Trusted Agent profile

CPS Homes estate agents in Cardiff

4.2

★★★★★ Great

2,664 reviews across 2 offices and 3 platforms

CPS Homes has two offices, all in Cardiff. Together they have 2,664 reviews on three platforms, rated 4.2 out of 5 overall.

Google logo

4.1 / 5

1,427

Reviews on Google

All 2 offices

Yell logo

1.5 / 5

8

Reviews on Yell

All 2 offices

Trustpilot logo

1,229

Reviews on Trustpilot

Business-wide

Our offices

CPS Homes's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,427 reviews on Google only. Show every review

1/5

Google

Most of the staff there were incredibly nice. Amber and Jack specifically handled our concerns very well and we're very informative and helpful. However, we faced rprested issues with who we assume to be the manager - Scot. Scot was very passive aggressive and constantly passed us around new people even though the workers were reluctant to keep being swapped around aswell. Even after discussing our concerns with how we were talked to with Scot, his apology was not genuine and passive aggressive and we almost didn't sign due to his behaviour. The only reason we did sign was due to how lovely Jack and Amber were, who assured us we wouldn't have to deal with Scot's blatant rudeness again.

Amelia · 16 December 2023 · CPS Homes Cardiff (66 Albany Road)

Agent replied · 13 June 2024

Hi Amelia, Thank you for leaving us a review. We will certainly take on-board your comments. We're delighted to hear that Jack and Amber provided a high level of service, and we look forward to having you as a contract-holder. All the best, The CPS Homes Team.

5/5

Google

Had a great house viewing with Jordan from CPS homes. Was given a thorough walk through of the house and key information and all my questions were answered. Great service all round!

Selom · 16 December 2023 · CPS Homes Cardiff (66 Albany Road)

Agent replied · 13 June 2024

Thanks so much for taking the time to leave your thoughts Selom - so happy we could help! Agreed - Jordan is fab!

5/5

Google

The company find me tenants every year, as fully managed I don't have to worry about anything and just leave them to it. They keep me updated with all the current and new legislation, my property, rent, tips and advice.

D · 16 December 2023 · CPS Homes Cardiff (66 Albany Road)

5/5

Google

had such an accommodating experience at CPS homes! the people working there definitely made the experience of securing a house a lot less stressful, they helped me and my friends find a good 6 bed house, and even gave us two bottles of Prosecco :) would definitely recommend them for anyone finding a uni house!

Rameesa · 16 December 2023 · CPS Homes Cardiff (66 Albany Road)

5/5

Google

We had a viewing recently with a lovely girl named Jessica. After viewing the property she was happy to answer any and all questions myself and boyfriend had. We decided to go through the renting process for the next academic year as we are student and in all honesty it’s been so simple. We finished the process in the space of an hour. We are honestly so happy and can’t wait to move In. Thank you.

Millie · 16 December 2023 · CPS Homes Cardiff (66 Albany Road)

5/5

Google

was shown a house by Amber and she was really kind and found us the perfect home :) would recommend

Nicko · 14 December 2023 · CPS Homes Cardiff (34 Woodville Road)

5/5

Google

Scott was an absolute joy to have in the house. In a process which can be so stressful, he put us at ease and captured the character of our home

VandV · 14 December 2023 · CPS Homes Cardiff (34 Woodville Road)

5/5

Google

Scott was so welcoming with us! He came out and photographed us for a shoot today and made us feel super comfortable and had a sick xmas jumper

Bethan · 14 December 2023 · CPS Homes Cardiff (34 Woodville Road)

5/5

Google

Scott came to take photos and video for our house sale . Scott was very professional and friendly and explained everything as he was going along, his ideas and implementation were excellent. Scott was also very understanding and engaging with our dog who is not always a fan of strangers and this made the process much easier for me. Thank you Scott !

Janet · 14 December 2023 · CPS Homes Cardiff (34 Woodville Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

CPS Homes is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2019, 2026.

EA Masters by year, 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about CPS Homes

Which CPS Homes office has the most reviews?

Cardiff (34 Woodville Road) has the most, with 2,052 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,749.

Where are the CPS Homes offices?

The two CPS Homes offices, by town:

Has CPS Homes won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.

Reviews may appear on more than one platform.

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