionalism. Unfortunately, our experience was extremely disappointing. After agreeing a sale around 7 months ago, we were repeatedly told for over 6 months that everything was “on track” and would complete “next week,” only for this to be continually delayed. We later discovered the buyer required planning permission, which caused further setbacks, something that should have been made clear much earlier. Communication was poor throughout, and we constantly had to chase for updates, adding unnecessary stress during an already emotional time. We were then promised a new buyer who could complete within 4 weeks. Despite receiving a higher offer elsewhere, we accepted this based on the assurance of a quick turnaround. Seven weeks later, there was still no exchange. We were given incorrect information (including being told a deposit had been paid when it hadn’t) and unrealistic timelines that had not been agreed by the buyer. It ultimately became clear we were being told what we wanted to hear rather than the truth. Communication then stopped altogether, and we did not even receive a courtesy call or email acknowledging the situation or offering an apology. We have since moved to another agent, who secured a buyer immediately. Based on our experience, I would not recommend Hilton & Fox. Transparency and reliability were seriously lacking, and it felt like securing a sale was prioritised over acting in our best interests
5/5
GoogleI've had a great experience with Hilton and Fox, they have supported me through out the entire process of finding and finalising all the nitty gritty before I rented. Ronnie has been nothing short of amazing, always at hand to help with any questions I've had. Couldn't recommend them enough!
1/5
GoogleRating only, no written review.
5/5
GoogleI had the pleasure of working with Ronnie from Hilton & Fox during my recent rental. From the very beginning, Ronnie was incredibly professional and knowledgeable. Throughout the process, Ronnie was always available to answer my questions and address any concerns. Their communication skills are outstanding, and they made sure I was comfortable every step of the way. One particular instance that stood out was when we encountered a last-minute issue with the paperwork. Ronnie handled it swiftly and efficiently, ensuring that everything was resolved without any delays. I highly recommend Ronnie and Hilton & Fox to anyone looking to rent, buy or sell a property. Their dedication, expertise, and genuine care for their clients are truly commendable. Marina from Indigo Serviced Apartments
5/5
GoogleReally.wonderful , honest and reliable service.
5/5
GoogleWe sold our house via Hilton & fox and we would highly recommend this company. Mr Roy helped us from start to finish with selling and buying our property. I would say best agent in area. Thank you to team at Hilton & fox.
Thank you so much, Orlando! We’re truly grateful for your kind words and thrilled to hear that your experience with Hilton & Fox was so positive. Mr Roy and the entire team are committed to making every step of the property journey smooth and successful, and it’s wonderful to know we delivered that for you. Wishing you all the best in your new home, and thank you again for recommending us!
4/5
GoogleRating only, no written review.
5/5
GoogleSteve and the Hilton & Fox Team have assisted in the sale of my flat providing feedback, guidance and support with all aspects of completing the sale. The team have excellent knowledge of the area and market. Buying and selling can be a long journey - but the support from a good estate agent, like Hilton & Fox, makes the process easier! Thanks, Steve!
Hi Nathan, Thank you for your kind words and for trusting us with the sale of your flat. We’re delighted that Steve and the team could guide you through the process and make the journey smoother for you. It’s always our goal to combine local market knowledge with clear communication and support. Wishing you all the best in your next chapter!
5/5
GoogleSteve and the Hilton & Fox Team have assisted in the sale of my flat providing feedback, guidance and support with all aspects of completing the sale. The team have excellent knowledge of the area and market. Buying and selling can be a … More
Hi Nathan, Thank you for your kind words and for trusting us with the sale of your flat. We’re delighted that Steve and the team could guide you through the process and … More
3/5
GoogleRating only, no written review.
5/5
GoogleHilton & Fox estate agent is truly remarkable! Their dedication to client satisfaction, attention to detail, and expertise in lettings and sales stand out. They're a shining example of professionalism in the industry.
5/5
GoogleHilton &Fox are the best Estate agents I've used. Steve and his team are excellent. Steve knows his stuff inside out. He is proficient and very good at his job. What he said, he delivered. He managed to get the buyer for our property in no time. Thank you Steve Jayesh
5/5
GoogleThank you to Steve Pusey and the team for their responsiveness and attention to detail. They have made the purchasing process straightforward and as low stress as purchasing property can be. …
5/5
GoogleI had one of the Best experience in London with my tenancy and house search with Hilton and Fox,very warm understanding excellent level of customer/client satisfaction and very smooth move in move out process complete transparent and after move in always ready to answer and serve ..I highly recommend to aspiring clients looking to find best agent in Wembley Alperton.Roy is a great man always very helpful.
5/5
GoogleThank you very much Steve and Hilton & Fox Wembley for being so professional. I turned to Hilton and Fox after another Estate agency failed on the sale of my House. They got the Job done quickly. Agent aways available on the phone to deal with anything required. Very efficient. Thanks again. Anna
5/5
GoogleI am very grateful for my decision by choosing Hilton and Fox, extremely thankful to Steve who not one guide us but encouraged us as well on every step of the buying process. Mabendra Salina
5/5
GoogleI recently sold my property with Hilton and Fox, and I am absolutely delighted with their service. Remarkably, the property went under offer right after the first viewing. Their team's efficiency made the entire process incredibly smooth and stress-free. A special mention goes to Priya from the sales team, whose exceptional service truly stood out. Her professionalism and dedication were remarkable. I wholeheartedly recommend Hilton and Fox to anyone looking to sell, let, or buy a property. A big thanks to the entire Hilton and Fox team for their outstanding work!
5/5
GoogleFrom our very first meeting, it was clear that Hilton and Fox is not just in the business of buying and selling properties, but truly dedicated to helping clients achieve their real estate dreams. Their expertise and deep understanding of the local market were immediately evident, and they took the time to explain every step of the process in a way that was both clear and reassuring.
5/5
GoogleOne of the standout qualities of Hilton and Fox Estates is their exceptional communication skills. Whether it was via phone, email, or in-person meetings, they were always available and quick to respond to any queries or concerns I had. This level of accessibility and responsiveness is a rare find and was greatly appreciated throughout the entire journey.
5/5
GoogleI want to thank Steve for supporting through the process of using eway when it seemed impossible to communicate with the solicitors. Thanks for helping to get that particular process through and indeed the final sale of my rented property!
5/5
GoogleSteve and his team did a great job for us, selling a flat in Wembley. It turned out to be really complicated due to Probate issues but Steve stuck with us through the whole process and achieved a good sale for us. We wouldn't hesitate to recommend Hilton & Fox.
Hi David, Thank you for your kind words and for trusting us with the sale of your flat. We’re glad Steve and the team could guide you through the complexities of the … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brent has the most, with 80 reviews rated 4.3 out of 5, followed by Harrow with 30.
