Trusted Agent profile
★★★★★
62 reviews across 5 offices and 3 platforms
Eddisons Commercial Limited has five offices, in Huntingdon, Cambridge, London, Leeds and Sheffield. Together they have 62 reviews on three platforms, rated 2.8 out of 5 overall.
8
Reviews on Google
All 5 offices
1
Reviews on Facebook
All 5 offices
53
Reviews on Trustpilot
Business-wide
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Eddisons Commercial Limited's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
TrustpilotReally bad experience dealing with Mark…
Really bad experience dealing with Mark Belsham regarding a unit in Chiswick. He didn’t reply to emails, texts, or calls. I went to the place twice to take measurements and was told I’d get an update by the end of the day, it’s now been over two weeks and I’ve heard nothing. Feels like he just decided to ignore me, maybe thought I couldn’t afford the place or something. Either way, super unprofessional.
5/5
GoogleI had the pleasure of working with Eddisons London during a recent commercial property valuation. Ibrahim was extremely professional and offered a first class service throughout the whole process. His expertise, knowledge and friendly attitude brought about an excellent outcome. His advice in the area of commercial property sales and rental markets was invaluable - enabling me to secure future commercial deals. If you are looking for great judgement and someone really approachable, I would highly recommend Ibrahim and Eddisons!
1/5
TrustpilotThe surveyor was ridiculously expensive…
The surveyor was ridiculously expensive and then only did half the job, asked to finish the job he was ridiculously expensive and greedy , on top of this he was slow the report took weeks and even now the job is still unfinished and more money is demanded , take heed and avoid this firm
1/5
GoogleRating only, no written review.
1/5
TrustpilotI dont normally warrant a few minutes…
I don't normally warrant a few minutes of my day to write reviews, BUT, this company for a London estate agent, really needs to hire some staff to answer their phones!! 3 days I have been calling to enquire on one of their listings, nothing! I ended up speaking to their other branches in the midlands and the response was to put me through to their main office again, the same one I had been calling for the last 3 days. Absolutely shocking!!
1/5
Facebookscammers. charge 40 % as a fees, they dont tested anything. most of items is faulty. BR CARFUL BECUASE YOU MAY LOOS LOTS OF MONEY!
1/5
TrustpilotEdison’s control the strings of Ernest…
Edison’s control the strings of Ernest Wilson Leeds. Avoid at all costs, walk away. Weasel Moorhouse reports into these sharks.
3/5
TrustpilotKeira was an amazing server
Keira was an amazing server! Food and drinks could be a bit better. The ambience was great and inviting!
1/5
GoogleCl9sed since lockdown
Hi Victoria, our office in Cambridge is currently operating and open under standard business hours of 9:00- 17:30 Monday to Friday.
1/5
TrustpilotDO NOT USE FOR VALUATIONS
DO NOT USE FOR VALUATIONS, NOT I’ll really down value your property! Go with someone else!
1/5
TrustpilotVALUATION DEPT MANCHESTER
VALUATION DEPT MANCHESTER , DO NOT USE , after a two hour meeting and showing head of dept every property hew was valuing , he agreed what figures he thought they were worth , which is many many millions , basically did valuation and , having ignored all my emails and being virtually uncontactable to me and Handels bank he came in for absolute non reason at more than 15% under totally stuffed me , i then got whole process done again with another quality company who came in correctly
1/5
TrustpilotDO NOT USE , VERY BAD SERVICE
Met head of valuations of Manchester office at a location of mine to discuss a valuation of over twenty shops Explaining what I thought they were worth and how I got to my values He agreed that if he were to get valuation job He would be n at my figures Before he confirmed this we went round every building This was a valuation of nearly £10 million He accepted the job , I said at start and during the process, if had any issues hitting my absolutely correct values to ring me as I could talk him through it , as I new every sale and rental values in the area for 25 years Never heard a thing for months, never even returned my calls VALUATION TURNED UP 20% UNDERDO NOT USE THEM ,Never in 30 years business and having used dozens of the large companies have I ever been treated like that
Hi Andrew, I'm sorry to learn about this experience with Eddisons. Please can you contact us on info@eddisons.com with more details of this incident, and I will pass this to our specialist team. This is not representative of our work, and we are dedicated to understanding and resolving this problem with you. Thanks, Phoebe
1/5
TrustpilotCommercial Valuation poor
Can’t speak for other departments but as valuers - shockingly out of touch and lack genuine research, factual inaccuracies in the report misleading . Not good . I’ve filed a complaint Avoid
1/5
TrustpilotDealt with Chartered Surveyor part of…
Dealt with Chartered Surveyor part of business and it was a disaster from start to finish. Had to use them for an insurance reinstatement and would not use again. Emails took weeks to get replies to, things were signed off with the builder without consulting us, visits to site planned and noone turned up. It has taken 2 and a half years since the works completed to get the project signed off due to Edisons poor management. We have had 4 different contacts and each one has been the same. Only responding when we and the loss adjustor threatened to raise a complaint. Still waiting for thier complaints manager to contact us even though this was promised days ago! Completely done with them, we still have problems outstanding with house but becasue they took so long we have now run out of time so it will be for us to fix at our own expense.
Hi Abigail, I'm sorry to hear about your poor experience of Eddisons. Please can you contact us on info@eddisons.com with details of your project, and I will pass this on to our specialist team. This is not typical of our service, and we are keen to resolve this issue with you. Thanks, Phoebe
5/5
TrustpilotFantastic support from Charlie in Scunthorpe
Our first experience of dealing with Eddisons was absolutely great. It started when a locaal BBC news story mentioned that Eddisons was auctioning the perfume and beauty products from a failed department store in Lincolnshire. My wife has been trying for some time to track down some now-out-of-production Hermes perfume. I emailed on the enquiry form and Charlie from the Scunthorpe office got straight back to me saying the product we were seeking was in the sale that same day. She then arranged the commission bid for me and two days later we collected it. Fantastic customer support from start to finish and we are most grateful. Thank you Charlie - great job.
Thank you for this wonderful review. We're delighted Charlie made your first experience with BTG Eddisons so positive. Her responsiveness and proactive support perfectly reflect the service we aim to deliver. It's lovely we could help you find that special Hermes perfume your wife had been searching for. We'll pass your kind words on to Charlie, she'll be thrilled. Please reach out anytime you need assistance.
5/5
TrustpilotGreat service…
Just purchased 4 kitchens and several other lots from Eddisons in an insolvency sale. The staff were very acccomodating. It was a well organised clearance. I am surprised from other comments how people don’t understand the costs and risks involved when buying at auction. But all I can say is when you do you can save or make a lot of money and Eddisons are there to help you do that. Not the first time I have dealt with them by a long way but can recommend them as a reliable auctioneer👍
Thank you for this fantastic review and recommendation. We're delighted our team made your insolvency sale experience so positive. Long-term relationships with experienced buyers like you are what we value most at BTG Eddisons, and we're proud to consistently deliver well-organized sales where you can find real value. We genuinely appreciate your continued trust and look forward to working alongside you at future auctions.
5/5
TrustpilotAmazing customer service by Jenny
Jenny from Eddisons provided us with an excellent service from quoting to booking in the condition surveys to several of our sites. Ryan carried out the surveys without any disruption to the schools.
5/5
GoogleVery nice and helpful
1/5
TrustpilotTravelled hours to pick up a 3 lots.
Travelled hours to pick up a 3 lots. When I got there all the lots (the same product) were mixed together and half was missing from one of the lots. Now struggling to get full refund back and loss of money for journey. Customer service is terrible.
5/5
TrustpilotService and Advice
I've had great service from the offset and the advice given by individuals has been worth it!
5/5
TrustpilotCIF Bids for Multi Academy Trusts
We have worked closely with Eddisons over the past 7 years, we have had assistance in submitting condition improvement bids to the ESFA which has resulted in successful capital grant bids. We have also used Eddisons to undertake property management reports. All staff at Eddisons that I have dealt with are highly knowledgeable and extremely professional , I would not hesitate to recommend them to your company as they work with commercial companies as well as Schools.
5/5
TrustpilotExcellent service very quick
Excellent service very quick And very helpful would use again
1/5
TrustpilotTerrible
Terrible. Did not get the items I bidded for, was given crappy substitutes. Horrible customer service too.
1/5
TrustpilotWould never buy from them
Wouldn’t buy from them
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Huntingdon has the most, with 56 reviews rated 2.8 out of 5, followed by Cambridge with 54.
The five Eddisons Commercial Limited offices, by town:
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