5/5
GoogleWarm and friendly demeanour, great communication - 24/7 any time. Highly recommend to anyone.
Trusted Agent profile
Hampton Heath estate agents in Runnymede and Staines-upon-Thames
★★★★★
120 reviews across 2 offices and 1 platform
Hampton Heath has two offices, in Runnymede and Staines-upon-Thames. Together they have 120 reviews on 1 platform, rated 4.6 out of 5 overall.
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Our offices
Hampton Heath's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 120 reviews on Google only. Show every review
Google5/5
GoogleSuch an incredible estate agency! Literally on 24/7 and responds so quickly. Incredibly kind as well! This is the estate agent to go to!
5/5
GoogleAsh has made finding our student accommodation an enjoyable process. He has always been easy to communicate with and resolves any questions or concerns we have! Would highly recommend :)
5/5
GoogleAsh was super helpful in helping us find student accommodation, and generally just a really nice guy. Communication was always great and any problems we had he helped us quickly resolve. Would really recommend. :)
5/5
GoogleLovely people, great service and great fun… what a laugh! perfect for getting my first house with all my friends from uni! if you’re a rhul student this is the best agency to go to !!
5/5
GoogleWorking with selina and ash has been amazing. Ash helped me and my friends secure a perfect student house. Always fast to respond and always kept us in the loop. Made the process of securing the contract easy and simple. Extremely lovely people. Definitely recommend working with them.
5/5
GoogleFrom the moment I contacted Ash, his professionalism was evident. He was prompt, approachable, and thorough in addressing my initial questions. The viewing process was seamless. Ash ensured everything was prepared and that I had all the necessary information upfront. He accommodated my schedule and made the viewing comfortable and hassle-free. Throughout the entire process, Ash was highly communicative. He was always available, quick to respond, and provided clear, detailed updates, which took the stress out of renting. Ash made the paperwork process straightforward. The tenancy agreement was transparent, and Ash ensured I understood every aspect before signing. Moving in was also smooth, with no surprises or hidden issues. Working with Ash at Hampton Heath was an exceptional experience. His friendly, proactive approach made renting a breeze. If you're looking for a smooth, stress-free renting experience, I highly recommend Ash and Hampton Heath. The process couldn’t have gone better.
1/5
GoogleThe reception staff is very nice. This is the only reason for a star. The place is over priced with hidden cost. Please do not be tricked by the attractive quotation. On top of that you have to pay an activation cost of 45 pounds. Parking is charged at 60 pounds per month. If you exit, you also have to pay a renovation cost of 29 pounds per square meter. I have never heard such a thing from other office places but only Regus. They take every chance to take money out of your pocket. The Sales manager is a rude guy, with zero respect to females. Talk female client down constantly. I found this company very cheeky, and instead managed to find a place at a better price, no activation fee, no renovation fee at exit and free parking
Agent replied · 25 October 2024
Hi Tom, thank you for taking the time to leave a review. We’re sorry to hear about your experience and have shared your feedback internally with our wider team to be investigated. Our team will be in touch with you via phone call to discuss this in further detail. Thanks.
5/5
GoogleOne of the most friendly companies I’ve ever had pleasure of using. They genuinely want to get you the best deals. And give off the impression that they really care. Extremely fast replies and very on it with paper work and admin. Would 100% recommend
5/5
Googlethis is the best place to get the job done, very helpful and nice customer service
5/5
GoogleListen ! Absolute banging agent ! Me and my house absolutely adore ash and his attitude towards all of us . His communication is top tier <3
5/5
GoogleI recently had the opportunity to work with Hampton-Heath while searching for rental accommodation, and I wanted to share my experience to help others seeking reliable letting agents. Initial Contact and Professionalism: From the moment I reached out, the team at Hampton-Heath was responsive and professional. I appreciated their willingness to answer all my questions thoroughly, and they took the time to understand what I was looking for in a rental property. The initial consultation was informative and free of any pressures, which immediately put me at ease. Viewing: Arranging viewing was a breeze. Ash was flexible with scheduling, and he actively facilitated viewing for me over a short period. During viewing, their expertise was evident. He provided valuable insights about the neighborhood, property features, and potential pitfalls. I appreciated that he was not just trying to make a sale but genuinely wanted to help me find a fitting place to call home. Communications and Support: Throughout the process, the communication from ASh at Hampton-Heath was excellent. He kept me updated and was quick to respond to any inquiries I had. Their transparency regarding the application process, fees, and terms was refreshing, and I felt well-informed at every step. Tenancy Agreement and Moving In: Once I found the right property, the formalities commenced smoothly. Ash guided me through the tenancy agreement, ensuring I understood everything involved. He was thorough in explaining my rights as a tenant and the expectations of the landlord, which was greatly appreciated. I felt well-supported as I prepared to move in. Overall Experience: My experience with Hampton-Heath has been overwhelmingly positive. They exhibited professionalism, expertise, and a genuine desire to help their clients find suitable homes. Their diligent approach to customer service sets them apart from many letting agents I’ve encountered in the past. Conclusion: For anyone in search of a reliable letting agent, I would highly recommend Hampton-Heath in Egham. Whether you’re a first-time renter or experienced in the rental market, their dedicated team will ensure a smooth and stress-free experience. Thank you, Ash, for helping us find our new home!
5/5
GoogleAsh from the start has been amazing in providing me and my friends with a student house. His quick communication, responding to any questions that I had no matter when it was I always received a speedy response. Hampton Heath is 100% the place to go when looking for a property and you won’t be disappointed😊 Thank you 👍🏼👍🏼 …
5/5
GoogleReliable, trustworthy and responsive! I had a good experience with the agent.
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Hi sunil saini, we are pleased you had a positive experience with us and thank you for taking the time to leave us a 5-star review score. We hope to see you again soon!
5/5
GoogleProfessional, hardworking and good at their job. I’d choose this family run business over the inefficient money grabbers elsewhere in Egham/Englefield Green!
5/5
GoogleAmazing experience, really easy to deal with. Communication was amazing. Best Agents in Egham!
1/5
GooglePoor service and overpriced offices. Good advice - stay away :)
Agent replied · 17 June 2024
Hi Pauline. We’re sorry to hear of your dissatisfaction. We’d love to help but haven’t been able to identify your account based on the information you provided. Please contact your centre team so they can assist you. Alternatively, you may log a ticket through the Help section of your online account. Thank you.
5/5
GoogleI cannot recommend Regus in Staines highly enough, and I must give a special shoutout to Amber and Sameh for their exceptional service and dedication. From the moment I stepped into their office on our first day here, they completely surpassed our expectations, greeting us with warmth and professionalism. Amber and Sameh truly go above and beyond to ensure that every aspect of my business needs is met. Their attention to detail and commitment to customer satisfaction are unparalleled. Whether it’s assisting with administrative tasks or providing friendly support, they always exceed my expectations. Their friendly demeanour and willingness to assist made our first visit a pleasure. They are not just employees; they are true assets to the Regus team and invaluable partners in the success of my business. Thank you, Amber and Sameh, for consistently going the extra mile. Your outstanding service sets a benchmark for excellence that is truly commendable. I am grateful to have you as part of my business journey.
Agent replied · 17 June 2024
Hi Darius, many thanks for taking the time to leave us a 5-star review! We're happy to hear you're pleased with the level of service. We hope you visit us again soon.
2/5
GoogleInternet goes away for days with no clarity on what happened. And you can only find out if it is back by turning into work and then head to nearby cafe because even mobile signal is weak inside. Heating is very poor and you feel it on certain days. Reception staff is brave to be sitting in that cold with hardly any heating. May be they want people to leave voluntarily.
Agent replied · 17 June 2024
Hi, thank you so much for taking the time to leave feedback. We are sorry to hear that you have encountered issues]. Please rest assured that your concern was raised with the local team, but if you wish to discuss further, please contact our customer service team through the Help section of your online account. We hope you'll return soon. Thanks.
1/5
GoogleAvoid! Cheaters, disorganised amators
Agent replied · 17 June 2024
Hi David, We’re sorry to hear of your dissatisfaction. We’d love to help but haven’t been able to identify your account based on the information you provided. Please contact your centre team so they can assist you. Alternatively, you may log a ticket through the Help section of your online account. Thank you.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleNice clean work areas
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hampton Heath
Which Hampton Heath office has the most reviews?
Runnymede has the most, with 62 reviews rated 4.9 out of 5, followed by Staines-upon-Thames with 58.
Where are the Hampton Heath offices?
The two Hampton Heath offices, by town:
- Runnymede: 49 High St, Egham TW20 9EW, Egham, TW20 9EW, Runnymede, TW20 9EW
- Staines-upon-Thames: Centurion House, London Road, Staines-upon-Thames, TW18 4AX
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