Trusted Agent profile

Countryside Homes London West estate agents in South Oxhey and London

4.2

★★★★★ Great

166 reviews across 2 offices and 2 platforms

Countryside Homes London West has two offices, in South Oxhey and London. Together they have 166 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

4.0 / 5

38

Reviews on Google

All 2 offices

Trustpilot logo

128

Reviews on Trustpilot

Business-wide

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Our offices

Countryside Homes London West's two offices, most reviewed first. Each has its own page.

Latest reviews from every Countryside Homes London West office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

We’ve had a very positive experience… Thank you Ben, Bradley and team.

We’ve had a very positive experience with Countryside Homes at Tattenhoe Park.

Satish · 20 February 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 February 2026

Hi Satish, We're happy to hear that you had a positive experience with our team at Tattenhoe Park. We appreciate your kind words regarding our team's professionalism, approachability, and support throughout the process. It's great to know that our clear communication and organized handover were reassuring. Thank you for acknowledging the team's efforts. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Fantastic experience with Miss Sophie

I had a fantastic experience with Miss Sophie from Property Sales. She helped us so much throughout the whole process and always contacted me in time, which gave me the chance to secure the last 3‑bedroom house. She spent a lot of time showing us different properties and was always patient, professional, and supportive.

Wong · 19 February 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 February 2026

Hi Wong, We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the support provided during your property search and are so glad you secured your new home. Thank you for recommending our services! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Starting our first home journey with…

Starting our first home journey with countryside was a bliss. They made the process smoother and understood all our questions. Very happy that I choose them to buy my first home.

Quratulain · 19 February 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 February 2026

Hi Quratulain, We're happy to hear that your first home journey was a bliss! It's great to know we made the process smoother and understood your questions. Thank you for choosing us! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Excellent Service and support.

Friendly, knowledgeable, and supportive team.

Ross · 18 February 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 February 2026

Hi Ross , We appreciate your kind words regarding our team's support and expertise. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Excellent Customeř Service

Your sales consultant Ruth is Amaaazing. Always happy to help

Grace · 16 February 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 February 2026

Hi Grace, We are happy to hear that you had such a positive experience. Thank you for your wonderful feedback; we appreciate it! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Amazing

I went through the process with Karen Kelly at Beaulieu park and she really was amazing. Karen went through every detail of the property and allowed me to ask any questions. She has been great at keeping me up to date with what is happening and getting things moving as quickly as possible.

Rosie · 16 February 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 February 2026

Hi Rosie, We're happy to hear that your experience was amazing. It's great to know that you felt supported with clear communication and attention to detail. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Sam who showed me around was a top guy

Rating only, no written review.

Ian · 16 February 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 February 2026

Hi Ian, We're happy you had a great experience. We appreciate your positive feedback and thank you for your time. Kind Regards, Sarah Countryside Homes

5/5

Google

Absolutely amazing experience with Fairfield! I’m extremely happy with the incredible support I received from the entire team in finding my new dream home. Also The sale was completed within a week, which was a huge milestone for me. ❤️ A heartfelt thank you to the wonderful Fairfield team! Love Sneha

Sneha · 16 February 2026 · Countryside Homes London West South Oxhey

1/5

Trustpilot

Feedback on gateway Bexhill on sea

I am writing to provide feedback regarding my recent experiences with your sales team at Countrywide at the gateway development at Bexhill on sea.

Mr · 21 January 2026 · Countryside Homes London West South Oxhey

5/5

Trustpilot

perfect start to finish

Pretty shocked to see this amount of bad reviews, Im at Warton site and i have had nothing but fast action snags done and even been offered a joiner to put up shelves and they even gave me a small skip outside my house to take away any stuff i didn't need which was a massive help.

Tommy · 20 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi Tommy, We're happy to hear that you had such a positive experience at the Warton site. It's great to know that the team's fast action and support, especially from the office and site managers, were so helpful. We appreciate you sharing your kind words about the team's dedication and thoughtfulness. Kind Regards, Sarah Countryside Homes

1/5

Trustpilot

Very Poor Experience

Very poor experience.

Becci · 18 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi Becci, We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We always aim to keep customers fully informed throughout the legal process, and we regret that you felt unsupported during the delays you encountered. We also understand how disappointing it is when a purchase doesn’t progress as planned. To help us investigate the specifics of your case, including your concerns around the reservation fee and the options available at the time. We reached out to request further information. Unfortunately, we did not receive a response, which meant we were unable to look into the matter in more detail or provide a clearer resolution. If you would still like us to review this situation, please feel free to contact our customer service team directly so we can assist further. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Amazing experience during apartment viewing

I actually had two viewings on the same day. One at Hepworth Place with Angel, and one at Feature 17, with Tommy.

Avraam · 17 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi Avraam, We're happy to hear that you had amazing viewings! It's great to know that you found the apartments lovely and were really happy with the overall experience. We appreciate your positive feedback. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Everything was made so easy by the…

Everything was made so easy by the sales staff. Cant thank them enough for all their help.

Lynn · 13 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi Lynn, We're happy to hear that our sales team made everything easy for you. We appreciate you acknowledging their help! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

You couldn’t ask for a friendlier team…

You couldn’t ask for a friendlier team who truly know the development inside and out, it has been a great experience!

Lindsi · 12 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi Lindsi, We're glad you enjoyed your experience with our team! It's wonderful to hear that their expertise and friendliness made it great. Thanks for your feedback! Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

The Gateway Bexhill

Our experience with the gateway Bexhill has been brilliant. Marcus, Jeremy and Katy have been so welcoming and supportive with the process, they have done their upmost when we have needed their help and their communication has always been exceptional.

Megan · 10 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi Megan and Ben, We're happy to hear that you had a brilliant experience. We appreciate your kind words regarding our team's welcoming support and exceptional communication throughout the process. Thank you! Kind Regards, Sarah Countryside Homes

1/5

Trustpilot

Poor After-Sales Service and Lack of Communication

I recently purchased a Countryside home, and while some snagging issues were eventually resolved, my overall experience with customer service has been very disappointing.

Thomas · 8 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi Thomas, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been for you. We did try to request further details through Trustpilot so we could investigate and resolve this matter, but unfortunately, we didn’t receive a response. If you’d like us to look into this again, please reach out to our Customer Service team directly, and we’ll do our best to assist you. Kind Regards, Sarah Countryside Homes

1/5

Trustpilot

Find better

I wouldn't even give this Company 1 star. Wouldn't recommend buying a new build from these cow boys. Been in our new home over a year now, had numerous issues from leaks, to the quality of the materials used. And when you do raise it, they just try to pacify you with excuses.....

Sarah · 6 January 2026 · Countryside Homes London West South Oxhey

Agent replied · 25 January 2026

Hi James, We appreciate you sharing your experience. We're very sorry to hear that your interactions and the service you received did not meet your expectations, and that you were disappointed. We'll review your feedback internally to improve our service. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

It’s a very nice development

It’s a very nice development, and the sales team is attentive and responsive, always ready to answer questions and support you throughout the buying process. I’d especially like to thank Kennedy Myers for her customer-focused and solution-oriented approach.

Burcin · 18 December 2025 · Countryside Homes London West South Oxhey

Agent replied · 24 December 2025

Hi Burcin, We're happy to hear that you had a positive experience with our attentive sales team. We appreciate your recognition of their dedication to providing support during the buying process. Thank you for your feedback. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

New Build property at Eastbrook Village

We recently bought a new build property from Countryside Homes at Eastbrook Village in Maghull. The house is beautiful and the sales and site staff were really friendly and on hand to deal with everything that cropped up.

Charles · 17 December 2025 · Countryside Homes London West South Oxhey

Agent replied · 24 December 2025

Hi Charles, We're happy you had a seamless experience with your new home at Eastbrook Village. It's great to hear that our sales and site staff were helpful and accommodating. We appreciate your recommendation and thank you for your positive feedback on the quality of our homes. Kind Regards, Sarah Countryside Homes

5/5

Google

"My experience with Aslan was outstanding. He kept me informed, explained things clearly, and handled challenges efficiently. His expertise and positive attitude made a huge difference. I’m very grateful for his hard work and highly recommend their services."

Olawale · 16 December 2025 · Countryside Homes London West London

5/5

Trustpilot

We have a great experience

We have a great experience. Craig, the Sales Consultant, is very helpful and patient in answering our questions as first-time buyers.

Josie · 13 December 2025 · Countryside Homes London West South Oxhey

Agent replied · 24 December 2025

Hi Josie, We're glad you enjoyed your experience. It's wonderful to know that our sales consultant was helpful and patient with you as first-time buyers. Thank you for your feedback. Kind Regards, Sarah Countryside Homes

5/5

Trustpilot

Has anyone moved into the homes in…

Has anyone moved into the homes in Sherford Plymouth and wants to leave an honest review for future buyers?

Sarah · 12 December 2025 · Countryside Homes London West South Oxhey

Agent replied · 24 December 2025

Hi sarah miller, We appreciate you seeking honest feedback. We encourage residents to share their experiences, as it's valuable for future buyers. Thank you. Kind Regards, Sarah Countryside Homes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Countryside Homes London West

Which Countryside Homes London West office has the most reviews?

South Oxhey has the most, with 134 reviews rated 4.1 out of 5, followed by London with 127.

Where are the Countryside Homes London West offices?

The two Countryside Homes London West offices, by town:

  • London: Carlton Vale, London, NW6 5HH
  • South Oxhey: Station Approach, South Oxhey, WD19 7DT

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