Trusted Agent profile

CPS Homes estate agents in Cardiff

4.1

★★★★★ Great

2,644 reviews across 2 offices and 3 platforms

CPS Homes has two offices, all in Cardiff. Together they have 2,644 reviews on three platforms, rated 4.1 out of 5 overall.

Google logo

4.1 / 5

1,424

Reviews on Google

All 2 offices

Yell logo

1.5 / 5

8

Reviews on Yell

All 2 offices

Trustpilot logo

1,212

Reviews on Trustpilot

Business-wide

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Our offices

CPS Homes's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,424 reviews on Google only. Show every review

5/5

Google

They have sweets in the office for while you wait! The agent that showed us round the houses was really friendly, honest and did not try to make us sign that day which some agencies do. The houses are really nice and so much better than what we are renting at the moment.

Charlotte · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

Hi Charliiy, renting a house is a big step, so it doesn't need any more pressure than it already comes with, which is why we encourage groups to take their time with their decision. Hope you're looking forward to moving in. Feel free to pop in for some more sweets when you're next passing!

5/5

Google

Excellent staffing, in particular Becky. Easy to talk to, knoweldgeable, helpful and friendly. Made what can be a stressful experience, rather enjoyable. Have recommended CPS homes to my course mates who are moving out of halls this year!

Ellie · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

Hi Ellie, thank you for your kind words - we're glad we were able to help and made things enjoyable. That's what it's all about :) And thank you for recommending us to your friends!

4/5

Google

I have just signed up for a house with CPS today. Whilst looking for houses I found it very useful in that they were easy to talk to and were always free to pop in and chat too. They kept us well informed about possibly viewings of houses we liked and were flexible with arranging our viewings. All the houses we saw with them were of good quality and now we can't wait to move into our new home in july xx

Laura · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

Hi Laura, thank you for positive feedback. A lot of our staff were once Cardiff students themselves, so we always ask them to draw on their own experiences of renting houses and use that to deliver a knowledgeable service to current students. We're glad to hear it's working :)

5/5

Google

We had just booked an appointment to see two properties for our second year of university.While viewing the first house, and hearing our comments, our guide suggested another house they had to let. This ended up being the house we took. Amazing help, described in such a way which was not daunting to first time letters like ourselves. Plus, big jars of jellybeans to munch from! Overall, great experience and would recommend to any first time letters; as they are amazing help

Maebh · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

That's great to hear, Maebh. We always do our best to understand each and every group's requirements. Once we do, we're confident that we'll always have at least one property to suit. Feel free to come back for more sweets!

4/5

Google

The booking process was very easy as was the whole process of taking the house off the market. All questions were answered and landlord was very accommodating and agreed to renovations of the house before moved in and this was mediated by CPS. Very friendly agent and seems to be more of human touch compared to other agencies in the area. Pleased so far with overall service :)

04SinghR · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

It's great to hear that we found you a house you like. Agreeing renovations and improvements is what we're here for. You ask us and we'll ask the landlord, then hopefully we can come to an arrangement that everybody's happy with!

4/5

Google

We've recently just moved flat using CPS homes. The customer service staff were all very helpful and very knowledgeable about the flats we viewed. when we finally decided on one, they were very helpful with the contract and negotiating with the landlord about putting in some new furniture for us. I'm very happy with our experience so far and would recommended them to anyone.

Lydia · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

Thanks, Lydia. When you're happy, we're happy :) It's good to hear that our negotiators have done their job in agreeing a deal that you were happy with. That's what they're there to do, after all.

4/5

Google

Very friendly and understanding to our important needs of viewing the same time we walked in. Had a good knowledge of every apartment which assured me that they were professional and knew what they were doing. They had a nice sense of humour that made us feel comfortable with the cps employee. The houses were very cosy and their were only a few issues with some housings but nothing to be completely put off by. Found our new home perfect for our studies and hope to stay in this household for a good couple of years. Thanks CPS Homes.

Natalie · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

Hi Natalie, thanks for your feedback - it's great to hear. We'll make sure it's passed on to the relevant people :)

5/5

Google

CPS Homes have been absolutely brilliant in all aspects of their management service. The whole on-boarding process was smooth and I very quickly managed to get my first set of tenants arranged last year, having struggled for months with my previous letting agent. I have been well informed at all stages by friendly staff and have already signed up my next set of tenants for maximum rent next year, having completed a few suggested improvements. Very happy indeed.

Peter · 14 June 2014 · CPS Homes Cardiff (34 Woodville Road)

Agent replied · 11 June 2024

Hi Peter, if you're happy, we're happy! We've enjoyed working with you, and long may it continue.

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Questions about CPS Homes

Which CPS Homes office has the most reviews?

Cardiff (34 Woodville Road) has the most, with 2,038 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,730.

Where are the CPS Homes offices?

The two CPS Homes offices, by town:

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