Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotImpressive customer care.
We bought our house nearly two years ago and we have been impressed with our customer service at every step. We recently found a damp patch on our kitchen wall and within an hour, Dave Simpson, the Customer Care Inspector, arrived to assess the problem. He was very thorough in identifying the problem (a slow leak) and a plumber was booked for a couple of days later. I cannot fault Dandara customer care. They are a friendly and helpful team.
Pascale · 22 September 2026 · Dandara Eastern Elsenham
Agent replied · 10 June 2024
It's wonderful to hear that you've consistently been impressed with the support you've received. We're glad our team could quickly and effectively address the problem. Thank you for your kind words!
★★★★★ 5/5
TrustpilotPopped into The Acres today and had a…
Popped into The Acres today and had a really nice experience. Jon and Victoria were both friendly, welcoming, and easy to talk to.
Jolyon · 21 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear you had such a nice experience and found our team friendly, welcoming, and easy to talk to. Thank you for your kind words!
★★★★★ 5/5
TrustpilotBoth Ladies on the desk very friendly…
Both Ladies on the desk very friendly and professional
Nigel · 21 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
Thank you for leaving a 5* review!
★★★★★ 5/5
TrustpilotManor Park visit experience
The staff at Dandara were very friendly and patient in answering all of our questions. Sean and Hannah made us feel very welcome and created a warm, pleasant atmosphere. They were both professional, helpful, and attentive throughout our visit.
Mandy · 20 September 2026 · Dandara Eastern Braintree
Agent replied · 28 December 2024
We are so pleased to hear about your positive experience. We appreciate your kind words and are glad you felt welcome and that the atmosphere was pleasant.
★★★★★ 5/5
TrustpilotChris at Meadow View has been great.
Chris at Meadow View has been great at showing properties (multiple times), explaining everything for us, answering our questions and making the process feel smooth.
AR · 20 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear about your positive experience and that our team member was so helpful in showing properties and answering all your questions. We appreciate your kind words!
★★★★★ 5/5
TrustpilotVery Professional
We met our representative to show us around Manor Park. The experience to this point was very positive from all members of the team that we’ve dealt with, questions where answered clearly and in depth which has lead us to having a very positive experience and we are looking forward to future dealings with the team at Dandara.
Paula · 19 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear about your positive experience with our team and your visit to Manor Park. We look forward to our future interactions with you.
★★★★★ 3/5
TrustpilotChoice of properties and location not…
Choice of properties and location not suitable for me.
611 · 18 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We’re sorry to hear that the properties and locations available weren’t suitable for your needs. We hope we may have something more suitable for you in the future.
★★★★★ 5/5
TrustpilotGreat customer service from Sean at Manor Park
Cannot recommend Sean enough at Manor Park. From start to finish he was absolutely amazing showing me around all of there gorgeous and amazing 5 star houses. I’m so happy with how the visit went. Communication has been spot on. All of my questions were answered, I have come away with so much to think about!
MISS · 18 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're delighted to hear you had such a positive experience during your visit. We're so pleased that our team provided excellent communication and answered all your questions.
★★★★★ 5/5
TrustpilotMassive shout-out to Hannah
Massive shout-out to Hannah with the Manor Park development! A great help!
Jack · 18 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so glad to hear about your positive experience with our team at the Manor Park development. We truly appreciate you sharing your feedback!
★★★★★ 5/5
TrustpilotVery helpful guidance provided
Very helpful guidance provided. Special thanks to Chris who was at Meadow View Sales at whitehouse MK.
Usman · 18 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear you received such helpful guidance from our team at Meadow View. Thank you for sharing your positive experience.
★★★★★ 5/5
TrustpilotThe Acres
visited The Acres and were very impressed.
Anthony · 17 September 2026 · Dandara Eastern Braintree
Agent replied · 24 August 2024
We're so pleased you had such a positive experience. We appreciate your kind words and are delighted to hear our team was so helpful and welcoming.
★★★★★ 5/5
TrustpilotAt Hazelwood
At Hazelwood, Liam and Andrea are so helpful and pleasant, go above and beyond.
Karen · 17 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience with us! We're delighted that you are happy with your new home and our aftercare. Thank you for taking the time to leave a wonderful review!
★★★★★ 5/5
TrustpilotNew homes in Hawkhurst
Went to look at some new houses in Hawkhurst on Saturday 12th September Didnt have appointment but Julie was happy to take us round 5 show homes. Julie was very helpful with great knowledge of the properties. Really nice site with good layout of homes
ALISON · 16 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're delighted to hear you had such a positive experience visiting the new homes and found our team member so helpful and knowledgeable. We appreciate your kind words about the site and layout.
★★★★★ 5/5
TrustpilotOur Fantastic New Home
We are delighted with our new home in Reayrt Mie, Ballasalla.
Al · 16 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We are so pleased to hear how delighted you are with your new home in Reayrt Mie, Ballasalla. It's wonderful to know that the finish and quality met your expectations and reflected what you saw in our show home. We are also glad that our sales team provided you with all the necessary information and support throughout the selection process, allowing you ample time to make decisions without feeling rushed. We pride ourselves on our polite and helpful staff, and we are happy that your interactions with our customer care team were positive and efficient. We appreciate your valuable feedback regarding access to properties nearing completion and will certainly take this into consideration as we continuously strive to improve our customer experience.
★★★★★ 5/5
TrustpilotMet with Alex Corrin
Met with Alex Corrin, amazing service and so helpful! Thank you Alex
Amy · 16 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear you had such a positive experience. Thank you for taking the time to leave a great review.
★★★★★ 5/5
TrustpilotHazelwood Viewing
Hello, just back from viewing house type Ash 2 & 3 at Hazelwood and wanted to feedback that the sales representative took lots of time with me, answered all my questions clearly, honestly and to the best of their ability which I appreciated, greatly.
Donna · 16 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience viewing our homes at Hazelwood. It's wonderful to know that our team was able to assist you thoroughly and honestly.
★★★★★ 5/5
TrustpilotWe were received warmly by Andrea and…
We were received warmly by Andrea and courteously taken to view the property of interest. Friendly and professional.
Bobson · 16 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear you had such a positive experience and found our team friendly and professional. Thank you for your kind words!
★★★★★ 5/5
TrustpilotVisited Buckmore green on the off…
Visited Buckmore green on the off chance, Tracy showed me around the show homes and gave me all the information I required at this moment
Debbie · 13 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear that your visit was informative and that you received all the details you needed. Thank you for your positive feedback!
★★★★★ 5/5
TrustpilotWe were dealt with in a friendly and…
We were dealt with in a friendly and professional manner.
Gary · 11 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so pleased to hear you found our team friendly and professional, and that all your questions were answered. Thank you for your kind words!
★★★★★ 5/5
TrustpilotHelpful staff
Popped into the Waterside show apartment today. I was very impressed by the help and advice provided by Helen to ensure that the purchase of my first home runs as smoothly as possible.
Wendy · 10 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're delighted to hear about your positive experience at the show apartment and that our team provided such helpful advice for your first home purchase. We appreciate you sharing your feedback.
★★★★★ 5/5
TrustpilotTaylor
Taylor, the young lady who showed us around very knowledgeable, very polite and explained everything about the property and the process going forward.
Paul · 10 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We are absolutely delighted to hear about your positive experience! It's wonderful to hear Taylor was so knowledgeable and helpful. Thank you for sharing your kind feedback.
★★★★★ 1/5
TrustpilotSimilar to pedro review below
Similar to pedro review below. They start of well then they just ignore you.
Richard · 9 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
Thank you for taking the time to leave your review. We’re sorry to hear about your experience and the concerns you’ve raised.
Please get in touch with us directly and let us know which Dandara development you live on. We can then ensure your concerns are passed to the appropriate Customer Care team so they can look into this and respond accordingly.
★★★★★ 1/5
TrustpilotI bought a house with Dandara in 2025…
I bought a house with Dandara in 2025 and before I wright this review I did though, reflect, give them several chances and after so many apologies from them this needs to be highlighted for future costumers of this company.
Pedro · 9 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
Thank you for taking the time to leave your review. We are sorry to hear of your concerns.
Our garages are constructed as single-skin structures and, as such, can be susceptible to some water ingress during periods of adverse weather. Our Customer Care team will be in touch with you directly to discuss your concerns further.
Please accept our apologies for any inconvenience caused.
★★★★★ 5/5
TrustpilotVery knowledgeable gentleman
Very knowledgeable gentleman. I cant remember his name but I was very impressed with his knowledge and selling skills
Laneydot · 7 September 2026 · Dandara Eastern Braintree
Agent replied · 23 September 2026
We're so glad to hear about your positive experience with our team member's knowledge and sales skills. We appreciate you sharing this feedback!
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