5/5
James was professional, proactive, and always helpful. He’s also very friendly and transparent, which made the whole process feel trustworthy. We’re really glad we had him as our agent when buying our first home.

Trusted Agent profile · London
Verified
★★★★★
1,120 reviews across 3 offices and 4 platforms
Go View London has three offices, in Ealing and London (two offices) (London). Together they have 1,120 reviews on four platforms, rated 4.6 out of 5 overall.
1,072
Reviews on Google
All 3 offices
27
Reviews on Facebook
All 3 offices
20
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Go View London's three offices, most reviewed first. Each has its own page.
Showing 1,067 reviews on Google only. Show every review
5/5
James was professional, proactive, and always helpful. He’s also very friendly and transparent, which made the whole process feel trustworthy. We’re really glad we had him as our agent when buying our first home.
5/5
Go View have been amazing with my flat purchase, in Particular Helyn and Michael have been brilliant, so helpful and very responsive.
5/5
Fantastic experience, especially with the help of Helyn, I could not have done it without your guidence. Thank you so much
5/5
A professional and helpful agency, and Marta was especially helpful. Thank you so much, and we highly recommend her!
5/5
If you want the best, look no further than Go View. Michael and his sales team found a suitable buyer within two weeks and they kept us informed of the viewings at every stage. ( the property was empty). The sale proved to be very challenging for various legal reasons, but Micheal and Helyn were more than a match for it. They offered well considered advice and found solutions to every problem. They kept on top of the sale throughout the process, communicating and liaising with both solicitors as well as the buyers and myself, sometimes on a daily basis. Helyn was always just text away and both she and Michael always made me feel that I was a valued customers. This is customer service and practical help at a whole new level of excellence. It was one of the best decisions I ever made to appoint Go View as my agent. Diane
4/5
We went through a long process with GoView, with Viren , Helyn, Michael. Once you realise they’re working towards a sale and you’re working towards a house, and understand the overall goal is the same it become effortless. The agents are extremely responsive , helpful, personable and a good point of contact.
5/5
Thank you Helyn and Stephanie for the great support and helping us move into the dream home for our family! Professional without being pushy, the whole process worked a treat.
4/5
Marta was incredibly responsive and helpful from start to finish with our letting process. Would absolutely recommend. One note for improvement would be adding video tours of the properties for initial reviews.
5/5
Rating only, no written review.
Brilliant, thank you for taking the time to write in regards to the service.
4/5
We went through a long process with GoView, with Viren , Helyn, Michael. Once you realise they’re working towards a sale and you’re working towards a house, and understand the overall goal is the same it become effortless. The agents are extremely responsive , helpful, personable and a good point of contact.
5/5
Rating only, no written review.
Brilliant, thank you for taking the time to write in regards to the service.
5/5
Great Experience with GoView, Highly Recommend I’ve had a very positive experience with GoView as an agency. They are professional, well-organised, and quick to respond to any queries. Throughout my property search, they kept me regularly updated with new listings that matched my criteria, which made the process much more efficient and less stressful. A special mention goes to the lettings agent Marta, who has been truly exceptional. She is not only hardworking and professional, but also incredibly prompt in everything she does. Her dedication, clear communication, and efficiency really stood out and made all the difference in helping us to find the right property.
5/5
James has been great! Clear, direct and friendly, well informed and helpful and prompt in his communications through the process of finding a property. I highly recommend the team at GoView
5/5
Friendly and efficient service from the sales team at Go View, Ealing. James and Viren were very approachable and down to earth and Helyn was great at keeping all parties informed and ensuring the process went smoothly. Would thoroughly recommend.
Great review - thank you for taking the time and highlighting the team members - it means a lot to us. Many Thanks, All at Go View London.
5/5
Great communication & service from Go View. Stephanie was fantastic, always available to discuss any issues. Helyn & Michael were a pleasure to deal with. Like most property sales it was an emotional & sometimes fraught process but Go View helped us navigate it to the end.
Thank you - you are right to highlight we work in an emotional business! but we like to think we have the experience, expertise and systems in place to make the process go the best possible way for our clients. Many Thanks, All at Go View London.
5/5
I had a fantastic experience with Go View London. Joanna and Ricky were extremely helpful and supportive throughout the entire process, always going above and beyond to make sure everything went smoothly. Their professionalism, clear communication, and genuine care made a real difference. I highly recommend Go View and especially want to thank Joanna and Ricky for their outstanding support.
Thank you for taking the time, Joanna and Ricky work really hard for our clients and delighted you have taken the time to recognise. Many Thanks, All at Go View London.
1/5
Beware of trusting GoView as an Estate agent. Extremely disappointing and potentially unethical experience with Goview. We approached Goview in May regarding a rental property in Ealing and clearly stated we had a small dog. They confirmed with the landlord that pets were acceptable before arranging a viewing. We viewed the property on Saturday and expressed immediate interest. We were advised by Tania to increase our offer to stay competitive, which we did, offering twice the minimum contract length plus a monthly pet fee. Over the following days, we were repeatedly asked to raise our offer further, which we did again, offering three times the minimum term, a pet fee, and £50 above the asking price. On Thursday, we were told our offer was the best. However, the property was then marked as 'Let Agreed' with no further communication. When we chased them, we were told (inconsistently) that the landlord was still "checking about the pet." The following Monday, we were told the landlord ultimately rejected pets. This entire process wasted our time, emotionally misled us, and pushed us into competing offers under false premises. The agents showed no remorse or responsibility. We believe this was an attempt to artificially inflate offers with no proper vetting or clear communication. Highly disappointed and would not recommend Goview to any prospective tenants.
We welcome all feedback, but it’s important that the feedback being received is accurate to the situation in question. Also, the further naming of a team member in a negative and false way is difficult to comprehend in light of the full details of the situation. We wish to make it clear that when you attended the viewing at the property it was yourselves that initiated the conversation over the one-off payment to secure the property. At no point did Tanya or anyone from Go View London propose such an offer. Tanya advised that it is entirely up to the landlord if he would accept the offer. Of course, if you are submitting this as part of your offer, we must respect your offer status and put this forward. We completely refute that you were repeatedly asked to raise your offer and the inconsistent dialogue you have claimed to have received. We received several offers, and during the course of discussions with the landlord, we were asked to hold off future viewing whilst a decision was being made. It is the landlord’s right and prerogative to select the offer they wish to proceed with. Further, and while we can’t go into specifics on this case, if the landlord is checking information or taking time to make a decision this is a) their prerogative given the high value asset they are handling with the added potential for matters to go wrong and b) we are reporting on the situation, as frustrating as it may be for parties with their own interests in mind, we can only act and communicate with on agreement from our client and with respect to all parties in the transaction. Given the multitude of interest of properties in London at the moment, it is not uncommon for there to be a best and final bidding process. Sometimes, this is the only way for landlords to decipher between multiple interest and it is the landlord’s prerogative to hold such a process. It is up to each applicant to offer their best and final proposal for what the property is worth to them to rent at that moment in time. We are very sorry on this occasion you were not able to secure the property you wanted. We always strive to support applicants to secure their next home and understand it can be very stressful when not successful in doing so. However, we don’t believe the way to then highlight your perceived injustice to then conduct a public criticism of an individual and company, when such criticism is not warranted nor an accurate recollection of events to our role as a conduit between our client, the landlord, and the pool of possible tenants for the property. As an independent agency, formed over 15 years ago, we pride ourselves through our great service levels and being fair and reasonable in all situations. The basis for your complaint as presented is false and if you have information you would like to share on the experience please email propertymanagement@goviewlondon.co.uk and a senior manager will look at the case and forward a copy of our company’s complaint’s procedure should you wish to take the matter forward.
5/5
Jesal and the team at GoView are fantastic! Professional, efficient, and always approachable. Jesal in particular went above and beyond to make the letting process smooth and stress-free. Really impressed with the level of service, highly recommend Go View for anyone looking to rent or let a property.
5/5
I cannot thank Stephanie and her team enough at Goview for helping to make the process of selling my house in Ealing go so smoothly. They were constantly available, answered emails incredibly promptly and always returned my calls.Stephanie was often answering me on a Sunday - I don't think she ever really takes a day off! In short, they did a really really good job and restored my faith in estate agents. Helyn, who handled everything after the offer had been accepted, also deserves a special mention. I exchanged on a Friday, which is her day off, and there she was, answering every email right up until the point of exchange. She really went above and beyond the call of duty. Special mention too to James, who showed people round and kept in constant contact with me in terms of feedback etc. I really felt they were all on my side. I believe GoView belongs to Donald Collins, who wrote me a personal email once everything had gone through. I've met him a couple of times and he strikes me as a thoroughly decent person who wants the best outcome for his clients.
Thank you for taking the time to review and the considered words and recommendation. It was an absolute pleasure for everyone in the team to assist in the sale. Thank you from all at Go View London.
5/5
We can not recommend Stephanie and her team enough . Stephanie went above and beyond to make the sales process seamless - communication was excellent , she was so positive and friendly and kept us up to date regularly we never had to chase her once ... Stephanie gets 5 stars from us and we would thoroughly recommend her to anyone wanting to sell or buy in Acton !! Emily
Thank you for the wonderful review. Stephanie is very hard working for our clients and we are delighted the overall process came together for you. Many Thanks, All at Go View London.
5/5
We had a fantastic experience selling our home with GoView! Initially, we were considering renting and had a really positive valuation process with Tanya and Marta from the Lettings team, they were incredibly helpful and knowledgeable. When we changed our mind and decided to sell the transition to the Sales team was seamless, and Stephanie, Abisheck, and Helyn took over with absolute professionalism. They guided us through every step, making the whole process stress-free and efficient. We couldn’t be happier and highly recommend them!
Thank you for the great review, the team work really hard for our clients - and it's brilliant you've highlighted them - they appreciate the feedback. Hope the move works out great, and thank you again!
5/5
We had a wonderful experience with GoView. James and Helyn were an excellent team particularly at communication which was clear, concise and informative. Very easy to speak to with good understanding of the local housing market. Would recommend.
Really appreciate the review and kind words. Many thanks for taking the time, all at Go View London.
5/5
I want to thank Stephanie for her dedicated efforts in trying to sell my property. Despite the challenging economic conditions, she kept me informed about viewings and provided valuable feedback through weekly phone calls. I truly appreciated her commitment and professionalism throughout the process.
Thank you for the lovely words, it means a great deal when we are encouraged and great work is highlighted. Many Thanks, All at Go View London.
5/5
I'd like to say a huge thank you to Go View Ealing, particularly to James Furniss-Roe. James' professionalism was outstanding and his energy was unbelievable, working through things to get the right buyer on board fast. Can't thank him enough and would recommend him hignly to future sellers/buyers.
Thank you so much - James is a real asset to the company and we are lucky to have him. Many Thanks, All at Go View London.
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Ealing has the most, with 593 reviews rated 4.6 out of 5, followed by London (24 Station Parade) with 364.
The three Go View London offices, by town: