5/5
Rating only, no written review.
Agent replied Β· 13 June 2024
Thanks Kira for the 5 stars! Have a lovely day.

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2,664 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,664 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,229
Reviews on Trustpilot
Business-wide
CPS Homes's two offices, most reviewed first. Each has its own page.
Showing 1,427 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thanks Kira for the 5 stars! Have a lovely day.
1/5
Rating only, no written review.
Hi Jack, Thank you for your review. We're sorry that you've had less than a positive experience with CPS Homes. We'd welcome detailed feedback being sent to us via feedback@cpshomes.co.uk. We look forward to hearing from you. Many thanks, The CPS Homes Team.
1/5
Rating only, no written review.
Hi Dalal, Thank you for your review. We'd like to know more about any experience you've had with us and invite you to make further comments via e-mail to feedback@cpshomes.co.uk, so that we can look into them. Many thanks, The CPS Homes Team.
3/5
Rating only, no written review.
5/5
Rating only, no written review.
Thanks for the five stars Oliver!
5/5
Rating only, no written review.
Thanks Hormoz for the 5 stars!
5/5
Rating only, no written review.
Thanks Daniel for the 5 stars!
5/5
Rating only, no written review.
Thank you for the 5 stars!
5/5
Rating only, no written review.
Hi Nathan, thank you so much for the five stars!
5/5
Rating only, no written review.
Hi Gabriella, thank you so much for the five stars!
4/5
Rating only, no written review.
5/5
Rating only, no written review.
Hi Mickey, thanks so much for the 5 star rating :)
5/5
Rating only, no written review.
Hi Timeea, thanks so much for the 5 star rating :)
5/5
Rating only, no written review.
Thank you for the 5 stars Lucy!
5/5
So helpful
Thanks Mohamed!
5/5
Verry good thanks π π β¦
Thanks for the 5 stars Rohit!
5/5
Very friendly and helpful to deal with.
Lovely to read this - thank you Tina!
1/5
Constantly have properties available on their site that arenβt actually available.
Hi Kiru, Thank you for leaving a review. We can assure you that we don't display properties that aren't genuinely available. If we did, we'd be fielding enquiries that we wouldn't be able to service, which would be a waste of both our and the enquirer's time. The lettings market is extremely competitive at the moment, with demand far outstripping supply. So much so, properties are regularly being reserved within an hour of the property being marketed; sometimes sooner. So what you're likely to be finding is that other people have beaten you to it, which we completely sympathise with, but we can't do anything, I'm afraid. We take the properties off the market as soon as properties are reserved, though it can take some time for them to come off external websites such as Zoopla and Rightmove, which is out of our control. Property portals such as Zoopla and Rightmove offer "instant alerts" that mean you're emailed as soon a property within your search criteria is made available. If you haven't already, we highly recommend subscribing to these alerts. We look forward to hopefully helping you secure a tenancy soon. All the best, The CPS Homes Team.
4/5
Chelsea was fantastic and so helpful.
5/5
good communication and always happy to help
Thanks Sara, appreciate your taking the time to leave us 5 stars and some lovely comments.
1/5
Left us waiting for weeks when trying to view a property, rude and unprofessional.
Hi Emily, Thank you for leaving your review. We're sorry that your experience with CPS Homes has been a less than positive one. We're keen to hear more about your experience and would appreciate it if you could e-mail us on feedback@cpshomes.co.uk with more information. We'd like to look into it from our end, as it's certainly not within our interest to be delaying viewings. If we don't sell or let properties, we wouldn't have a business, so we have to allow people to view them! We look forward to hearing from you. Many thanks, The CPS Homes Team.
5/5
Really helpful and sorted an issue that we only just realised we had. Excellent
Brilliant to hear - thanks Joel!
5/5
Max has been really helpful during process, prompt at replying
Hi Adam, thank you so much for taking the time to leave this review and 5 stars for Max!
5/5
Excellent service and very knowledgeable staff. Thank you Angela and the rest of the team at CPS
Fab - thanks so much, Emma!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

CPS Homes is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Cardiff (34 Woodville Road) has the most, with 2,054 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,749.
The two CPS Homes offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.