5/5
GoogleThank you Tamara, you were great help in helping us secure our student property.
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,658 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,658 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,223
Reviews on Trustpilot
Business-wide
Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 1,427 reviews on Google only. Show every review
Google1/5
GoogleTerrible, scammed out of hundreds out of our deposit for damage which was there when we moved in, no wonder the council were investigating them.
Agent replied · 11 June 2024
Your feedback is very important to us and we'd like to look into this further as to why you left us a low rating. Could you please email us at general@cpshomes.co.uk with the full details so that we can investigate. The majority of our student houses are zero deposit and we abide by DPS guidelines where there is a deposit. We hope to hear from you soon so we can resolve your issue as quickly as possible. CPS Homes
1/5
GoogleKept all of my deposit for unbelievable reasons. Damp under bath. Broken slat inside a sofa. Wear and tear. Avoid.
Agent replied · 11 June 2024
Your feedback is very important to us and we'd like to look into this further as to why you left us a low rating. Could you please email us at general@cpshomes.co.uk with the full details so that we can investigate. The majority of our student houses are zero deposit and we abide by DPS guidelines where there is a deposit. We hope to hear from you soon so we can resolve your issue as quickly as possible. CPS Homes
5/5
GoogleEllie was kind and helpful, making the whole rental process extremely quick and easy!
5/5
GoogleHelpful and friendly staff. I was aided by Cath Taylor who was prompt and supportive in organising a tenancy.
5/5
GoogleJust rented a property with Chelsea. The communication was great and speedy, and I am happy with the interaction!
5/5
GoogleEasy and simple process securing a property. Cath was excellent, friendly, and made the whole process stress free.
5/5
GoogleCharlotte was extremely helpful and nothing was too much trouble in helping me complete the HMO Licence renewal.
5/5
GoogleEvery issue we have had has been resolved promptly by CPS. Thank you especially to Patch who has recently helped us with an issue that we had!
5/5
GoogleCath from CPS Cardiff really helped me find a lovely two bed and went above and beyond to get us a perfect place.
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
1/5
GoogleWorst estate agent I've ever rented from in Cardiff so much trouble getting smallest thing done and them bond return drama, TDS awarded us full bond return!
5/5
GoogleReally helpful in signing our student house, no stress and answered all questions. We dealt with Cath who was super informative.
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
GoogleChelsea Staunton has been a great helping in getting the house ready to be set up along with the info she has giving about CPS in general.
5/5
GooglePatch was incredibly helpful with resolving an issue with our banister, including arranging a full replacement within a day of raising the issue.
4/5
GoogleCath Taylor was super helpful in providing any information about properties and kept us updated throughout the entire process. Thanks so much for your help!
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
GoogleI'm very happy with this agency. Ellie Quick helped me with any questions I had regarding the property.
5/5
GoogleService was fantastic, Cath was helpful and in formative. Also lovely to speak to and helped us through this process, really happy with the property.
5/5
GoogleHi since Patch took over the management of our property we have seen an excellent up turn in service and responsiveness great job well done! Keep it up
5/5
GoogleVery efficient and professional with marketing my property. Always good advice given from a Landlord’s perspective and quick to sign new tenants up.
5/5
GoogleTamara was really helpful in finding our ideal student house in these difficult circumstances where we could not view the property. Looking forward to moving in next year, thanks!
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
GoogleVery quick and prompt set up of rental accommodation, rang int he morning bu the afternoon was all sorted. Tamara price was lovely and very helpful
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
GoogleI had a maintenance request handled by Patch Horrocks who really informative and gave me an update everything he had own allowing me to manage my time better and solve the problem faster. Enjoyed the experience!
5/5
GoogleWe spoke to Tamara Price a few times and she was very friendly and helpful. She answered every question we had and helped us find a property we really like
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
GoogleHad an issue with the boiler. Patch rung me back almost instantly, clearly guided me through the process, and had a contractor out within the hour to fix it. Great customer service from Patch.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
CPS Homes is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 2019
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,048 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,744.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
Has CPS Homes won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
