★★★★★ 5/5
GoogleWe had a few agents come out to us to do a valuation, Davies & Davies were by far the most professional and came prepared with knowledge and facts of our house. Nick gave us the information we needed to get started, he was patient with us as we hadn't sold a house before so had plenty of questions.
Steve navigated us through the sale who was excellent, always returned my emails and phone calls. Did all the chasing up (Solicitors were rubbish). Steve let me know straight away once there was news. I highly recommend Davies & Davies they couldn't do enough for us and ensured everything ran smoothly with the sale.
Natalie · 15 April 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Natalie
We very much appreciate you taking the time to leave a detailed and positive review for the Trowbridge team, so thank you! We have passed on your comments, and the team was delighted that you were so pleased with the service you received from them.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleThe manager of Davies and Davies, Isaac, was very professional and helpful when I visited late on Saturday to enquire about buying a house. Informative and efficient with a friendly approach.
HelenZanzibar · 15 April 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning, Helen
Thank you so much for your lovely review of the service provided to you recently by our branch manager, Isaac! We have passed on your kind comments, and Isaac was delighted that you were so pleased. In the meantime, we hope that you have been able to find the home of your dreams!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleThis is a kind of interim review of Davies & Davies, Bradford-on-Avon.
D&D undertook to sell our property achieving that in very quick time. No-one could have foreseen that our buyers, without explanation, would pull out and now our house is back on the market still with D&D. The plan is to write a comprehensive review of the "office" once our future sale completes.
Now, however, seems a good time to comment on one very difficult aspect of an estate agent's job.
I am writing this because we feel Mr Sam Long deserves a pat on the back, a few pints in the pub and a "Davies&Davies" Medal of Honour.
Really. It was no small thing for him to have to ring and tell us. He knew how invested we are in our future new home and how critical our sale is to that purchase. Anyway, Sam was calm, very polite and re-assuring about ways forward.
Obviously we didn't like his message but, really, he delivered it very well and should be commended for his professionalism and great attitude.
Sam is a great asset to a great, hard-working team and we are sure a replacement buyer is in the offing.
I'll review again once that's happened.😀
Nigel · 25 March 2022 · Davies and Davies Bradford on Avon
Agent replied
Good afternoon Nigel
Thank you for taking the time to leave such a comprehensive review and we have passed on your comments to Sam and the rest of the Bradford on Avon team. We can assure you that they will continue to work very hard to secure you another buyer and are always on hand to help with any questions or concerns you may have.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Rachel · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Rachel
Thank you so much for taking the time to leave us a 5 star rating. It is very much appreciated!
In the meantime, we hope you have settled nicely in to your lovely new home!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Emma · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Emma
Thank you so much for taking the time to post us a 5-star rating! As they say, every little helps and we have made sure that Sian is aware that you have given the service you have received 5 stars!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Gary · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Mr Plank
Thank you so much for taking the time to leave a rating for us, and we do apologise for what seems to a delay in replying to you! We very much appreciate you taking the time to leave a review and, in the meantime, we hope that we can secure an exchange of contracts on your sale very shortly.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery friendly and professional
Ady · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Mr Davies!
Thank you so much for taking the time to leave a review, it's very much appreciated. We have passed your comments on the team, who were most pleased!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleExtremely helpful and quick service. Very accommodating when moving to the area from afar
Christopher · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Christopher
Thank you so much for your 5 star review for the Lettings team. We have passed on your kind comments, and they were very happy that you were so pleased with the service they provided. In the meantime, we hope you are settling nicely in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery efficient service from viewing to moving. Any delays were due to 3rd party contributions.
Alison · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Alison
Apologies for the delay getting back to you regarding your lovely review of the services received from our lettings team. Your comments are very much appreciated and have been passed on, who were delighted! We hope that you are settling well in to your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery helpful and professional throughout our contact with Katherine, our move has been challenging but we have felt looked after and helped through the whole process, Thank you
Nick · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Mr Lovell
Thank you so much for your kind review and we have passed on your comments to Katherine, who was delighted that you were so pleased with the service she had provided! In the meantime, we hope that you are settling well in your lovely new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleThank you to Steve and Mike and all at Davies and Davies Trowbridge for your help during our house purchase. The service was excellent and all our queries were answered promptly. Thanks for your help!
Andrew · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Andrew
Thank you so much for your kind review of the service you received from the Trowbridge team. We have passed on your comments and they were delighted that you were so pleased with the service you received. In the meantime, we hope you have settled well in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery responsive management- Always provided the best service since I’m dealing with them for 13 years so far. Today Nick came over to valuate my property, given all the best advice, so professional- well done for all the fantastic services through years, appreciated!
A · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning!
Thank you for taking the time to leave such a positive review and your comments have been passed on to both the Lettings and Trowbridge Sales team! We always strive to deliver the best possible service and we are delighted that you are pleased with both aspects!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleDavies and Davies have been excellent throughout the process, they have gone above and beyond making the process as quick and as efficient as possible Kirsty was brilliant from the start!
Katrina · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Katrina
Thank you so much for your 5 star rating and positive review of the service you have received from the Lettings team, and Kirsty in particular. We have passed on your kind comments and she was delighted that you were so pleased with the service she had given. We hope that you are settling well in your new home.
Kindest regards, Davies & Davies
★★★★★ 2/5
GoogleI have contacted the lettings team (Kirsty) to view a property twice. First time I was told I would be put in the waiting list opening in around 2 weeks and that if I missed the phone call I might 'miss out'. I never got a call back.
After I have emailed them, they apologised saying they already had lot of people on the waiting list and the viewing list was full. Fair enough. So I saw another property online and contacted them promptly. I was told I would be put on the waiting list and that they could not guarantee a viewing until after a month, expired yesterday. Now the property has disappeared from the market and I have not heard anything back (again). I am unclear why they have such long waiting times for viewings (not indicated on rightmove.co.uk or their website), but it is quite stressful for people looking to rent. So overall I give 2 stars as I can not comment on how good they really are but my experience so far has been disappointing with the communication and updates. In the meantime I have found another place as, even if there were nice properties on Davies and Davies website, I did not want to contact them again to hear I would be put on the waiting list for a property opening in 2022!
Caterina · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good afternoon Caterina
Thank you for leaving a review on Google and we appreciate and understand your frustrations. We endeavour to get back to everyone, however due to the unprecedented level of enquiries for every property we market, it is regrettable that, despite our best intentions, sometimes it is not always possible to contact each and every applicant expressing interest in a property. We have taken your comments on board, and we would like to take this opportunity to wish you all the best in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleVery grateful to Charlotte and Vanessa for guiding me through my first home purchase. All my queries were resolved promptly and Charlotte was very helpful during viewings and allowed me to take my time.
Highly recommend!
Kristiina · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Kristiina
Thank you so much for taking the time to leave such a positive review of the New Homes department, and Charlotte in particular! Your lovely comments have been passed on and Charlotte was delighted that you were so pleased with the service provided.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleA very efficient service. Good quality brochure and bespoke video made of the property. Very helpful staff. I have used Davies and Davies a number of times now and will be going back to them again next time.
David · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning David
Thank you for your wonderful review of the service provided to you by the Trowbridge Sales team! Your kind comments are very much appreciated and we have passed them on to the team.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleNick, Steven and Katharine have all been incredibly easy to communicate with during the selling of my property. Everything has been done when they have said and everyone that I have dealt with have been professional, helpful and caring. Would highly recommend
Ellie · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning Ellie
Thank you so much for taking the time to leave such a positive review of the Trowbridge team. We have passed on your comments, and they were delighted. In the meantime, fingers crossed we can help you find the home of your dreams!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleNick, Mike and the whole team have been amazing.very professional,friendly,and aim to give you an excellent service.I have dealt with other estate agents but Davies and Davies are the best. Would highly recommend them to anyone .Thankyou for making us feel at ease and welcoming at a very stressful time , Brilliant service .
Andrew · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good afternoon!
Thank you so much for your wonderful review of the service provided to you by Nick and the Trowbridge team. We have made sure your comments have been passed on and they were delighted that you were so pleased with their efforts.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleAfter years of searching for our 'forever' home and several failed attempts, we finally moved into our new house in late February 2022. The team at Davies and Davies were friendly and personable throughout. Any updates on progress were quickly shared with us and we found the entire sell/purchase simple and stress free.
Peter · 11 March 2022 · Davies and Davies Trowbridge
Agent replied
Good morning, Mr George
Thank you so much for taking the time to leave such a positive review, and we have passed on your comments to the team. We are delighted that we were able to help you find your forever home, and we hope that you are settling in well.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleRating only, no written review.
Katy · 11 March 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning Katy
Thank you for taking the time to leave us a 5 star rating, which is very much appreciated!
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleSam in sales has been an absolute pleasure to deal with. Thank you very much Sam.
Nicolette · 11 March 2022 · Davies and Davies Bradford on Avon
Agent replied
Good afternoon Nicolette & David
Thank you so much for your lovely review of the service provided to you by Sam in our sales office. We have passed on your comment and he was delighted that you are happy with the service you have received from him.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleSorry for the late review guys but thank you so much for everything you did to support the sale of my flat! You really did a fantastic job through thick and thin. I would recommend you to anyone!
Laura · 11 March 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning Laura
Thank you so much for taking the time to leave such a positive review, it was well worth the wait! We hope that you have settled nicely and that all is going well.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleI recently use this agency to acquire a house. The owner wanted the whole process completed in 6weeks . The staff in this agency enable the whole process to be completed to everyone satisfaction. I cannot recommend this agency more highly. Professional , efficient, ethical and polite staff nothing was to much for them and I would use them again.
S · 11 March 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning!
Thank you so much for your very positive review of the Bradford on Avon team. We have passed on your comments and they were delighted that you were so pleased with the service they work very hard to provide. We hope that you will be very happy in your new home.
Kindest regards, Davies & Davies
★★★★★ 5/5
GoogleI recently completed on the purchase of a property sold by Davies and Davies. I would recommend them on the basis of my experience. Arnie was excellent, particularly his communication.
MATTHEW · 11 March 2022 · Davies and Davies Bradford on Avon
Agent replied
Good morning Mr Richards
Thank you so much for positive review of the service you have received from our Bradford on Avon office and your comments have been passed to the team. In the meantime we all hope you are settling well in your new home.
Kindest regards, Davies & Davies
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
