Gleeson Homes Tyne and Wear estate agents in Widdrington, Spennymoor, Annfield Plain and 3 more
3.6
★★★★★ Good
1,176 reviews across 6 offices and 2 platforms
Gleeson Homes Tyne and Wear has six offices, in Widdrington, Spennymoor, Annfield Plain, Consett, Durham and Houghton Le Spring. Together they have 1,176 reviews on two platforms, rated 3.6 out of 5 overall.
I have just bought a house at Middlestone Moor through Gleesons and would highly recommend, absolutely beautiful! To start with the staff are so welcoming and friendly. Took on my final inspection and they were so helpful and got everything spot on. Its was so clean and finished to a 5 star standard! Thank you all again! Enjoyed the experience from start to finish and it was a fabulous experience for my first home!
Where do we start?
- Communication process = woeful/doesn’t exist
- Build quality - Average at best
- Customer service - get better at the local Tesco
- Snagging - Never gets fixed
- Contractor Management - Woeful/doesn’t exist
- Regional Sales Manager - Needs trained in customer service. Believes she is a superior being to others.
Other than that, as a starter home, ticks a few boxes. Just don’t expect anything great.
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