Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotApartment at Hazlewood, Aberdeen
My wife and I moved into our new apartment at Hazlewood in April, the whole process went very smoothly.Alanna was very helpful, she explained everything about the fixtures and fittings at the handover stage, and came back several times when we needed clarification/information about some of the workings of the controls etc that We had forgotten about.Alanna presented us with a Dandara welcome pack, which had lots of nice things ie sweets, bottle of red wine and so on, she also gave us the Dandara information pack which contained useful information about the various items in the apartment.We have had customer services several times to fix various minor issues, they have been very good at responding to our requests, thumbs up to Alison, Mihai and Daniel of Dandara customer services.The apartment has been built to a high specification, and is situated in a lovely area of Aberdeen.We have had visits from friends and family, who have all responded well when seeing the apartment for the first time.Alanna has been a pleasure to deal with, and we are happy with the service received.
Derrick · 10 August 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your review and your kind words. We’re delighted to hear you’ve had such a positive experience with us and that you love your new home. Do let us know what we could have done differently to get a 5 star rating!
★★★★★ 5/5
TrustpilotExcellent service
A very smooth process from start to finish. The front office sales team are very helpful (Jo and Dale) and kept us informed of the progress through out the build.We are impressed with the quality of the build, which was completed on time. Any snagging issues we have had so far have been dealt with swiftly. These have all been minor issues.
Janice · 31 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Jo and Dale will be thrilled with your comments! Wishing you all the best with your new Dandara home.
★★★★★ 5/5
TrustpilotA seamless process
From finding a property we liked to signing the lease was seamless and done within less than 2 weeks. Brendan kept us up to date with his communication at all times.
Claire · 28 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your great review, Brendan will be thrilled with your feedback.
★★★★★ 5/5
TrustpilotGreat service!
Really enjoyed my visit to the oaks in sharnbrook! I spoke to Yasmine and Paul who were incredibly helpful and very knowledgeable about the site and all the different houses/options available.Really impressed by dandara.
Camilla · 27 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
What great feedback; thank you! Yasmine and Paul will be delighted with your comments.
★★★★★ 5/5
TrustpilotExcellent Service So Far
Alison from the development at Shawfair, Edinburgh, has been fantastic. Her really down to earth and calm approach, made the decision to reserve our first property so much more straightforward.
Declan · 26 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for leaving such a wonderful review about Alison, we're so pleased she made your experience a special one. Wishing you all the best with your new Dandara home.
★★★★★ 5/5
TrustpilotDandara The Oaks Sharnbrook
Moved into a property at The Oaks development almost a month ago. I have to say everybody involved from the sales team, site managers, painters, plumbers etc have been nothing but helpful and professional. Special mention to Yasmine and Paul who kept us updated throughout the build with pictures and emails, and always found time to answer any queries. Very impressed with build quality and finish, and even now after four weeks the site manager checks to ensure all is ok. As one of the first to move into the development, therefore still building work in progress, I’m impressed with the way the site is managed to cause the least noise and disruption to residents.Well done to Dandara The Oaks team! Highly recommended.
Matt · 23 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Yasmine and Paul will be thrilled with your comments! Wishing you all the best with your new Dandara home.
★★★★★ 4/5
TrustpilotWonderful Team
I’ve been leaving in 2 properties managed by the Dandara Team. They’re friendly, professional and helpful. The small issue in my opinion would be that Dandara have more control on the property management company in charge of the maintenance and repairs which can be frustrated at some point.
Arthur · 21 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for taking the time to leave a review, we're pleased you've had a positive experience and we will take onboard your feedback.
★★★★★ 5/5
TrustpilotHighly Recommend
Exceptional service from the team when I relocated from Ireland last year. Brendan really went the extra mile sending me videos of potential properties and helping me choose a suitable location when I was unfamiliar with Jersey. I would highly recommend Dandara and I have already happily renewed my lease.
Alexis · 20 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for taking the time to leave such a brilliant review. That's great to hear, we're delighted you're so happy with our service and the team. Brendan will be thrilled with your comments!
★★★★★ 5/5
TrustpilotHelpful and Committed
Brendan helped us to secure a property after many viewings, due to the quickness in the property market, and ensured that we got a place when we desperately needed it and are very grateful. He was very professional and attentive in all interactions. We would happily recommend Dandara and use them again in the future.
Elliott · 20 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your kind comments about Brendan, he will be delighted with your feedback. We're glad you've had such a positive experience.
★★★★★ 5/5
TrustpilotVery professional
Dandara lettings have dealt with the letting of a property for me over the past few years in a very professional manner. They have taken care to select suitable tenants for me, and have always ensured that any issues on both sides have been dealt with quickly and efficiently.
Tracy · 19 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for taking the time to leave such a brilliant review, that's great to hear.
★★★★★ 5/5
TrustpilotCarmela McFarlane excellent service
Carmela McFarlane is an outstanding sales consultant currently based at Foxhall Gait, Kirkliston.Her warm professional manner has supported us throughout our home buying experience with Dandara.Further she provides consistent timely reassuring communication.Nothing is too much trouble for her.!!!
Sue · 17 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for leaving such a wonderful review about Carmela, we're so pleased she made your experience a special one. Wishing you all the best with your new Dandara home.
★★★★★ 5/5
TrustpilotGreat service from Dandara Residential Rentals
For the past 4 years I have found Dandara Residential Rentals personnel to be very helpful, efficient and professional. Whether it be answering a query, producing invoices, dealing with service agreements and/or finding new tenants. The highest praise I can give is that I have confidence in their services and trust that I can let them ‘get on with the job’ without worrying.
SC · 15 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
What great feedback; thank you! We're glad to hear you've had such a positive experience.
★★★★★ 5/5
TrustpilotI moved into a Castle Quay rental…
I moved into a Castle Quay rental apartment in June. Very happy with responsiveness of Dandara and their desire to see that every last small snag they had identified was attended to.
Alex · 14 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your great review, the team will be thrilled with your feedback. Best of luck with your new home.
★★★★★ 5/5
TrustpilotThis team is very responsive
This team is very responsive! All inquiries are responded immediately, arranges necessary repairs/maintenance, and other requests.Very very reliable?
Adrian · 13 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your kind review! We're glad to hear you've had such a positive experience.
★★★★★ 5/5
TrustpilotGreat customer service and quality homes
We've just moved into our home in St Michael's Park in Stewkley and have had a really positive experience with Dandara from start to finish, particularly the local staff working at the site. Belinda and Kelly have gone above and beyond to help answer any questions and support us through the process of our first new build purchase. This brilliant (ongoing) customer service, plus the top quality of the builds and finishes, is what sets Dandara apart from other developers and we're so happy that we went with them.
Laura · 11 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
What great feedback; thank you! Belinda and Kelly will be delighted with your comments. We're glad to hear you've had such a positive experience. We wish you all the best in your new Dandara home.
★★★★★ 5/5
TrustpilotHappy with the serviced
Service is always efficient and courteous and all issues dealt with speedily. I am always kept well informed with good communication of problems and services to resolve them, and services are well costed and prompt. I am very happy with the service and would not hesitate to recommend.
Jane · 5 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for taking the time to leave a great review! That's great to hear, we're delighted you're so happy with our service.
★★★★★ 5/5
TrustpilotAs a tenant I cannot fault Dandara…
As a tenant I cannot fault Dandara lettings Always helpful and respond quickly to any queries and issues Great service
Neil · 5 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
That's great to hear! Many thanks for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat work
The team guides you through the entire process with thorough explanations of all the features of the flat, building, garage. The pack is extremely helpful as well. Couldn’t have had a better experience, by far this was the easiest move I’ve gone through, mostly due to the support.
ANTONIOpimentel · 5 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your kind review! We're glad to hear you've had such a positive experience.
★★★★★ 5/5
TrustpilotAs a property owner I have used Dandara…
As a property owner I have used Dandara as letting agents for over 10 years and have always found them very helpful, professional and efficient. I would definitely recommend them.
Consumer · 5 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for taking the time to leave such a brilliant review, that's great to hear.
★★★★★ 5/5
TrustpilotFull confidence...
Any issues that have arisen have always been managed in a professional and timeous manner by Brendan and team. As a result we have full confidence in them and retain their services as letting agents.
Mrs · 4 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you so much for your kind comments about Brendan and the team. We're glad you've had such a positive experience.
★★★★★ 5/5
TrustpilotSupportive and helpful team!
Having had a challenging situation with selling original property in order to buy with Dandara - I honestly can say Kelly and her team have been incredible and patient. It is horribly stressful and they have helped so much with so many things. Still have people on site who are accommodating and really helpful as I don't know anything about new builds. If I could give more than 5 stars I really would!!
Lisa · 4 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for leaving such a wonderful review about Kelly and the team, we're so pleased they made your experience a special one. Wishing you all the best with your new Dandara home.
★★★★★ 5/5
TrustpilotFantastic!
We have had a great experience buying our new home from Dandara. After hearing lots of horror stories from friends and family about buying new builds, we had our reservations. However, Dandara have smashed our expectations. The team are helpful, kind and friendly and have kept in contact with us every step of the way. The builders we have met so far have been courteous and helpful. We have found limited snags so far (we have only been in a week) and the builders are all over them. Nothing we ask is too much trouble. I highly recommend Dandara!
Jessica · 4 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
That's great to hear, thank you so much for taking the time to leave a brilliant review. Wishing you all the best with your new Dandara home.
★★★★★ 5/5
TrustpilotSt Michaels Park
Throughout the whole process, Dandara have been very professional and effective. Whenever we've asked for specific timings or replies it gets done immediately. A fantastic experience from viewing the house to completion.
Tom · 4 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
Thank you for taking the time to leave a review, we're delighted to hear you had such a good experience with the team. Wishing you all the best with your new Dandara home.
★★★★★ 1/5
TrustpilotWorst developer ever
Bearsted (The Sycamores development)We bought a detached house from Dandara a month ago. Shortly after the house was handed over to us, it has become our worst nightmare. The house was uncompleted with roof tiles, bricks, mastic and pipes missing in various places. There are more than 120 snag issues according to the building survey we paid to be carried out by an independent surveyor. Customer care does not exist and the whole process of getting any issue fixed by Dandara has been utterly exhausting. If you can live with any of the following experiences, sure Dandara is probably your best choice. Otherwise, there is no way that we would buy or recommend anyone to buy a property from Dandara. (1) property may be delivered unfinished(2) poor workmanship (external and internal decoration)(3) after completion, you personally have to constantly talk to Dandara to get any sense of when any issue is to be fixed(4) when you are promised someone will come to fix an issue, do note that more than likely it is an empty promise and you will be waiting hopelessly for days/weeks and likely months(5) when someone does eventually turn up to fix an issue, do note that likely the person has not been briefly by Dandara so he or she may not have the right tool for the job(6) you have to know so much more about house building and what each tradesman does and you will need to tell Dandara what sort of contractor you need to fix your problems, not Dandara(7) eventually you are excited to see that someone finally turns up to fix one issue, be aware that some areas needed fixing may be forgotten again and you will need to go through the exhausting process from (4) to (5) again in days/weeks/months to book another visit.If anyone is thinking of buying from Dandara and would like to discuss with us what we went through and are still experiencing with this developer, please feel free to leave a message and we can talk.
Joe · 4 July 2022 · Dandara Eastern Braintree
Agent replied · 12 June 2024
We’re sorry to hear you aren’t happy with the customer service you have received. We have made the customer care team aware of your review and we will take onboard your feedback.
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