5/5
GoogleRating only, no written review.
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,658 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,658 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,223
Reviews on Trustpilot
Business-wide
Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 1,427 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Dear Bella, Thank you for leaving a review. We’re sorry that you’ve had a less than positive experience with CPS Homes. You may e-mail us via feedback@cpshomes.co.uk with further information, so that we may look into your concerns. Kind regards, The CPS Homes Team.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent customer service.
5/5
GoogleCath was extremely helpful and so lovely!
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback. We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care! CPS Homes
5/5
GoogleEllie was very kind and patient with my group!
5/5
GoogleEllie Quick was kind and very helpful throughout this process
5/5
GoogleReally helpful and quick responses from Ellie. Would definitely recommend!
5/5
GooglePatch Horrocks head of maintenance very good, dealt with my problem really efficiently!
5/5
GoogleExcellent experience so far, very quick and helpful staff members
5/5
GoogleGreat service. Easy to deal with. Chelsea was extremely helpful.
5/5
GoogleTalked to Cath and the whole process has been very easy so far!
1/5
GoogleScam company! Took back all the deposit and all around shady business practices. DO NOT RENT WITH THEM!
5/5
GoogleGreat service and very efficient communication, big shout out to Ellie for her help.
5/5
GoogleHelped by Cath when letting my flat, so lovely and super helpful, definitely ask for Cath!
1/5
GoogleWe rented through this agency and when we arrived to the house it was inhabitable full of mold and when we complained they lied that they didn't receive an email
5/5
GoogleHighly recommend letting agency. Staff are all exceptional and very helpful . Regards Moji Aseeley
1/5
GooglePoor standard of communication and made sorting out rent payments and a change of tenancy a lot more difficult than it needed to be
Agent replied · 11 June 2024
Dear Will, Thank you for leaving a review. We're sorry that you feel this way and are keen to learn more about any experience you may have had with us. Please contact us via feedback@cpshomes.co.uk. Kind regards, CPS Homes.
4/5
GoogleGood experience, easy to deal with and efficient. (Our point of contact was Tamara Price)
5/5
GoogleRented a flat and had very friendly and professional dealings with Chelsea! Would recommend!
5/5
GoogleCath was really helpful and supporting in helping us secure the house! Thank you ! Woodville road
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
CPS Homes is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 2019
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,048 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,744.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
Has CPS Homes won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
