5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
136 reviews across 2 offices and 1 platform
Harwood Shropshire Ltd has two offices, in Telford and Broseley. Together they have 136 reviews on 1 platform, rated 4.3 out of 5 overall.
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Harwood Shropshire Ltd's two offices, most reviewed first. Each has its own page.
Harwood Shropshire Ltd is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Really friendly staff, Charlotte in particular was extremely helpful when I was looking for a new property
5/5
We were buying a home from a Harwood’s listing and sadly the chain broke down but I would like to say Anita couldn’t have done anymore for us she was helpful before it broke down and organised everything we needed. After it collapsed she still went the extra mile to try help get it back on track. Definitely would recommend.
5/5
Rating only, no written review.
5/5
The staff are always friendly and efficient and helpful.
5/5
Rating only, no written review.
3/5
Rating only, no written review.
5/5
Great
5/5
Great staff great service
5/5
Excellent estate agency. Friendly, professional and really go out of their way to ensure a smooth buying or selling experience.
5/5
Rating only, no written review.
2/5
Rating only, no written review.
1/5
Rating only, no written review.
Good morning from Harwood, I am very sorry and saddened to hear you have possibly had a negative experience with Harwood, I would very much welcome the opportunity to understand more, so that we may assist further and learn from your experience. We will always strive to listen, learn and make change to adapt our ways to continually improve our customer service. If I may assist please contact me directly by email dean.millington@harwoodestates.com or via 07792251999 at any time. Kindest Regards Dean
5/5
Very helpful staff
3/5
Only passing. I have not used their service
5/5
Having had several properties in the Telford area for many years we had used two agents both had good and bad points, but we were never really 100 % satisfied with their services. As a landlord and not living local to your houses you want to know you have an agent looking after your interests. What does a landlord want from their agent? Well, I want the following. • Good communication skills: Keep us always informed, text e-mail etc. Let us know about the tenants wanting to view a property and good feedback once they have viewed. Let us know if the property is not at its best so we can correct it. • Tenant selection: short list applicants and let us know their gut feeling which is the best prospective tenant for us. • Documentation: Make sure we have supplied all the correct documentation and comply with all the current regulations. • Payments and deposits: Process payments in a timely manner. This one has been a big bugbear for me in the past where previous agents have held on to the rent and deposit for up to 2 weeks before passing it on. This creates a delay for us protecting a tenant’s deposit. Well, thankfully after contacting a further 3 agents in the Telford area and explaining our situation and requirements only one agent met all our criteria. Harwood estate agent (Wellington branch) Now having had them complete two new tenants for us in a relatively short time I feel I’m able to compare and share our experience with you. I would like to say a big thanks to Joan, Nicky, and the rest of the wellington office for their support.PositiveProfessionalism
5/5
Rating only, no written review.
5/5
Good people
5/5
Very effective Estate Agents!!
2/5
Rating only, no written review.
3/5
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5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Professional and friendly service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Telford has the most, with 79 reviews rated 4.4 out of 5, followed by Broseley with 57.
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.