5/5
TrustpilotPleasant experience and gained some…
Pleasant experience and gained some useful information on the benefits of new homes.
Trusted Agent profile
Countryside Homes London West estate agents in South Oxhey and London
★★★★★
166 reviews across 2 offices and 2 platforms
Countryside Homes London West has two offices, in South Oxhey and London. Together they have 166 reviews on two platforms, rated 4.2 out of 5 overall.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Countryside Homes London West's two offices, most reviewed first. Each has its own page.
Latest reviews from every Countryside Homes London West office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleRating only, no written review.
1/5
TrustpilotWe purchased a new build property last…
We purchased a new build property last May day. 2 The house was flooded because the shower trap in the en suite was not connected properly. The ceilings lights smoke alarms were all full of water. It took them months to do the job properly. They wanted to send a laborer I’m not a painter to patch you up. The back garden is like a Bog the soffit boards on the back of the house and not fitted to the brick properly and have a large gap. We have reported this for months and still not got any anyway the properties in Goshawk drive Maghull I’m not very good build to continuing to build new properties. I would seriously think twice before purchasing one of them as they have to sale is appalling did the cracks in the ceilings what is still ongoing being fixed they give you a two year warranty, which is not worth the paper it’s written on. We have wagons from 7 AM of the morning in and out covering the cars with just the driveway is a disgrace because of the mud coming off the road as you drive onto the path you carry in the mud into the house so if you’re thinking of buying it asked someone who lives there first
5/5
GoogleLove the area and the development ❤️
5/5
GoogleRating only, no written review.
5/5
TrustpilotWe purchased a new build in Brookfield…
We purchased a new build in Brookfield Estate and from the sales team and builders, Michelle, Phil & Paul were so accommodating on every aspect of the build from start to finish, the new home is extremely warm in these cold months, thankyou from Mike and Amanda
2/5
GoogleFrom the past to now
1/5
TrustpilotI will never buy another home from Countryside.
Poor build quality and the worst customer care team I have ever had the misfortune to come across.
5/5
TrustpilotGreat service
Had a great experience buying a new build from countryside homes. Justine at calico grove was really nice and always helped us with anything we needed. Really happy with our home and the services we received.
1/5
TrustpilotInaccurate Sustainability Policy
Inaccurate Sustainability Policy - Shockingly bad companyVistry/Linden/ Counrtyside/Bovis whoever you are - If it were possible to give you zero stars I would.Your Sustainability Policy states:We will place people and communities at the heartof our decision-making process and build sustainablecommunities that last and flourish. To ensure thateveryone’s needs remain central, we follow theVistry “Building Communities” approach, frommaster-planning and design, through to buildingand aftercare, working closely with communities andstakeholders throughout the development journey.To achieve this, we will carry out placemaking focused engagement with local communities and localcouncils and develop an approach to post occupancyevaluation to ensure a cycle of continual learningTo safeguard nature, we will work towards ensuringbiodiversity action plans are in place on all projectsand maintain relationships with Conservationorganisations..Focused engagement with local communities - what a joke. We, the residents of Glen Parva has asked for your attention to our concerns over the last few months whilst you construct a site of 165 homes on a previous landfill site. We have repeatedly asked for analysis of the dust that coats our homes, our cars and our children's lungs ! we want to know what is in it because we know what is in the ground below your site and what is being released into the air because of the work you are currently undertaking. Why won't you meet with us to discuss these concerns - where is your promised 'focused engagement with local communities' ? What an absolute shower of reckless constructors you are; and judging by the reviews on here, there won't be any aftercare for the poor souls that buy these properties, once ready for sale...Absolutely shocking - DO NOT BUY THEM
1/5
TrustpilotAppalling service, worst ever experience with a house builder
Countryside Homes have treated me appallingly from the start. We reserved a new build plot with them, then about a month later, despite our reservation, they put the plot in a buying scheme, which meant we could no longer buy it. We chose another plot and, 3 months later, without any kind of discussion or notification with/to me, they sold it to someone else. Again. So, twice in a row, we reserved a plot with them and they just sold it from under us. Over three months, I made multiple attempts to contact Countryside, to discuss our arrangements. They wanted me to reduce the price of our house, which I said I was open to, but then they continued to ignore me and not return calls or answer emails, so we had zero contact or discussion. I called their offices and was told they’d get back to me, but they didn’t. I sent emails and they were all ignored, from the local sales rep right up to their head of sales. They used an intermediary, ‘Move with Us’, and while they were more responsive to me, they never managed to persuade Countryside Homes to actually contact me.In short, Countryside Homes are extremely unprofessional and you cannot trust anything they say, in my experience. My advice would be to have nothing to do with them, there are a lot of their competitors who will treat you with some respect.
5/5
GoogleRating only, no written review.
3/5
GoogleVery.much like a suburb of London Regeneration no this a complete rebuild with little to recommend it. Pricey housing with no real character.
1/5
GoogleVery overbuilt now the flats are awful to many people not enough docs and dentists schools and parkings mad ..south oxheys so changed . I dont like it far to crowded .experienceing new rude people more crime ..
3/5
GoogleHas changed the face of south oxhey. Now it looks crowded and overbearing. Totally different from the open square area we had before. The buildings look nice and uniform in presentation. Few shops that are really nice as newly fitted out. Hoping they can maintain that level in future. I guess the area needed regeneration. Nice housing but very costly in this financial day and age.
5/5
GoogleWe moved in last week and extremely happy... High build in quality
5/5
GoogleWe moved in last week and extremely happy... High build in quality
3/5
GoogleRating only, no written review.
4/5
GoogleGood please
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Countryside Homes London West
Which Countryside Homes London West office has the most reviews?
South Oxhey has the most, with 134 reviews rated 4.1 out of 5, followed by London with 127.
Where are the Countryside Homes London West offices?
The two Countryside Homes London West offices, by town:
- London: Carlton Vale, London, NW6 5HH
- South Oxhey: Station Approach, South Oxhey, WD19 7DT
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
