Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleBeing new to the country docklands provided me with the smoothest transition possible being patient with me as I learnt the new culture and language. I was really impressed with their professionalism and responsiveness and will highly recommend Sadiq from the sales team :).
Great company
Great people
Would personally highly recommend 👍
Deehen · 24 October 2020 · Docklands Estates Tower Hamlets
Agent replied · 23 October 2024
Hi Hayan
Thank you for taking your time off to leave a review, we hope to have many future dealings. :)
- Docklands Estates Team
★★★★★ 5/5
GoogleDocklands Estates in Wapping combines incredible knowledge in the London luxury real estate market with a powerful houses network focused in the east area.
They are extremely reliable, loyal, trustworthy, and an absolute pleasure to work with.
I personally highly recommend them to anyone looking for a high-end realtor in London.
Also they helped me find friend's safe house to set her living in the east area nearby me. Always with a problem solving attitude and special thanks to MagnusPositiveResponsiveness, Quality, Professionalism, Value
Francesco · 24 October 2020 · Docklands Estates Tower Hamlets
Agent replied · 23 October 2024
Hi Francesco hope all the family are well. Pleasure to assist any friends or family in relocation to London
★★★★★ 1/5
GoogleThe absolute worst letting agents I have ever dealt with and I've rented in London for 10 years. Regularly ignoring phone calls and emails, doing straight up illegal things like sending contractors over with no notice, losing the keys to the property then finding them again when it suits them. Zero service or competency with managing properties.
The worst thing though is just the distinct impression that they don't care. Other estate agents at least gave the impression they cared about sorting out problems with the property, replying to an email every now and then, calling back to update after a phone call but not with Docklands. Want an update on the bath that broke because it wasn't installed correctly? You'll be spending most of your day trying to get an answer, ring 6 times to be told they'll ring you back and guess what, they won't.
We came to the conclusion in our house that the only way to get any problems sorted was to annoy them so much with phone calls and emails that it would be less effort to just get the problem sorted, a full time job in and of itself.
Thanks Docklands for lowering the bar yet again on an already abysmal industry!
Joe · 24 October 2020 · Docklands Estates Tower Hamlets
Agent replied · 23 October 2024
Hi Joe,
Thank you for your review. Thankfully, the public will be able to make an informed choice as to whether to take your review into consideration but our previous reviews speak for themselves.
It is somewhat surprising to now learn of all your so called telephone calls and email correspondence which apparently we ignored. Please note we have a log of all calls and complaints and there is no record of any complaint being submitted by you during your 2 year tenancy period. Furthermore, you refer to contractors attending without notice but also refer to not getting any problems sorted, this appears to be somewhat of a contradiction.
As you are aware, there was an ongoing dispute between you and the Landlord in relation to the deposit and the damage/breach of contract, which is why we suggested using the independent TDS dispute service. I strongly suspect the dispute is the reasoning behind your review, as no complaints were raised during your 2 year tenancy period.
It has now come to the Landlord's attention that you have also registered 2 separate Companies at the address without any consent.
Kind regards
Alex Robertson
★★★★★ 5/5
YellExcellent During Covid
Amazing service, especially during these difficult times, the agency has been very helpful and has always paid my rent on time. Really recommend this agency to future landlords, thank you.
TonyJ-764 · 24 August 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellGreat Agency
Very helpful during the Covid-19 pandemic with finding me a property, thank you Docklands.
HallaJ · 5 August 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellGreat
Great customer experience always been there for me no matter the issue highly recommend to tenants
KayS-178 · 4 June 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellGreat
Great estate agents! Great properties and a great costumer service to go along. No complaints!
FabioR-5 · 29 May 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellInvaluable service
Highly recommended, found me a property in a very short time frame, even helped with the move.-Stevo
StevenD-315 · 26 May 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellNo Complaints
Been with them over 3 years highly recommend this agents to future tenants as they have always helped me through out my tenancy morning matter the problem.
MaahiA-1 · 26 May 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellGreat estate Agents
Great estate Agents. Any faults are dealt with immediately with a great service, any enqueries I have are responded to immediately. Apartment conditions are up to date. Really happy with how I have been treated. They go above and beyond
KateL-230 · 23 May 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellFantastic
Fantastic service been with them for years and have provided me excellent service highly appreciated docklands and for what they have done for me as a landlord
RumR · 12 March 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellExcellent Service Provided Tenants Instantly
Great service has let my property pretty much instantly providing me with great tenants, highly recommend this agency to all landlords.
EricW-105 · 7 March 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellSpeedy response
The response time is speedy, the staff are very friendly, location of the properties are great, highly recommend.
AfuaS · 2 March 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellAs a tenant very happy
As a tenant i am very happy with the service docklands estates provide always there to help for any problems or quieries, highly recommend
MdM-23 · 2 March 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellGreat Help
Excellent service , have provided me with a perfect new home, always listen to any issues in the property and always available to help
SaeedR-8 · 22 January 2020 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellHighly recommend to Tenants
Excellent service, have provided me with a perfect new home, highly recommend this agency to future tenants
YaseanU · 21 December 2019 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellManagement
Superb service 5 star
VictorA-25 · 30 November 2019 · Docklands Estates Tower Hamlets
★★★★★ 4/5
YellWould recommend!!
Docklands Estates solve problems quickly and are very happy to help. Would recommend!!
Bethanydavey98 · 8 November 2019 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellLovely Company
Lovely company with great rates, provided me with a lovely new home
MeganD-64 · 31 October 2019 · Docklands Estates Tower Hamlets
★★★★★ 5/5
YellA* service
Quality photos were taken of my property and a tenant found within a few weeks.Fast, efficient & no fuss service. Would highly recommend
StacyP-12 · 25 October 2019 · Docklands Estates Tower Hamlets
★★★★★ 1/5
GoogleRating only, no written review.
Kathleen · 25 October 2019 · Docklands Estates Tower Hamlets
★★★★★ 5/5
GoogleGreat
Shafi · 25 October 2019 · Docklands Estates Tower Hamlets
★★★★★ 5/5
GoogleAs a tenant I am very pleased with the service that they have provided me
Harry · 25 October 2019 · Docklands Estates Tower Hamlets
Agent replied · 23 October 2024
Thank you
★★★★★ 5/5
GoogleGreat service and helped a family friend out with a lovely place.
Highly recommended
Bill · 25 October 2019 · Docklands Estates Tower Hamlets
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
