Trusted Agent profile
★★★★★
208 reviews across 3 offices and 1 platform
Fetherston Clements has three offices, in Belfast (two offices) and Bangor. Together they have 208 reviews on 1 platform, rated 4.5 out of 5 overall.
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Fetherston Clements's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleDavid, one of Fetherston Celements' agents, has been dealing with my application for a property rental. He has been accommodating, professional and prompt in his work and replies. He has been a pleasure to deal with and he is great at his job. I would highly recommend this agent in particular.
5/5
GoogleExcellent service from Johnny and the team. Very quick to reply to emails and chased up queries very promptly.PositiveResponsiveness, Professionalism
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service. Would highly recommend.
Thanks very much!
1/5
GoogleWasted my time and money for a month. Wouldn’t recommend.
5/5
GoogleGreat service and experience. Thanks Max Carberry for your time!
Thank you Ben
5/5
GoogleGreat first class service, couldn't fault them.at all 👌 …
Appreciate the review, glad to be of service.
1/5
GoogleVery bad communication, while I was renting through them , never answers calls, oremails only they will answer if they want to
5/5
GoogleExcellent vendors. Great team and brilliant support throughout the process.
5/5
GoogleMike and Clare were fantastic when it came to selling our home. We will definitely be using them again in the future.
1/5
GoogleI applied to rent an apartment through Fetherston Clements. They said they'd call me back in 2 days. A week passed and I didn't hear from them so I called them. They told me the landlord of the apartment was living abroad and that's why it was taking longer than necessary, and that they would call me when they know something. Another two weeks passed and I heard nothing from them, so I called them again. They told me they would call the landlord that same day and call me back with the news. They never called me again! It looked like they were mocking me! I obviously rented an apartment through another real state agent and will avoid Fetherston Clements in the future.
Dear Adrian, We are sorry to read this and hear that you felt you were not dealt with efficiently. While we have a record of you viewing a property with us, we unfortunately have no record of you applying for a property. Please feel free to contact us at info@fetherstonclements.com if you wish for us to investigate further. Kind regards, Fetherston Clements
1/5
GoogleArranged a viewing on a house for sale. The agent did not turn up, and when I called the office to find out where he was they seemed unconcerned and said he must be on his way. Luckily the owner's mother happened to be passing by and showed …
2/5
GoogleNot great, took four weeks to return my security deposit for my daughters house despite assessing it as excellent when she left.
5/5
GoogleI have been looking for accommodation repeatedly in Belfast over the years and each time I find myself coming back here due to the friendliness of the agents who literally go around the houses to find the right place for you. I couldn't recommend them enough.
5/5
GoogleRating only, no written review.
5/5
GoogleThe staff were extremely helpful and very easy to work with!
1/5
GoogleAwful. Watch out for the landlord and the agency. They'll rip you off the deposit big time. Awful.
5/5
GoogleWe sold our house through Fetherston Clements and I have to say that the service that we received was excellent. Geoff was extremely helpful with the valuation and selling and Val was tireless in pursuit of the others on the chain to get us to a successful sale. 5 star service.
1/5
GoogleRating only, no written review.
1/5
GoogleApplied for a rental property via email. Two weeks passed without any word so I emailed enquiring as to the status of the applications. No response. Another week passed and I emailed the agent we were dealing with again. No response. Another week passed, I made two phonecalls and was promised that it would be looked in to and they would ring me back. Nearly another week passed and I found out via Property Pal that the house was Let Agreed, and the agent didn't care to tell us. Poor, shoddy, diabolical customer service, it's almost as if they don't want to rent out their properties.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Belfast (485 Lisburn Road) has the most, with 147 reviews rated 4.7 out of 5, followed by Belfast (223a Upper Newtownards Road) with 39.
The three Fetherston Clements offices, by town:
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