5/5
GoogleRating only, no written review.
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,658 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,658 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,223
Reviews on Trustpilot
Business-wide
Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 1,427 reviews on Google only. Show every review
Google5/5
GoogleRhys is always so prompt and understanding with any questions we have
5/5
GoogleScott came round for routine inspection. Was extremely polite and insightful and gave us full confidence that any issues would be dealt with.
5/5
GoogleToday Cameron came to inspect our house! He was very friendly and efficient
5/5
GoogleScott has been to the property and was very helpfull with everything and pointed me in the right direction for the future
5/5
GoogleCameron at Cps homes has been so lovely and helpful with all of our house queries!
5/5
GoogleSuch a brilliant experience with Scott. Friendly and professional. Very much looking forward to seeing the footage!
5/5
GoogleScott absolutely made our day with his delightful company and wondrous professionalism. What an all-round lovely human. Thanks for all your help, hard work and fun conversation, Scott! :)
5/5
GoogleRhys Owen helped us with our renewal, and has been fantastic. Great communication, and friendly. Would be happy to deal with again. Thank you!
5/5
GoogleScott came to take photos and video of my house - very professional, super friendly and enthusiastic - legend! Really great start to the house selling process. Thanks Scott!
5/5
GoogleScott came to our apartment to take photographs ready for it to be put on the market. Scott’s super friendly & captured the apartment beautifully! Can’t wait to see the end result. Thank you so much!
5/5
GoogleAmber carried out a flat inspection at our rental property today, she was very friendly and approachable and was happy to answer any of our queries and pass on requests to our landlord. We’d recommend Amber to other tenants for property inspections.
5/5
GoogleI just has Scott over for photos of a property going on the market and it may have been the single best experience I've had with a property company both professionally and personally. He was absolute dynamite and I'm immensely satisfied with the service. I couldn't recommend higher.
5/5
GoogleI had a property inspection today by Amber James who was incredibly friendly and very thorough. Listened and took on all my concerns, very happy with the whole process. Amber was kind and worked around me as I wasn’t feeling too great.
5/5
GoogleToday I had a room inspection by Cameron. He was friendly, great at listening to my concerns, and also kept very professional with myself and other tenants from the building. I have been in contact with CPS since summer regarding a concern about my electricity meter and being charged incorrect amounts and have always been shut down, however Cameron took the time to properly understand my concerns, took photos for himself as evidence, and has already raised them further. Thankyou for the efficient, friendly service, Cameron!
1/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Hi Sivaramakrishna. Thank you for your review. We'd like to know more about what we've done (or haven't done) to deserve this rating, especially as we cannot locate you on our database, so have no record of any dealings with you. Please share the details of your experience with us via feedback@cpshomes.co.uk. We look forward to hearing from you. Thank you, The CPS Homes Team.
5/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thanks for the five stars :)
5/5
GoogleThank you for your support and Dedication.
Agent replied · 13 June 2024
Thanks for choosing us, Edward! Your kind words are very much appreciated.
5/5
GoogleGreat information about the property and very helpful
Agent replied · 13 June 2024
Thanks Oliver!
5/5
GoogleAmy is fabulous and helped us massively!
5/5
GoogleJordan was great with helping us choose our flat, very chatty and friendly
Agent replied · 13 June 2024
Great to hear - thanks Lucy!
5/5
GoogleFast and efficient. Jordan Parry is amazing. We closed the deal in less than 30 minutes.
Agent replied · 13 June 2024
Fantastic to hear! Thanks for your kind words Catalin :)
5/5
GoogleI recently let out my house in Cardiff via CPS. Flo was most helpful and managed to get the property let within a few days. I am very pleased with the service from Flo and from CPS so far.
Agent replied · 13 June 2024
Thanks so much for taking the time to leave your thoughts Richard - so happy we could help!
4/5
GoogleI had a few maintenance issues and Amber James made sure everything was taken care of in a timely manner. It is lovely to work with people who are this enthusiastic and hardworking!
Agent replied · 13 June 2024
Thanks Isabel :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
CPS Homes is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 2019
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,048 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,744.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
Has CPS Homes won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
