2/5
GoogleIf there was a scoring guide that was less that poor i would have chosen that. As above the Trowbridge branch are untrustworthy, rude, patronising and out right lie to you. I was discriminated against when trying to buy a property because of my age (25) and was told that due to my age, i couldn't possibly afford the house, even after i presented them with my mortgage agreement and that they wanted to know where i had got my deposit from, which frankly is none of their business. I was told that because the other person offering on the house was a regular customer of theirs, they had to push their offer through because their job is to find the right buyer for their client and they know this person well...... um no surely it's to make the most money for your client?! They never call you back when promised, slander other competitors in the area and will never let you speak to the manager! They slipped up on their lies on many occasions which makes me question their integrity and wonder if they even put any of my offers in, in the first place, especially as i had to provide mortgage proof before i could even make an offer but then by my last offer they were adamant they hadn't received it- so surely i wasn't allowed to make an offer??!! No wonder the younger generation are finding it hard to get on the property ladder when we are up against agents like this!! I will say that i have previously visited the Corsham branch and they were totally different so maybe Mr Davies should reconsider the staff he has in the Trowbridge branch- except Julie- she was lovely. It's a shame that couldn't be said for the rest of them!
