5/5
GoogleRating only, no written review.
Agent replied
Dear Nicola Thank you so much for taking the time to leave us a five star review. It is very much appreciated. Kind regards, Justin Davies, Senior partner
Trusted Agent profile · Wiltshire
Davies and Davies estate agents in Trowbridge and Bradford on Avon
★★★★★
953 reviews across 2 offices and 2 platforms
Davies and Davies has two offices, in Trowbridge and Bradford on Avon (Wiltshire). Together they have 953 reviews on two platforms, rated 4.8 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Davies and Davies's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Davies and Davies, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Davies and Davies and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 2 Gold across two branches EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Trowbridge branchTrowbridge
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Bradford On Avon branchBradford on Avon
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Davies and Davies and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
British Property Awards by year, 2025 to 2024
2025 2 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Estate Agent in TrowbridgeTrowbridge
- GoldThe British Property Awards 2025: Regional Estate Agent, Southern (Wiltshire)Trowbridge
2024 2 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Estate Agent in TrowbridgeTrowbridge
- GoldThe British Property Awards 2024: Regional Estate Agent, Southern (Wiltshire)Trowbridge
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 946 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied
Dear Martyn Thank you so much for taking the time to leave us a 5 star review . It is very much appreciated and we have passed this on to the Lettings team. Kind regards, Justin Davies, Senior partner
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied
Dear Ashley Thank you for taking the time to leave a 5 star rating, for which we are most grateful. Kind regards, Justin Davies, Senior partner
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRude, liars, unreliable, untrustworthy and out right arrogant! Sam in the lettings office is incredibly rude aswell. After being in the property for just under a month, we are starting to notice how unprofessional this 'company' is not only are we still waiting on repairs promised before we moved in, lied to us about features of the property to hide things from us, lying on the inventory, rude when you phone the office, sending people round with out notifying us so they can just walk in whilst im still in bed having been on nights. STAY AWAY FROM THESE UNHELPFUL, LYING, RUDE jokes for estate agents!
5/5
GoogleAfter 10 years of successful letting, as landlords and as sellers, our experience with both departments at Davies and Davies has been excellent. They have been efficient and friendly - a pleasure to deal with.
1/5
GoogleFirst thing i would say is stay away unless you wanna go through alot of stress because they take forever to fix problems if at all... staff and management of the lettings team in Trowbridge are awful no understanding of customer service at all... even went as far as lieing about the way things were left after my tenancy ended. My thermostat was broken for over two months and i was told 'its not a priority and its summer months so you dont need it' far as im concerned im paying to live in a flat things should be in working order. Not to mention on arrival to rhe flat i was faced with 100 problems from day one.. with poor lighting to flat to fire alarms falling off the ceeling grease and dirt build up in the food cupboards and thats just to mention a few... after my tenancy ended i felt like i was speaking a different language to these people i finally rang the assistant manager as the manager is on holiday apparently.. and asked if i could have my landlords details to which she said id have to write in for that so i explained i will do that with immediate effect and if she could get back to me asap as she was sat in front if the computer, after some time i called back to chase the email and phone call i requested and she then said in a very sarcastic voice 'i got 21 days to reply to your email im busy' clearly trying to make my life harder because they know they are in the wrong and dont want me to expose them for what they are doing! To top it off they expecting me to pay £150 quid for cleaning that should have been done before i moved in but the fact i done it to high standard and they still wanting to charge me is completely insulting.. i cant actually good to say about them.
Agent replied
Thank you for taking the time to leave a review and we are disappointed that you were not happy with the service we have provided. As you and the landlord have been unable to come to an agreement regarding the deposit, it will now go to arbitration with the Deposit Protection Scheme. Davies & Davies
1/5
GoogleFirst off I would of selected no stars but can't, these are the worst 'letting agents' I have ever dealt with. They are rude and will not listen, they have no time for tenants, only for the landlords. Very incompetent and unprofessional, the maintenance side is a complete joke, when and if when they do complete the work it will be carried out to substandard level. Forget getting your deposit back, you will be charged for cleaning even if the property is clean, they picked up on dust inside radiators!!??? Please avoid at all costs or be very careful and record every mark etc or they will charge you for damage that was already there.
5/5
GoogleMy wife found Davis and Davis easy to deal with, very friendly, and honest, we would like to say a big thank you to you, Nik and Sandy
5/5
GoogleGreat estate agent
Agent replied
Dear Sean Thank you for taking the time to leave a review, I have passed your kind comments on to the Lettings team who were all most grateful for your kind words. Kind regards, Justin Davies, Senior partner
5/5
GoogleBrilliant team, very efficient
Agent replied
Dear Jack Thank you so much for taking the time to leave such a positive review . It is very much appreciated and your comments have been passed on to the Lettings team. Kind regards, Justin Davies, Senior partner
5/5
GoogleVery efficient and friendly....
Agent replied
Dear Nick Thank you so much for taking the time to leave such a positive review . It is very much appreciated and your comments have been passed on to the Lettings team. Kind regards, Justin Davies, Senior partner
5/5
GoogleGreat experience and excellent communication
Agent replied
Dear Madhouse MotoX Thank you so much for taking the time to leave such a positive review . It is very much appreciated and your comment has been passed on to the Lettings team. Kind regards, Justin Davies, Senior partner
5/5
GoogleThank you to all at Davies and Davies who helped me during my visit especially Catheryn who's knowledge in lettings was a cut above
Agent replied
Dear Ian Thank you for taking the time to leave a review, I have passed your kind comments on to Catheryn and the rest of the Lettings team who were all most grateful for your kind words. Kind regards, Justin Davies, Senior partner
1/5
GoogleAVOID at all cost worst experience in my life. When I moved in to start with and had an issue they sorted straight away but that soon changed the fridge packed and they was in no rush to sort it it was only when I threatened to withhold rent they sorted it. mould was building up in the bathroom it had taken them months to sort it reported it several times front door wouldn’t close and and seal properly several attempts at repair but just needed a new door but landlord apparently didn’t want to do it the place had never been decorated carpets was old and worn out the garden well if you all it a garden more like a bog pit it was nowhere worth the money they was charging for it at the time. The staff well what a shower s#%t in my honest opinion very rude blunt and couldn’t care about your situation. getting the deposit back may as well forget about that they take there as long as they want and try charging for cleaning even tho the property was in better shape then when I got it charge a percentage towards decoration even tho most of the wall was marked as heavily marked when I moved in and to top it all they can charge you for this and don’t even have to do any of it after the deduction what a absolute bunch of joker so be very weary before you decide to go through them
Agent replied
Thank you for taking the time to leave a review. We have no record of a tenant by this name, so please could you kindly contact our Lettings office so that we can discuss the issues you have raised. Kind regards, Davies & Davies
5/5
GoogleI have recieve a fantastic resvice. very helpfull with my case ,i would definitly recomend Dvis david to anyone i know
Agent replied
Thank you so much for taking the time to leave such a positive review. It is very much appreciated. In the meantime we hope you are settling in to your new home. Kind regards, Justin Davies, Senior partner
5/5
GoogleVery Professional and staff very helpful
Agent replied
Dear Mr Dowd Thank you so much for taking the time to leave such a positive review . It is very much appreciated and your comments have been passed on the Lettings team. Kind regards, Justin Davies, Senior partner
5/5
GoogleHaving dealt with Davies and Davies for many years and found all the staff to be very friendly, helpful and above all extremely business-like in all their dealings, would recommend the agency without hesitation
Agent replied
Thank you so much for taking the time to leave such a positive review. Your kind comments are very much appreciated. Kind regards, Justin Davies, Senior partner
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Davies and Davies
Which Davies and Davies office has the most reviews?
Trowbridge has the most, with 700 reviews rated 4.8 out of 5, followed by Bradford on Avon with 253.
Where are the Davies and Davies offices?
The two Davies and Davies offices, by town:
- Bradford on Avon: 29 Silver St, Bradford on Avon, Wiltshire, BA15 1JY
- Trowbridge: 15 Fore Street, Trowbridge, Wiltshire, BA14 8HA
Has Davies and Davies won any awards?
Yes. In The Trusted Agent 2026 awards, Trowbridge won Gold and Bradford on Avon won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 4 other industry awards since 2022.
