Trusted Agent profile
★★★★★
161 reviews across 2 offices and 2 platforms
Fairdeal Properties has two offices, in Tower Hamlets and London. Together they have 161 reviews on two platforms, rated 4.9 out of 5 overall.
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Fairdeal Properties's two offices, most reviewed first. Each has its own page.
Showing 158 reviews on Google only. Show every review
5/5
GoogleReally good service. Showed the space virtually and obtained information about living there from the previous tenants. Went above and beyond. Excellent
Thanks Bojana, was pleasure to help you secure this rental property.
5/5
GoogleHello I rented my flat from Fairdeal property they are very helpful and understanding they understand your situation and try to help you their best. one of the best Agent I have ever seen thanks to them.
5/5
GoogleI have not seen any agency as interested in your well fair as fair deal.. Afzal was soooo helpful and he held my hand every step of the way… Thank you fairdeal!
Thank you for your kind words. Glad the service received is of the high standard we aim to achieve.
5/5
GoogleI am highly recommending this agency for renting a flat. Afzal not only help me to find best place for me but also engaged in every small detail during my stay and after! Amazing service, Jeremi K.
Thank you for your kind words.
5/5
GoogleSmooth process! Afzal is really helpful. Great customer service. I was supported through each process of renting. Definitely would recommend!
Thanks Ashni, glad to have been able to help with your rental needs.
5/5
GoogleAfzal of FairdealProperty was great at communications despite his busy schedule & flexible in his availability to show me properties to rent. He was also great at showing me a wide range of options & shared knowledge of soon-to-be available properties that he intuited that I may prefer. His intuition proved accurate as I chose to rent one of the flats that weren't yet advertised as available. Fairdeal is a local, fsmily-owned business, so there is more of a personal touch in our interactions. Afzal has made himself personally available if I need anything & has reached out via text to check if I have successfully moved-in. If you plan to rent in the Aldgate/Whitechapel/Shadwell area, I would highly recommend that you consider contacting Fairdeal.
5/5
GoogleAfzal has been very helpful and responsive! In a very competitive market, Afzal made the process of renting very smooth and stress-free. Would definitely recommend his services!
Thanks Christina, glad to have been able to help with your rental needs.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommended. Very professional and personalised service.
5/5
GoogleRented via fairdeal for 3 years before moving out of the area. They have always been fast to respond to any contact. Very hard working, fair and honest team :)
1/5
GoogleAfter 1 month of paperwork and referencing they come up with new reasons to delay. We paid the deposit and 1st month rent as they asked after all the references were approved, the contract was signed and then they say that the property needs gas, electricity certificate and the landlord is acting funny. They postponed our moving date by a week and then closer to time again asked for another 2 weeks before they could deliver. They spent too much time on checking if we could pay our rent but forgot to do what they should have. They left us in a situation of being homeless. Very unprofessional and inconsiderate, didn’t even try to get us another property because,”THEY ARE NOT LIKE OTHER ESTATE AGENTs.” Rohan says this to everyone I guess but we didn’t know that this is what he meant when he was saying that. Just a suggestion to everyone please do not rely on them and keep your house hunt going until you have moved into a property they have advertised as it’s very simple for them to just call and say hey sorry we cannot move forward with this deal. They had the audacity to say we will refund you your money without deducting our operating expenses. Protect yourself from being in a homeless situation like we were in.
Hi Trilochan, Firstly, we would like to apologise about what happened. We too were left in the dark with the landlord and are legally pursuing him for our cost and expenses. We spent months trying to let his apartment and when it came to move in date he started to play games. Unfortunately, in this business if a landlord pulls out last minute there is not much we can do. We know it left you in a difficult position and we are genuinely sorry about this, if there is anything we can do please do let us know. I assure you this does not reflect how we work and we will never be working with that landlord again. Lettings Team Fairdeal Properties
5/5
GoogleThe way this agency supports and care about their tenants should be rewarded and followed by everyone. Their support during a world pandemic will be remembered as heroic. Thank you to everyone especially to Majid who was there for me at any time.
5/5
GoogleFairdeal were responsive, professional and surprisingly caring during our tenancy. My best letting experience during my last 10 years in London. Highly recommended.
5/5
GoogleI had the pleasure of being a tenant with Majid and his team at Fairdeal Properties for around 18 months. The house was great and the team were very responsive with any requests or queries raised. If living around postcode W3 again in London, I'll certainly use them as an agency. They are well established, fully licenced and do credit/reference checks, so you can be sure all dealings are above board which was very important to me.
5/5
GoogleAs a Landlord, it is important to find a reliable agent who is honest and transparent. Fairdeal Properties have managed my property for almost 7 years! I couldn't be happier with the service I received. Whenever any issues came up, the team were on it and got results. I was happy and so were the tenants. Great value for money. Would definitely recommend.
5/5
GoogleAs a landlord, I have been with Fairdeal Properties for over 2 years and have been extremely happy with the service. Majid is very professional and transparent in all of his communication. All statements were emailed to me on time with quick replies to any queries on my end. Majid took on an immense job of liaising with the council, insurance companies and tenant during a difficult Covid period. Thank you to Fairdeal for representing their name fully.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely and very conducivePositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt's a decent dealer with reasonable price. Hard working people.PositiveProfessionalism
5/5
GoogleHi Very good and excellent Customar service Thanks for supporting and I expect better service in future , Thanking you Amir Uddin E14 6ATPositiveResponsiveness, Quality, Professionalism, Value
5/5
Googleamazing agency, very pleased with service received considering current climate. would highly recommend to all.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleThe Fairdeal Property Services is in no way satisfactory to its tenants. It may be fair in name but certainly not in nature. When problems or issues arise they either turn a blind eye to it or sweep it under the carpet. Their rental fees are extortionate, yet we do not get value for our hard earned money. When repairs need doing people have to wit a very long time for them to be done. Afzal is very rude and has an attitude of contempt towards the tenants. A series of reviews needs to take place so that improvements can take come about.😡😡😡NegativeValue
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tower Hamlets has the most, with 98 reviews rated 4.9 out of 5, followed by London with 63.
The two Fairdeal Properties offices, by town:
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