5/5
GoogleAgency agent really nice and helpful
Trusted Agent profile
Harwood Shropshire Ltd estate agents in Telford and Broseley
★★★★★
136 reviews across 2 offices and 1 platform
Harwood Shropshire Ltd has two offices, in Telford and Broseley. Together they have 136 reviews on 1 platform, rated 4.3 out of 5 overall.
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Our offices
Harwood Shropshire Ltd's two offices, most reviewed first. Each has its own page.
Awards
Industry awards
Harwood Shropshire Ltd is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Latest reviews from every Harwood Shropshire Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe entire process was handled so well. All correspondence, viewing and information I needed and requested as a first time renter were handled so quickly and helpfully! I cant speak too broadly on lack of experience with other estate …
1/5
GoogleInquired several times but no one got back to me. When I called to try to arrange a viewing was spoken to abruptly, told someone would get back to me and no one did
5/5
GoogleAfter searching for a property for ages with no luck we enquired about a property through Harwoods, Summer was quick to get us in for a viewing and from that point onwards couldn’t have been any more helpful. We love our new home and cant thank Summer enough for everything she did!
5/5
GoogleWas letting a property through Harwoods for 5.5 years. Never had an issue and were always quick to remedy any problems.
5/5
GoogleRecently began renting a property through Harwoods and I cannot praise Summer enough for her support and hard work in helping us throughout the process. Fantastically professional and helpful, brilliant communication and really quick to get back about any queries. Highly recommend!
5/5
GoogleGreat service from buying a property with Harwoods (Wellington branch) through to now providing the letting management service. All of the team are so helpful, supportive and keep me informed of any issues and updates. Would 100% recommend them to anyone who was thinking of renting out their property!
2/5
GoogleDidn't go to Harwood estate agents.
5/5
GoogleThe team at Wellington Branch are all amazing. They have managed my rental property for 9 years. I cannot praise Joan enough she has been professional and a pleasure to deal with. I would have no hesitation of using Harwoods in the future and definitely recommend them.
5/5
GoogleWanted to share my experience with Harwood Estate Agency! I’m very happy to share wonderful lady-Summer who helped me with rent and all questions I had! She is very nice and helpful person!
5/5
GoogleSummer was extremely helpful and friendly and answered all questions we had. As this was our first flat I was very stressed but summer made the process very easy which was an absolute godsend. Happily moved in now.
1/5
GoogleNot a pleasant experience I had today. So my partner (26) and myself (21) had requested a viewing on a house for today (09/11/24) which we requested beginning of October to give plenty of notice. We never got a confirmation email to say either “yes” or “no” and as we have never rented a place together before we don’t really know what we are doing. So as we hadn’t heard anything, we turned up for the viewing time we had requested (I can admit this was partially my fault but it doesn’t take a month to conform or deny a viewing). We had trouble finding the house so decided to ring up. As it was a Saturday evening clearly the person who answered had a fool mood on them after working on a Saturday but the way they spoke to me was unreasonable. As an autistic 21 year old I find things difficult I admit but the approach from the agent who answered was patronising and made me feel like a laughing stock. This estate agency needs to teach their staff to have a more friendly approach. Definitely will not be moving through this agents and will never be recommending them to anyone else.
5/5
GoogleHaving recently moved to the Telford area, we were unsure about what agent to use when selling our property, when a friend said Harwoods had been very helpful in the past we thought we'd try them. I booked the valuation in with Patrick, and Ben attended and carried out the valuation, they got the property straight on the market and booked viewings in right away. Various members of the team did viewings, and each time we were given booking details etc and given feedback on the viewings when necessary.the house soon went under offer and the team helped manage the sale right to completion. I would have no hesitation in recommending harwoods to anyone. A pleasure to deal with.
1/5
GoogleUseless. Extremely poor communication, impossible to get anyone on the phone to speak to. Left us hanging for weeks. Not a good experience at all
5/5
GoogleRentals: I have rented my house through Broseley harwoods since march 2020, i can honestly say they are a lovely team and any issues i have regarding repairs etc, its resolved quickly and Sam is fab she is very caring and compassionate when any work needs doing. I am happy living here, if i ever move ill be looking through harwoods as i love having them as my letting agent.
5/5
GoogleExcellent agents. Frankie really helped us find a place to rent in a dire situation and made the whole process as stress free as possible. Will definitely be using them again.
5/5
GoogleI would like to really thank Frankie for everything he has done in the last 2 weeks, moving while almost 30 weeks pregnant and a holiday in the middle he really helped to manage everything for us keep things as smooth as possible and prioritise our needs I can’t thank you enough for al your help and I look forward to being happy in our new home… thank you again 👌
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service very professional and quick response, they made my first time moving in to my own place very easy
5/5
GoogleI can't praise Dean enough for the time and energy he spent helping me at a very stressful time. He pulled out all the stops to help bring the sale of my house to a close when there were a lot of external issues that were looking as if I might lose the sale. He kept in touch with clear and reassuring advice and information and went way above and beyond, nothing was ever too much trouble for him. His positive can-do attitude and transparent honesty was really refreshing. I would like to thank Dean and his team for all their hard work and for getting me to the finish line and on the other side. Highly recommended!!
5/5
GoogleBrilliant service from Summer and Joan in giving good advice and sourcing tenants for our property. All done in under two weeks from viewings to tenancy commencement and we were kept informed every step of the way. Thank you Harwoods.
2/5
GoogleVery poor communication, was chasing them all of the time, spoke with manager but his approach was dismissive and informal. Additional stress that was unnecessary.
5/5
GoogleFrom start to finish Frankie and summer were great, nothing was too much trouble for them and they helped us move into our first rented home together A* service
5/5
GoogleThe best sales and letting agency in Shropshire I've been with them for a good 8 -10 years always helpful and so friendly 👍 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Harwood Shropshire Ltd
Which Harwood Shropshire Ltd office has the most reviews?
Telford has the most, with 79 reviews rated 4.4 out of 5, followed by Broseley with 57.
Where are the Harwood Shropshire Ltd offices?
Has Harwood Shropshire Ltd won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings.
