★★★★★ 1/5
GoogleTries to find an apartment with this agency, the experience was unpleasant. It was wonderful until I paid the deposit- clearly the agent just wanted to protect the landlords right, push me to sign a contract that I was not agreed to, harassed me with multiple numbers, very unprofessional. He told me firmly that under any circumstances, I am not allowed to move out under the contract. Even the neighbourhood is not safe or my house got broke into. I didn’t have my deposit back even if I kindly asked them to give me my money back.
Adelheid · 27 October 2024 · Go View London Ealing
Agent replied · 10 November 2024
Hi Adelheid, while not able to understand from the review if you are tenant looking for a property or someone moving out of their property, if you have a matter that needs looking into please contact our offices or your designated contact within the office. We have to conduct our business and contractual matters in line with with over 150 pieces of legislation and have some strictly enforced rental standards around properties, the process for letting and deposit protection.
★★★★★ 1/5
GoogleMy experience with GoView started well thanks to Jesal, who was helpful and professional. However, dealing with Joanna Koperska was a completely different story. From the very beginning, Joanna was consistently rude and unprofessional in her communication, and things only got worse when it came to resolving issues with my deposit. The agency unfairly tried to deduct money for items left in a communal area, assuming they were all mine, despite my clear evidence to the contrary. Instead of admitting their mistake, they accused me of lying and neglecting responsibility, even though I was the only one who was honest and transparent throughout the entire process.
Joanna, in particular, was unhelpful, evasive, and failed to properly address the actual issues. Rather than acknowledging their wrong assumptions, she would deflect and refuse to engage with the facts I presented. It's evident that she sets a poor example for the rest of the team, as she seems more interested in making a commission than in helping tenants. This creates a culture where tenants are seen as a nuisance and their needs are not a priority.
It took nearly four months to get my deposit back after a lengthy dispute, which I won. If you're looking for a fair and professional agency, I strongly recommend looking elsewhere.
Federica · 23 October 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleTeam at Goview exceptional in helping us secure our new home. Stephanie, Ash, Helyn and James all helped us at various stages, they were a pleasure to work with
Ivan · 17 October 2024 · Go View London Ealing
★★★★★ 5/5
GoogleMany thanks to Helyn and Ashley for their great assistance in purchasing our first property, despite the procedural and other stressful hiccups from various sides in the long process!
K · 9 October 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleWe have recently completed the purchase of a flat in the Ealing area through GoView. From the agent, James, who initially showed us the property to Helyn, the Sales Progression Manager, the service has been friendly and most efficient. Many thanks for their help!
Craig · 9 October 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
Googlevery grateful to have dealt with GoView estate agents in our recent house purchase. GoView team (Helyn, Ashley & James) headed by Manager Michael are friendly and wonderfully efficient. we highly recommend GoView.
MANS · 26 September 2024 · Go View London Ealing
★★★★★ 5/5
GoogleThe team at GoView let my property for a number of years before eventually selling it in my behalf. Stephanie was excellent, great communication, guidance through the sales process and in general super pleasant to partner with.
Isaac · 25 September 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleHelyn and James are excellent at their jobs. Right from the start they were on the job, they gave 100 percent. We are very happy with their service.
Mr and Mrs Tailor
Harish · 24 September 2024 · Go View London Ealing
★★★★★ 1/5
GoogleAs a landlord dealing with Go View for three years, my advice is to think twice before using their services. In my case , they made a serious error in serving a section 21 notice resulting in dismissal of possession claim. In the second attempt, they failed to provide clear evidence that the deposit registration prescribed information was correctly served on the tenants again resulting in the dismissal of possession claim, the court awarded cost to the tenants and am now facing a claim of £10K for Go View’s failures. They have let my two-bedroom flat in West London for an amount which is at least £450 per month less than its current fair market value and even then I can’t take possession of my flat for their errors, omissions and mistakes. On top of this they have allegedly served an incorrect rent increase notice meaning the tenants are still paying the same rent that they moved in over three years ago. I am now fighting on two legal fronts, one to evict the tenants and second to pursue Go View for damages caused. Go View claims to providing me a Gold Management Service!
Sheraz · 24 September 2024 · Go View London Ealing
★★★★★ 5/5
GoogleHelyn and Michael at goview LONDON were superb during my recent flat purchase. I managed to appoint a dreadful conveyancing solicitor who was uncommunicative, a jobsworth and aloof on occasion. At all times Helyn and Michael were there to guide me, showed impeccable professionalism and focus and kept the purchase real for the sellers and their solicitor. I firmly believe if it was not for their constant input the sale would have fallen through. They get five stars from me and I would have no problem in recommending them for your sale or purchase. Chris, Ealing Broadway
Christopher · 24 September 2024 · Go View London Ealing
★★★★★ 5/5
GoogleAs a conveyancer, I have found Helyn and her team to be exceptionally professional. They handle all parties involved with tact and aim to achieve the best outcomes for their clients. Their approach is persistent yet considerate, never antagonistic. They do not adopt cheap pushy sales tactics. Helyn consistently keeps us updated and actively seeks ways to expedite transactions. If all estate agents operated with this level of competence, we would see fewer transaction collapses and quicker completions.
Mahinan · 24 September 2024 · Go View London Ealing
★★★★★ 5/5
GoogleThanks very much to Helyn and James for their help with our house move! Super friendly, accessible and efficient service (not pushy at all!), which has made things easy for us over the past few months.
Mary · 23 September 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleStephanie was simply wonderful, very helpful and kind. I really felt supported by her and that she genuinely cares about her clients. I am very grateful for all her help. Thank you!
Silvia · 23 September 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleWe have recently purchased a property in Ealing from GoView and it has been a great experience. Ashley, Helyn and Michael have been great to deal with and have ensure our sale went through in this very competitive market. Thanks again!
Isabelle · 23 September 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleI recently purchased a flat through GoViewLondon Acton and I couldn’t be happier with the service. James was excellent at the beginning, showing me the flat and answering all my initial questions in a very accommodating manner. A special mention goes to Helyn, the sales progression manager, who was super efficient and supportive throughout the entire process. Even after completion, she continues to help with the same speed and energy, sorting out a few final details with the seller. I highly recommend GoViewLondon for their professionalism and dedication!
Christian · 23 September 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleWe’re glad we chose GoView to sell our property. Michael and Helyn’s expertise, experience, and knowledge got us through. With every situation that we encountered they rose to the occasion with patience and solutions.
We were very pleased with their professionalism; they were great communicators with emails and telephone calls to keep us updated.
We would definitely recommend GoView.
O · 20 August 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleRating only, no written review.
Triston · 19 August 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleAshley was very professional and friendly! On time and very gracious with his time, answered all of our questions. Would highly recommend! I
Miriam · 9 August 2024 · Go View London Ealing
★★★★★ 5/5
GoogleGreat service, very attentive to ones criteria and demonstrate a deep knowledge of the local market. It has been a pleasure to be assisted thus far by Ashley, Stephanie and the team.
M · 9 August 2024 · Go View London Ealing
★★★★★ 1/5
GoogleThe worst company ever. They trick you into signing with them, and after they treat you really bad. Especially Joanna K, makes you feel like you’re staying for free, and not paying for their services.
I do not recommend!
Alex · 9 August 2024 · Go View London Ealing
★★★★★ 5/5
GoogleAs a first time buyer, I couldn’t be more appreciative of James. I couldn’t be happier with the exceptional service. He was extremely patient with me and assisted me in every query I had. It is difficult to find an estate agent where you actually feel heard and takes on board your requirements.
Again, cannot emphasis enough how exceptional James is! My first time buying experience is smooth and comfortable.
Enri · 9 August 2024 · Go View London Ealing
★★★★★ 1/5
GoogleKatie asked me for deposit and told me not to worry about other offers . then I try to reach her and she told me that landlord doesn't want to go through my application. how can you ask somone for deposit and then turn them down vecause landlord change his/her mind?!
Santuco · 2 August 2024 · Go View London Ealing
★★★★★ 5/5
GoogleVery helpful! Great communication!
Erin · 27 July 2024 · Go View London London (27 Churchfield Road)
★★★★★ 5/5
GoogleThank you so very much for helping us to secure our new home Marta. You went above and beyond and supported us every step of the way. It was lovely having you as our agent. Thank You!!!
Kailee · 27 July 2024 · Go View London London (27 Churchfield Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.