Trusted Agent profile
★★★★★
1,682 reviews across 2 offices and 2 platforms
Dandara Eastern has two offices, in Braintree and Elsenham. Together they have 1,682 reviews on two platforms, rated 4.8 out of 5 overall.
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Dandara Eastern's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThe best sales person we have ever met!
We have bought two properties from Dandara through Katrina de Jesus. Katrina is so professional, knowledgable and not pushy like most sales persons. We would only ever recommend Katrina to friends who were purchasing from Dandara and we would only ever contact Katrina direct if we were to purchase from Dandara again, she is simply the best!
She will be delighted with this review, thank you!
5/5
TrustpilotHazelwood - Alanna
My partner and I moved into our new Dandara home at Hazelwood in May and absolutely love it, we are so happy with everything including the home and the development! Alanna went above and beyond to help us throughout the process of viewing and buying and has gone out of her way to help us and chat to us since we moved in! We would have no problems recommending Dandara and a home at Hazelwood to anyone!
Thank you so much for your positive feedback about the development and Alanna, she'll be delighted!
5/5
TrustpilotHazelwood - Alanna
My partner and I moved into our stunning new home at Dandara's Hazelwood development in May. Alanna made the whole process very straightforward and is a credit to Dandara and what the company stand for. The quality of build is exceptional and we are really happy we chose Dandara.
Thank you so much for your positive feedback about the development and Alanna, she'll be delighted!
5/5
TrustpilotDandara, Grandhome
Wonderful sales and after sales service. House was great in quality upon completion. Highly recommended developer.
Thank you for your great review, we’re delighted you’re happy with your new Dandara home
5/5
TrustpilotExcellent developer.
Excellent developer.My wife and I are so delighted with our new home, great value for money in a great location of Hazelwood.Alanna is an absolute star and helped us with all process nothing was a problem for her well done 👍
Thank you so much for your positive feedback about your new home, the development and Alanna, she'll be delighted!
5/5
TrustpilotTop class developer.
My wife and I are so happy with our home, great value for money in great location of Grandhome and amazing customer service with any problems we had.Susan is an absolute star and helped us with all process.
Thank you so much for your positive feedback about the development and Susan, she'll be delighted!
5/5
TrustpilotVery good service from Alana at Hazelwood
Very good service from Alana, she is the best Dandara advisor in Scotland
Thank you so much for your positive feedback about the development and Alanna, she'll be delighted!
5/5
TrustpilotGreat service from Alanna at Hazelwood
Great service from Alanna, always very helpful, responding to my emails and queries quickly and promptly, helping with some aftersales issues as well. We absolutely love our new house, and whole area and can recommend Dandara to everyone!
Thank you so much for your positive feedback about the development and Alanna, she'll be delighted!
5/5
TrustpilotDandara, Hazelwood
After my two children moved out and bought their own houses (one of them bought a Dandara house at the Hazelwood development), I decided the time was right for me to downsize and move too. I met Alanna, discussed what I was able to afford and my preferences for what I wanted in a house, and she advised me of my options. Alanna was there every step of the way throughout me selling my house, to moving into my new Dandara house. I could not be happier, and know it was the right move for me. 😁
How wonderful to have two buyers from the same family! Thank you so much for your review, we're so pleased that you're happy with your new home and the care and service you received from Alanna.
5/5
TrustpilotHazelwood Aberdeen - Impressed!
After deciding on beautiful Hazelwood for our next home, we contacted the sales team and met with Alanna. From the start and throughout the process, we were thoroughly impressed with the property and the salespeople. Alanna was our main contact, and she was always helpful, knowledgeable & responsive - emails and phone calls were answered promptly and nothing was too much trouble. Any hitches were dealt with speedily and professionally, and always in a positive and friendly manner. Very impressed with the whole process.
Thank you so much for your positive feedback about your home and Alanna, she'll be delighted!
5/5
TrustpilotThe Sycamores, Bearsted
Becky, Nadia and Amy in the Sales Office at the Sycamores have been absolutely fantastic regarding the purchase of my New Dandara property. Nothing was too much trouble and they are always happy to answer my random questions! Nicolae the Site Manager has been amazing at helping me with any issues post completion. The Sycamores is a beautiful place to live.
Thank you for your review Ben, it's great to hear how happy you are with you new Dandara home and how helpful the team on site have been.
5/5
TrustpilotFirst class
I very rarely leave reviews but having visited Dandara's New River View sales and marketing suit last week I was blown away with the service I received. The sales staff were SO helpful and I was so impressed by the marketing material, and the sales and marketing suite itself. It's so refreshing to see something different in new builds.
Thank you for your kind review Amy, the team will be so pleased to hear you were impressed with the service and apartments on offer. We're proud of our marketing suites too, glad you liked it!
5/5
TrustpilotKeepers Chase
Amazing house!! Built beautifully with very few snagging issues. The team are brilliant and kept us up to date all the way. Very supportive and kind. Although we had a few delays, they gave us plenty of notice and helped us sort out any issues. We love Olivia and Adrian, couldn’t have done this without them! They certainly need a pay rise!
Thank you for your great review, we’re delighted you’re happy with your new Dandara home. Olivia and Adrian will be thrilled with your feedback.
1/5
TrustpilotI have been trying to get hold of the…
I have been trying to get hold of the company for months just to ask a simple question about my property and have had no response. It’s extremely frustrating and if I had a choice I would not have gone with these developers. Avoid at all cost if customer service is important for you.
We are so sorry you've been struggling to get hold of us, it's certainly not up to the standards we aim to uphold. Do let us know if there is anything further we can do.
5/5
TrustpilotThe best decision we ever made!
Having owned our family home for 30 years, we decided to take early retirement and buy a new Dandara home in Potton. We bought our plot off plan, and Jade and Belinda offered support and information throughout - as at the time there was nothing to see for our purchase! We were able to choose the plot that we wanted, Jade gave us regular updates, and even sent photos as the house grew on site.The handing over process went very smoothly, with George and Scott there within minutes to lend a helping hand where needed. Nothing has been too much trouble, we have felt looked after and very much at home in this lovely, well designed quality home. Living on a building site as it develops, all of the workmen without exception, have been courteous and helpful. It has been a very good experience. George you are Mr Dandara! We hope that Dandara is aware of what an excellent team they have working here at Copsewood
Thank you for your great review, we’re delighted you’re happy with your new Dandara home. The site team will be so pleased with your comments.
5/5
TrustpilotCopsewood, Potton
Copsewood, PottonAs first time buyers we were nervous, and unsure of what to expect, hearing horror stories from other new build developments- that all changed because of the team at Copsewood!Jade and the sales team were fantastic from the start, informative, helpful & caring- always easy to get in touch with & quick responses, the whole transition was smooth and we trusted them.The site team only proved this to be further true, Scott & George have listened, supported, got jobs done quickly and efficiently, the house is such a high standard & these touches just make everywhere feel beautiful & right! We can't thank them enough for making our new house become our home so quickly. The team work observed over the build so far, all the people working on site, Scott & George, it has been second to none- no question is too small & if they can help they will! Thank you all! The Wrightons (AKA plot 55).
Buying a home can be stressful and even a little daunting for first time buyers so we're delighted to hear the team put your minds at rest and that you love living at Copsewood.
5/5
TrustpilotCopsewood
Copsewood - PottonI recently bought a beautiful New Build property in the above location. The house has been not only been built to a VERY high standard (I have high standards!), but the whole process was made so smooth and simple. I am a single parent and the help and advice from Jade in the Sales team was beyond beneficial. She kept me informed throughout and organise a beautiful moving in hamper on day of completion. She was also on hand to answer the weird and wonderful questions I had throughout the process without hesitation. She made the process run smoothly assisting with the chain to ensure a smooth completion.George and Scott on site have been marvellous. Not only are they just generally nice gents, they cannot do enough to make sure that myself and the kids are settled and checking in to ensure everything is OK. Anyone who moves here is lucky to have them both on site. I love living here and that is down to the warm welcome that Jade, George and Scott have given us.
We are delighted that we met your high standards, it's important to us that our customers are happy in their new home. Many thanks for your kind and positive review.
5/5
TrustpilotWinchmore Hill
We have had a great experience with Bobby, and also Sarah and Chad. Bobby was our initial contact and was really helpful and accommodating to introduce us to the development, always on hand to answer questions and helping us with any queries. Further down the line Sarah and Chad continued our experience. Always keeping in touch and providing us with everything we needed whilst exchanging contracts. They have always been more than happy to accommodate any of our requests such as getting us on site, even getting the site manager to walk us through and show us various different places within the building. We’re looking forward to completing and have had excellent service up to his point.
5/5
TrustpilotI have recently bought my 5th Dandara…
I have recently bought my 5th Dandara house, having bought my first aged 21. The most recent house is located at Potton and from the beginning to post completion the experience has been amazing; they just keep getting better and better as a company and even my first house was a great experience all those (25+) years ago!. In terms of the purchase Jade and Belinda were beyond kind, understanding and wonderfully helpful in all aspect of the purchase not helped of course by covid and a move from the Isle of Man. On completion and post Scott and George are the kindest and most lovely people you could wish to have close by when completing a move on your own. George has gone over and above to help me get all snags sorted and between him and the team he has made sure that everything has been stress free and easy to navigate. I can honestly say that Jade, Belinda, Scott and most importantly George make the Dandara brand as great as it is and I would have no hesitation in recommending anyone to purchase one of their properties. Thank you to all and most importantly thank you for all that you have done during what has been a very difficult period.
1/5
TrustpilotShockingly awful workmanship
My elderly disabled parents bought a Dandara home 4 years ago in Cheshunt in hope of hassle free easy living at their time in life. They couldn’t be more wrong. They have had non stop problems from a faulty boiler, several leaks, faulty flushing systems on all 3 toilets, dripping taps, major leak due to more faulty plumbing causing a slow leak over time rotting away pipes and coming through their living room ceiling. Flooding in their garden then having to install french drains to overcome this major problem too just to name a few. When contacting Dandara they made excuses and were not interested in helping them at all even though my parents have paid for all these issues themselves to get them resolved before further damage was caused. I would not recommend or use them EVER as clearly once they have your money they are not interested at all! Having spoken to several residents through the residents group chat it is clear these problems are throughout several of the properties here.
5/5
TrustpilotThe perfect property journey-Dandara Winchmore Hill
Wonderful Team at Dandara- Sarah, Chad, Bobby have been absolutely brillant with assisting us on our first property at New River View, Winchmore Hill. From the very day one, Sarah (our Sales Consultant) has ensured that all necessary information was provided to us so that we could proceed with making an informed decision on our property and follow the right process. The Team has been absolutely amazing, professional and especially very prompt at always providing us with updates as to where we reached RE each step of the process. I will definitely recommend Dandara to everyone and cannot help but thank this wonderful Team for their constant support, assistance, help and showing us how great this property journey has been and will continue to be. We have exchanged contracts in less than 2 months from having come to see the showroom & buying off-plan. Less than 2 months from that time- here we are: mortgage approved & contracts exchanged! We are super exciting to moving into our new home in Winchmore Hill due November 2021.
1/5
TrustpilotThe cardinals - Cheshunt
I purchased this 3 bed semi-detached property from the original owners 3 months ago. I have never seen poor workmanship, finishing and so many corners cut to save money. There are to many examples to list here, but one example is the boiler. I had an ideal engineer out to service it and he found parts that were not fitted properly and fitting lying loose in the bottom of the unit. They also didn't fit a filter to prevent gunk build-up in the radiators. Everywhere you look there is something that hasn't been done properly or with care. Do not purchase a home from this developer (not builders), they have no interest in customer satisfaction or quality.
1/5
TrustpilotDandara builds unsafe buildings but doesn't take responsibility.
Dandara, Moor End Lodge, Hemel Hempstead.I own a flat in Moor End Lodge. It has recently failed it's EWS1 inspection. The cladding is flammable, fire stopping is missing, fire breaks have not been installed within the facade and the balcony decking is both inflammable and not fire treated.Dandara are not taking responsibility and I for one am facing a circa £40,000 contribution to remedial works. Not to mention the fear and effect on my mental health living in an unsafe building.Be warned: do not buy a flat from this company unless a survey by a reputable firm gives it a clean bill of health.
5/5
TrustpilotDandara, Ashgrove
We have recently moved into our fabulous new home and are delighted with it. The fittings and workmanship is excellent.We would like to thank Emma Waddle who was very helpful, cheery and was always there to answer any of our questions. It is the first time we have bought a new house and Emma was great at replying to us promptly. She is a credit to Dandara. The site manager and staff have also been brilliant.
Thank you Laura and Tam! We're delighted to hear you love your new home and we'll be sure to pass your kind comments onto Emma and the site team.
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Braintree has the most, with 1,635 reviews rated 4.8 out of 5, followed by Elsenham with 227.
