5/5
GoogleVery helpful and knows what there doing
Agent replied · 11 October 2026
Thank you for your kind words :)
Trusted Agent profile
Docklands Estates reviews in Tower Hamlets and Barking and Dagenham
★★★★★
231 reviews across 2 offices and 3 platforms
Docklands Estates has two offices, in Tower Hamlets and Barking and Dagenham. Together they have 231 reviews on three platforms, rated 4.7 out of 5 overall.
Our offices
Docklands Estates's two offices, most reviewed first. Each has its own page.
Latest reviews from every Docklands Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleYou can tell they have loads of experience
Agent replied · 11 October 2026
Thank for you the kind words kind regards Laila
5/5
GoogleGood service
Agent replied · 11 October 2026
Thank you
5/5
GoogleWould highly recommend
Agent replied · 11 October 2026
Thank you
5/5
GoogleVery good at there jobs
Agent replied · 11 October 2026
Thank you
1/5
GoogleI had a really bad experience with Dockland Real Estate and honestly wouldn’t recommend them. When I moved out of my room, they tried to unfairly deduct money from my deposit. One of the main issues was council tax, there were two of us living in the property on separate contracts, and even the council confirmed we shouldn’t be individually charged in that setup. Despite this, the agency still tried to take it from my deposit. They also attempted to charge a cleaning fee even though I left the place clean. When I asked for proof or a receipt, they couldn’t provide anything. I ended up taking the case to the Tenancy Deposit Scheme (TDS), which took a few months, but in the end I got all of my money back. That says a lot. What made things worse is that afterwards, when I needed a reference for a new place, they either refused to provide one or gave a negative impression, which affected me when trying to rent again. Overall, I found them very unfair and unprofessional. Just be careful if you’re considering renting through them make sure everything is documented and don’t hesitate to challenge anything that doesn’t feel right.
Agent replied · 17 April 2026
Dear Eser Thank you for your review the contents of which are noted. you may recall or you may have forgotten you moved into a new place with your flat mate and this was a private rental. I understand there was a police presence at the new property and then you requested a reference which we could not provide as we were not your latest landlord. The license agreement clearly advised you were liable for council tax and you failed to provide any documentation from LBTH. I have all the emails which I can happily post on here for all to see including the checkout report. I also note that you vacated over 2 years ago and find it strange you now decide to write a negative review. We could not give a landlords reference as we were not the up to date landlord. Its a shame you decide to post the review but I think an impartial view can be taken by all reading our response. We encourage any party to challenge or raise any queries which we are happy to address.
5/5
GoogleI’ve been with Docklands for 5 years now and they’ve been a greater help than I or anyone could’ve expected. The work they put in behind the scenes is a lot more than I originally gave them credit for. I’d like to specifically thank Alex, Jane, Magnus and Laila for their help over the years.
Agent replied · 11 October 2026
Please glad we could assist :)
5/5
GoogleI have dealt with most agents in and around the Docklands area. Customer service is 2nd to none. During Covid 19 they have kept me updated and advised and worked with tenants and I could not ask anymore of them. 5 Star will take some beating
Agent replied · 11 October 2026
Thank you
5/5
GoogleFirst class service from a company I have learned to trust over many years.
Agent replied · 11 October 2026
Thank you Sir
5/5
GoogleHighly professional and responsive! I really appreciate their efficiency and clear communication.
Agent replied · 11 October 2026
Thank you
5/5
GoogleDocklands estates is the best estate service in the London Wapping,, SEE IT Say IT And they Short It,,,,,
5/5
GoogleI wouldn’t hesitate to recommend Dockland Estates. Their dedication to our satisfaction was evident in how they went out of their way to accommodate our viewing schedules and provided honest advice on property values. We never felt like new clients, but we have had an extensive relationship with them. If you’re searching for a great team to guide you through your home purchase and letting, look no further than Dockland Estates. Their professionalism and expertise make them a top choice for potential clients.”
5/5
GoogleI had a fantastic experience working with Docklands Estates Wapping . The team was professional, transparent, and always quick to respond to my questions. They guided me through the entire process and made buying my new home stress-free. Highly recommend them to anyone looking for a reliable real estate partner!"
Agent replied · 11 October 2026
Thank you so much :)
5/5
GoogleStaff at docklands are amazing people, great customer service and they go above and beyond in their duties. We have rented from them for over 5yrs now and never had any problems with the company. Highly recommend
5/5
GoogleAmazing staff, fantastic customer service. They go above and beyond in their duties as a company. We have rented our property from them for over 5yrs and have never had one single problem. Anything needed doing to the property there was always a quick response and problem dealt with ASAP. Great people
5/5
GoogleHave worked with this agency for many years. They have always done their best to help me and I highly recommend them. Particular shout out to Alex, who has always gone out of her way to help me and is a credit to the company! Tim
Agent replied · 11 October 2026
Thank you for the kind words. We take great pleasure in knowing we have helped and delivered a great service
5/5
GoogleDocklands Estates have provided me with great service and it was easy and stress free to move into my dream property.
Agent replied · 11 October 2026
Thank you for the kind words
5/5
Trustpilot5 star service
The staff at Docklands estates are amazing, they go above and beyond in their duties. We have rented our property from them for over five yrs now and couldn't be happier with their service. Quick responses to emails and anything ever needs doing they sort it out straight away. Would recommend this company 100%
5/5
GoogleConsidering how hard it is to find good houses and agents in London, docklands estates was superb. Magnus was not only really professional but also helpful, and reliable. We moved within 2 days of finding the house. Calls were answered almost instantly. Everything was well kept and in order and as advertised. I’m happy to answer in person incase someone wants to connect but I would give full marks in general.
5/5
TrustpilotGreat experience overall, professional and reliable
Considering how hard it is to find good houses and agents in London, docklands estates was superb. Magnus was not only really professional but also helpful, and reliable. We moved within 2 days of finding the house. Calls were answered almost instantly. I’m happy to answer in person incase someone wants to connect but I would give full marks in general.
5/5
GoogleFriendly and reliable, as a landlord they have provided me with great tenants.
4/5
GoogleI had a good experience here, it was a clean and comfortable flat. Docklands estates were great and answered my queries and concerns in a timely manner.
5/5
YellProperty
If u looking for property for rent sale or buy contact the best agency docklands estate Wapping london
5/5
YellProperty moving
Dockland Estate provided support beyond just the transaction. When we were stressed about moving timelines, they connected us with reliable moving services and even checked post-move to ensure we were settled.””From the first meeting to the closing process, Dockland Estate was by our side, offering guidance and reassurance. They didn’t just see us as another transaction, but as potential clients they wanted to help. This level of dedication is rare in the real estate industry!””Dockland Estate wasn’t just our realtor, they became our trusted guide through the home-buying process. Their genuine care and dedication to our journey made an overwhelming process feel easy. We truly appreciate their agent’s customer service!”
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Docklands Estates
Which Docklands Estates office has the most reviews?
Tower Hamlets has the most, with 227 reviews rated 4.7 out of 5, followed by Barking and Dagenham with 4.
Where are the Docklands Estates offices?
The two Docklands Estates offices, by town:
- Barking and Dagenham: 425 Beacontree Avenue, Dagenham, RM8 3UH, Barking and Dagenham, RM8 3UH
- Tower Hamlets: Lion Court, 435 The Highway, London, E1W 3HT, Tower Hamlets, E1W 3HT
