4/5
Dandara Jersey
Quick response to all enquiriesFriendlyThorough Good value Quick to deal with any issuesVery professional staff
Agent replied · 28 December 2024
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Trusted Agent profile
★★★★★
1,682 reviews across 2 offices and 2 platforms
Dandara Eastern has two offices, in Braintree and Elsenham. Together they have 1,682 reviews on two platforms, rated 4.8 out of 5 overall.
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Dandara Eastern's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Dandara Jersey
Quick response to all enquiriesFriendlyThorough Good value Quick to deal with any issuesVery professional staff
Thank you!
5/5
Great company and amazingly helpful…
Great company and amazingly helpful sales team at Saxon park
Thank you for your great feedback.
5/5
Excellent service
Very professional, friendly and efficient team. Truly happy with service received!
Thank you for your great feedback.
5/5
Dandara Saxon park
We went to the dandara Saxon park site in biddenham to look around the show homes and we were greeted by Jo and kelly. They were so helpful and talked us through everything we needed to know! They really are amazing and made the experience so nice for us.
Thank you for your great feedback. The team will be delighted with your comments.
5/5
Continued support
As I hadn't sold my house went with Dandara's moving made easy package. It was indeed easy. All the conveyancing was organised for me. I was fully supported by Jaqueline at the sales office at Eskbank. She was so helpful and provided information all along the process. Everything went like clockwork and the day I moved in Jacqueline and Stuart the site manager were there to meet me. They explained how everything works and would be there to support me settle in. Which they did and assured me if there were any problems they were there to help. Could not have asked for more. Very professional and helpful.
We're so pleased the team were able to make your move an easier one. Congratulations on your new Dandara home.
5/5
It’s always a great pleasure dealing …
It’s always a great pleasure dealing with Brendan McGill and the rest of the team. I can always expect a prompt and professional service and Brendan goes that extra mile to ensure everything is to my satisfaction. I would highly recommend Brendan and his team.
That's great to hear, thank you for leaving a review.
5/5
any queries answered quickly
Rating only, no written review.
Thank you
5/5
Reayrt Mie Ballasalla
We are overall very pleased so far with our new home. Any issues have being dealt with swiftly and it seems to us as if the Dandara team do genuinely care about their customers. Have to mention one lady (Helen) who has being with us every step of the way, from keeping us up to date on everything we needed to know and do and even had a very helpful input with our difficult decision on flooring, kitchen and tiles choices!!From our experience I really hope Dandara appreciate what a service she provides for the company any issue big or small she has assisted us in any way she could. Thank you for building us a quality home to a great standard. Keep up the good work!! Daniel & Gemma
Thank you for your kind and positive review about your new home and the service you've received. You're absolutely right about Helen and she's a hugely valued member of the team.
5/5
service was impeccable
service was impeccable. Joyce replied straight away to my query came to see me within a very short space of time and explained the process. Brilliant!Joyce and Serge are a credit to Dandara.
That's great to hear, thank you for leaving a review.
5/5
Very professional
Very professional , promptly with dealing with any issue arising good communication .
Thank you for leaving such a great review.
4/5
Dandara
I found the experience useful as this was my first time using an agency when renting. It has helped me to understand what to expect in the future.The constructive feedback I can give is highlighting that there may future tenants who will need patience from the agency to understand the process, and may need further explanation like I did. It can feel a little overwhelming for someone who is moving out independently for the first time, as they may not have any experience in this area.
Thank you for your feedback, we know the team have reached out to ensure they can help further and will take your comments on board going forward.
5/5
Exceptional customer service
Dandara have been excellent providing exceptional customer service at all times , nothing is too much trouble and they always respond efficiently to all requests , thank you especially to Terri , Liisa & Brendan for all you do , as a tenant , there is always a sense of security , if anything goes wrong or we need your help , you are always contactable , thank you
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
Understanding salesperson
Understanding salesperson, house not as well equipped as we needed e.g no fitted wardrobes or shower.
Thank you for your feedback.
5/5
Helpful
We had a very helpful experience with your sales team.Your team helpful and polite .A very good experience all round .
Thank you for leaving such a great review.
5/5
We are only at the very early stages of…
We are only at the very early stages of looking for a new home but Carol at the site office was so helpful and gave us lots of valuable information on going forward with our move.
Thank you for leaving such a great review, we're glad Carol was able to help.
5/5
Towerlands Park
We have just purchased a three bedroom detached house at the Towerlands Park development in Braintree and have been in for about 5 weeks.From the initial enquiries both Catherine and Jo from the sales team have been excellent, friendly approachable and always on hand to answer any queries or questions.We had a lot of problems on the way trying to sell two properties to fund our new home but the Dandara team stuck with us when one of the sales fell through and a subsequent mortgage was required.There has been some snagging issues as expected but nothing major.A special mention must go to Adrian the site manager and all his team who have dealt with any issues quickly efficiently and to a high standard.Adrian goes out of his way to help you and is no more than a phone call away he is a real credit to the company
We're delighted you're happy in your new Dandara home and that the team have supported you through your move.
5/5
What a beautiful site they have
What a beautiful site they have! I recently visited for a Halloween event and was overwhelmed with how friendly the sales team were and how lovely the site looked.
We're glad you love it! Thank you for your kind review.
5/5
Ashley and Jo were so helpful at…
Ashley and Jo were so helpful at Fontwell meadows it was really a breath of fresh air after having been to another site down the round.
Thank you, the team will be delighted with your comments. We hope to welcome you back soon.
5/5
Professional and Efficient Rental Apartment Management
Dandara have been great at managing my rental apartment in Jersey. I live abroad so it would not be possible for me to do this myself, but I 100% trust Dandara to stay on top of it and communicate with me and action anything that needs doing. Everyone we have had contact with has been polite and professional and I would recommend them to anyone who needs rental apartment management in Jersey.
Thank you so much for your kind review! We're glad to hear you've had such a positive experience with our Jersey lettings team.
5/5
Attention to detail and personal touch
Attention to detail and personal touch. Always fully kept informed of issues both current and upcoming. Team always on hand for face to face meetings or calls
Thank you, it's great to hear you've had such a positive experience.
5/5
Beautiful new Home
After contacting the sales office to enquire about a new property at Reayrt Mie Ballasalla, Sally from sales took us through the information packs and specifications. A viewing was arranged within a few days and after being shown around we had made our decision to purchase, the build standard and interior specifications were excellent. We moved in to the new home on the 1st of October 24 and we are settling in. The thermal efficiency and solar panel installation will help reduce the utility costs for us. From Sally in sales and Gabriel at the hand over of the new house. the process was straight forward and always very informative, nothing was too much trouble and this was the same from the staff on the site.
We're delighted you're happy in your new Dandara home and that the team have supported you through your move.
5/5
The Holly Bungalow, Ballasalla
Viewed this lovely 2 bed bungalow, we met Helen at the property who was very friendly and informative. She answered all our questions and provided us with brochures and leaflets to take home to enable us to do our research.
Thank you for your great review, we're delighted Helen was able to help.
1/5
DO YOURSELVES A FAVOUR AND AVOID BUYING…
DO YOURSELVES A FAVOUR AND AVOID BUYING ANYTHING FROM THESE PEOPLEBuying a Dandara house has been the WORST experience of my house-buying life- I have owned six properties before this one, one a new-build- and I have never, ever had mould in my property before. According to Dandara this is a 'normal part of the drying out process'- THEY SHOULD NOT BE ALLOWED TO SELL HOUSES IN THIS RANK CONDITION.My advice, AVOID buying a house from Dandara-I feel like I'm living in hell- can't sell it, unless I take at least a 10% loss plus more stamp duty and estate agents fees to pay. This was supposed to be a nice, easy downsize for me. I RUE THE DAY I EVER HEARD THE NAME DANDARA. I curse anyone involved with this company- HOW DO THEY KEEP GETTING AWAY WITH THESE SHODDY BUILDS? WHO'S GETTING THE BACKHANDERS? CORRUPT. HOW IS IT IN ANY WAY ACCEPTABLE TO LIVE WITH MOULD? I BET THE MANAGING DIRECTORS DON'T HAVE MOULD IN THEIR MANSIONS- THEY SHOULD HANG THEIR HEADS IN SHAME AT THE MOULD-RIDDLED BOXES THEY THROW TOGETHER.
5/5
Myself and family visited Abbots place…
Myself and family visited Abbots place and we were wowed with the excellent customer service from Rebecca. She is well knowledgeable,professional and very helpful. The houses are really beautiful and good quality. we hoped to have same at The Acres soon
Thank you for taking the time to leave such a great review, we're really pleased you're impressed with our homes.
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Braintree has the most, with 1,635 reviews rated 4.8 out of 5, followed by Elsenham with 227.