Trusted Agent profile · London
Verified
★★★★★
1,120 reviews across 3 offices and 4 platforms
Go View London has three offices, in Ealing and London (two offices) (London). Together they have 1,120 reviews on four platforms, rated 4.6 out of 5 overall.
1,072
Reviews on Google
All 3 offices
27
Reviews on Facebook
All 3 offices
20
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Go View London's three offices, most reviewed first. Each has its own page.
Showing 1,067 reviews on Google only. Show every review
5/5
GoogleWe had a wonderful experience with GoView. James and Helyn were an excellent team particularly at communication which was clear, concise and informative. Very easy to speak to with good understanding of the local housing market. Would recommend.
5/5
GoogleGreat experience with Go View! Stephanie went above and beyond to support us to secure our dream home and was extremely personable and showed genuine care. Helyn went out of her way during the process to keep the purchase on track. She listened, acted and was extremely warm and encouraging through the tricky parts. Thank you also to Michael and James who helped along the way. We dealt with a lot of estate agents in the past year and Goview shone out for their genuine and caring approach, exactly what you need when selling homes. We highly recommend!
5/5
GoogleGreat experience with Go View! Stephanie went above and beyond to support us to secure our dream home and was extremely personable and showed genuine care. Helyn went out of her way during the process to keep the purchase on track. She listened, acted and was extremely warm and encouraging through the tricky parts. Thank you also to Michael and James who helped along the way. We dealt with a lot of estate agents in the past year and Goview shone out for their genuine and caring approach, exactly what you need when selling homes. We highly recommend!
So great you have taken the time to review and all the team mentioned really appreciate their efforts being highlighted. Thank you ! We aim to ensure that all communications and proactive and done the right way, it looks like our approach is working and we appreciate the feedback.
5/5
GoogleHad a great experience buying a flat that was listed with Go View. Stephanie, Abishek and Helen were always just a message or phone call away!! Highly recommend
Thank you - we are delighted you gave us a review, and it makes such a difference to the team when their efforts are highlighted. Thank you!
5/5
GoogleThe current tenant of our property requested to leave the tenancy early; the situation was resolved to the satisfaction of both landlord and tenant. It was a long drawn out, difficult and stressful process. All was made easier by Ricky French, one of Go View staff members. Ricky was extremely professional, helpful, knowledgeable and always willing to listen. I am sure that without his involvement we would not have managed to reach a resolution that pleased all. Ricky communicates extremely well and was unfailingly polite and helpful; he managed to inspire confidence when all seemed intractable. I have never written such an accolade before but felt I should say how impressed we were with Ricky and GoView, in general.
Thank you for your great review. It makes such a difference to Ricky and the team to hear the feedback and we strive to give the best service possible. We appreciate your business - thank you.
5/5
GoogleStephanie from Goview was communicative and felt trustworthy throughout the sale of our property. We felt in safe hands with her and did not feel that we were being pressured towards anything that we were not comfortable with.
Thank you for taking the time - really appreciate the great review. Helyn is such an important part of the team and really helps the process once properties go under offer. Many Thanks, All at Go View London.
5/5
GoogleI recently completed a purchase with the help of Helyn, and I couldn't be happier with the service I received. Helyn was professional, efficient, and always kept me updated throughout the process. She made everything feel straightforward and stress-free, which I really appreciated. Her communication was excellent, and she was always quick to respond to any questions I had. I would highly recommend Helyn to anyone looking for a smooth and supportive experience. Thank you again for all your help!
Thank you for the kind words, taking the time post sale - we don't assume we will get reviews, but when clients do - it really helps the team and helps us focus on what clients find important. Many Thanks, All at Go View London.
5/5
GoogleWe had an amazing experience working with James during our home-buying journey! His expertise and professionalism shone through, especially when it came to leading negotiations and closing the deal. James was always available to answer our questions, provide guidance, and ensure we felt confident every step of the way. If you're looking for a knowledgeable and reliable agent, we highly recommend James. Thank you for helping us find our dream home!
5/5
GoogleGreat agent for selling property in Ealing. Sorted lots of problems and got the contracts exchanged during a very difficult time .
5/5
GoogleWe had the pleasure of working with James Furniss-Roe to find and secure a property in Acton, London, and the experience was outstanding from start to finish. James was incredibly responsive, always available to answer our questions and address any concerns promptly. His professionalism and knowledge of the local market were evident throughout the process. He skillfully negotiated on our behalf, ensuring that we secured the property on favorable terms. Beyond his expertise, James was a joy to work with, approachable, understanding, and genuinely invested in helping us find the right home. We couldn’t have asked for a better agent and wholeheartedly recommend James to anyone looking for a smooth and stress-free property search. Thank you, James, for making this process as smooth as it can be!
5/5
GoogleService and speed were great from Go View London. James Furniss-Roe has to be one of the most responsive and hardworking agents I've ever come across. Thank you James for all your help! I would definitely recommend.
5/5
GoogleThis was a second attempt at selling my flat with GoView. They worked so hard they became like family - Michael, Stephanie, James, Helyn. Dozens of viewings eventually found a buyer, and then more battles were waged to overcome a sluggish solicitor on the buyer’s side, but finally we have celebrated a satisfactory completion. The GoView team definitely add a personal touch. Recommended!
5/5
GoogleGreat experience to get this sale completed. Marketing of the property right at the start was excellent. Helyn had a very proactive approach to getting this sale over the line. Her communication was excellent and she kept me up to date at every turn. She was extremely professional and friendly. Always available to answer questions. Patient and understanding from start to finish and definitely went the extra mile. Overall, the GoView experience was fantastic. Well done !
5/5
GoogleJames Furniss Roe at Go View Ealing Estate agents has been amazing in assisting my son with his first time flat purchase. We viewed the flat twice , he negociated with the seller and my son happy with the price , he has helped him with a well priced surveyor and lawyer. I cannot recommend him and his estate agency enough
5/5
GoogleI bought a flat from Acton office, From start to completion, wvery memeber of the office were very good, they made the purchase very easy. The lady who was looking after my purchase her name is Helyn, was the best. Thank you all and happy holidays .
5/5
GoogleI had a great experience with Kitty. She was incredibly helpful and cooperative, responsive. All I can say is that she is a wonderful person and very good at her job.
5/5
GoogleWhat a group fantastic people! We were letting from Go View for the last 1,5 years. After our previous experience we have never thought that we could find such lovely people who were very keen to help and always welcoming with any requests or issues we have had during our stay. We would like to thank Ricky in particular who was dealing with our request, and handled it in a professional way. Always transparent and kind always helpfull. We would also like to thank the rest of the team for making our stay possible. In these times in London am agency like this is hard to find when humanity and care towards the tenants is pretty much dissapearing. If we would have to choose we would definitely choose to stay with Go View London. Thank you!! Kindest regards, Andras & Elena from 21 Fairstone Apartments
5/5
GoogleWe had an amazing experience, Marta has supported us a lot doing even extra hours almost every single day until we sign the contract. We were looking for a house to move in less than a week, and she made it. We couldn't be more grateful!
5/5
GoogleSpecial shout out to the agent James Furniss-Roe, very very helpful! Been in contact with him on and off over a year, shown me many properties to purchase, very professional through out! Reasonable and reliable, always goes out of his way to help as much as possible. Great experience overall, would recommend!
5/5
GoogleJesal is very helpful. He made our move very easy.
5/5
GoogleHaving wasted a string of pointless viewings by another agent we were beginning to despair the property was unsalable. But then we hadn't reckoned with the expertise and professionalism of Go View. They got that ilusive buyer at the asking price and handled the entire process very smoothly. Dont bother with another agent -these are the people that gets thing done. Highly rcecommended
5/5
GoogleHad the best experience with Katie today! Would really recommend her and go view!
5/5
GoogleI would like to thank Jesal for his assistance on processing our application. He’s so easy to talk to and made this transition for us as smooth as possible. He was excellent. 👌 …
1/5
GoogleCaution Regarding Property at 11 Connaught Road, W13 0TF - misleading you its not sold as I pulled out of the deal I strongly advise potential buyers to exercise caution when considering the property located at 11 Connaught Road, W13 0TF. My recent experience with this property and the associated parties has been deeply concerning. During the transaction process, significant issues were brought to light, including the existence of a council enforcement notice that was not fully disclosed. The estate agency, along with certain individuals, notably Helen Collins and Michael Bolger, appeared to downplay this critical information. There were repeated attempts to pressure my solicitor into proceeding with the purchase despite these unresolved matters, which could have resulted in severe financial penalties post-purchase. My solicitor, at one point, faced harassment and undue pressure from the involved parties, further complicating the situation. While I am uncertain about the seller's involvement, I believe the agency knowingly advertised the property under misleading circumstances, potentially to expedite a sale without full transparency. As a result, this has caused significant financial and emotional distress for my family. I intend to escalate the matter to Ealing Council and have all the necessary evidence to support my claims. I urge anyone considering this property to proceed with caution and ensure thorough due diligence. Should you require further information or evidence, I am happy to provide it upon request. Please be vigilant and do not allow this review to be overshadowed by marketing efforts.
Dear Reza, as detailed in other communication to you sent prior to this public review. You decided to abort a transaction once something came to light, uncovered in the legal searches of the property and further qualification, by your solicitor who is trained in this capacity. Part of the process of purchasing a property is your legal advisor will qualify the purchase, and this is exactly the process undertaken here and you have decided, as is your right, not to proceed to purchase the property. The issue, which we cannot go into in great detail due to its confidential nature, is also subject to much contention and is subject to further communication with the local council due to the miscommunication and technicalities of the enforcement (as you know given the various detailed communication on the subject). It is completely misleading to suggest harassment and undue pressure on your solicitor unless of course your solicitor is making such a claim and it is a complete falsehood to suggest we would advertise a property under 'misleading circumstances'. As an independent, organically grown company employing some great people and directly supporting other local businesses such typed up claims can be especially damaging to our company and to the people involved. Given since our inception as a company in 2010 we have prided ourselves on our relationships with professionals like solicitors and the general public, your claims are at a complete polar opposite to what we try and achieve day in/day out in the servicing of clients. We have already sent you communications on this matter, and voluntarily included our complaints procedure with associated information on the Property Ombudsman should you think that your case warrants a complaint to the Property Ombudsman. You have not responded to this email but proceeded to put a review in a public forum, and we would suggest that the nature of this complaint and the confidential matters raised would be better and more effective resolved within private communication. If at the end of that process you feel you that a review is warranted with substantiated proof of your claims please feel free to then review accordingly. Thank You Go View London
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Ealing has the most, with 593 reviews rated 4.6 out of 5, followed by London (24 Station Parade) with 364.
The three Go View London offices, by town:
