Chestnut Homes reviews in Sibsey and Ealing

★★★★★ 1/5

Trustpilot

I would recommend that there is a Snagging Survey done straight away

Bought in 2016 - I would recommend that there is a survey done "snagging survey" when you move in to catch any of the many issues I have had and my neighbours have had with their new builds some of which were resolved by the company after discussions about what was ok and what was not and some not to much mainly because they have taken time to find and now it is too late. For me based on my experience and the people around me I probably wouldn't do it again, but for those in some of the newer estates I understand they are going better.

Hazel · 4 September 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

A genuinely brilliant experience with Bernard

Buying through Chestnut Homes has been such a positive experience from start to finish. As a first-time buyer, the whole process has been completely new to me, and the communication throughout has been excellent. I have had plenty of questions, and Bernard has always taken the time to explain things I didn’t understand and keep me updated on what was happening. Having looked extensively at other developments with other developers, nothing seemed to tick every box in the way Millers Walk did. The layout and architecture have been thoughtfully designed. The open space and mix of different house styles creates a lovely family village feel rather than everything looking identical. A massive thankyou to Bernard who is approachable, well-informed and reassuring, and has been incredibly accommodating with my requests to view the property multiple times.

Sophie · 27 August 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

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Great process and smooth buying

We had a fantastic experience buying our home through Chestnut Homes. They were friendly, helpful, and always available to answer our questions. Especially Kamila and Sylvia, who made the selection and process easier. Thank you for being part of our journey.

Vijay · 18 August 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

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Kamila and Sylvia extremely helpful and…

Kamila and Sylvia extremely helpful and supportive throughout the process to help us move into our new home

Jan · 20 July 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Lindsey and Jayne are fabulous!

Lindsey made our journey buying a home so so easy. From our first 'unofficial' enquiry to getting the keys has been seamless because of her! Great communication, transparency and just a lovely person! Jayne was also fantastic helping us pick flooring and taking us round on unexpected drop ins! Both are a credit to chestnut homes in Coningsby! Fab people! I'll be recommending you! Thanks so much... The Murphys ❤️

MrsM · 23 May 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

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Great experience! Kudos to Chestnut Homes Marketing Team

I think the marketing team is great and know their onions. From our experience at the Quadrant show home launch in June 2025 to us starting and completing the process of buying our first new home in the UK from January to April 2026, the marketing team (Kamila and Sylvia) helped us see the possibilities we explored.

Adaeze · 8 May 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

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Kamila and The Sales Team - Do Chestnut Homes Proud!

Our apologies for the lateness of this review, we moved into our new home on September 29, 2025. Unfortunately, we had a number of personal issues and weren't able to provide a review earlier, but we want to emphasize that our experience and interactions with the Sales Office Team was absolutely outstanding! In particular our interactions with Kamila cannot be praised highly enough. She was super friendly, warm, empathetic, supportive and understanding. She went the extra mile for us when we were facing delays from our bank and our solicitors, she liaised between us and Chestnut Homes’ Head Office! As a result, they were very patient with us, regarding our particular situation. Sylvia also deserves another special mention for her support and professionalism during our closing, while Kamila was on vacation. Additionally, the Site Manager also dealt with the deficiencies that were present at the time of closing. The Sales Team are the customers' first point of contact and as such Kamila and her team have done Chestnut Homes Proud.

Habeeb · 20 April 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

⭐⭐⭐⭐⭐ Outstanding support from Kamila, truly above and beyond

I cannot praise Kamila highly enough for the incredible support she provided throughout the purchase of my first home. From start to finish, Kamila was the focal point of my journey and an absolute constant source of reassurance, guidance, and encouragement. She consistently went above and beyond, showing genuine care, kindness, and patience at every stage of the process. As a first-time buyer, there were moments that felt overwhelming, but Kamila always took the time to explain things clearly, check in regularly, and make sure I felt supported and confident. Her professionalism, warmth, and attention to detail made a huge difference, and it was clear that she genuinely cared about helping me achieve this milestone. Kamila is a real credit to the team and clearly sets a high standard for customer care, her support made a meaningful difference to my overall experience. I would also like to acknowledge Sylvia, who was extremely helpful and supportive throughout this time. Sylvia and Kamila work exceptionally well as a team and consistently ensured that when one of them was unavailable, the other would follow up with me promptly. This demonstrated excellent communication, continuity, and a genuine commitment to providing outstanding customer care. Kamila was truly the heart of this experience and the main pillar of support throughout my purchase. Thank you, Kamila, for making my first home-buying experience such a positive and memorable one. I couldn’t have asked for better support.

Carol · 29 January 2026 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

I just wanted to say a huge thank you to Helene and Kamila

I just wanted to say a massive thank you to Kamila for making the whole process of buying a house at Millers Walk, Chestnut Homes so simple, quick and efficient. From initial enquiry all the way through to completion, nothing was ever too much. Kamila was happy to work around my work schedule, even coming in on days off to help. The specification of the property was exceptional, and I was really impressed with the finish. Even after moving, Chestnut stayed in touch to make sure everything was to my liking, even dropping round extra paint after I clumsily damaged a wall moving furniture. Can’t recommend Chestnut Homes, Kamila, Helene and her team enough. 5 stars from me!

Iwan · 23 December 2025 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Simply an exceptional experience!

As a first time and solo buyer, the prospect of going through the most significant purchase I've ever made was beyond daunting. Fortunately, I've had the pleasure of doing it with Chestnut Homes. Rachel and Tracy were kind, approachable, and supportive throughout the entire process. All the way from arranging a viewing to completion, they have been nothing short of exceptional; answering any questions I may have, keeping me well-informed with my purchase, and generally being a welcoming presence. The quality of my home is astonishing. We have all heard the horror stories of buying new- not the case with Chestnut Homes- structurely and cosmetically, not a single thing was out of place. The aftercare has too been faultless. The very few issues that I have encountered with the appliances were rectified, enthusiasticly, by the fantastic customer service team within a week. I genuinely have nothing but positive things to say about Chestnut Homes. Thank you.

Jacob · 14 May 2025 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

So very happy to be in my new home!

So very happy to be in my new home and home is the right word. It feels like I have always lived here, and I love it. It took a little while to sell my house and I had a few times when I didn't think I'd get here, but Rachel was a wonderful support right from the start. She kept in touch regularly and was as determined as I was that I would finally get the house I wanted. And it wasn't the house I thought I'd buy, but one even better! Thank you Rachel for being so lovely and patient and I would thoroughly recommend Chestnut homes - I've had a great experience. A shout out for Tracy too, who I only met once but was equally as lovely. A big thank you!

Ms · 27 April 2025 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Fabulous new home, and exceptional quality

We have bought a wonderful Amberfield home and absolutely love everything about it. We especially appreciate all the premium extras included in the spec. We used the part exchange scheme with Spring and both companies worked quickly and seamlessly together, getting us into our new home in record time. We appreciated the use of digital technology used by their solicitors as we were able to upload everything quickly and securely, so avoiding trips backwards and forwards. We would particularly like to give a special shout out to our Sales Advisor Kamila who is an absolute gem! Kamila relentlessly pushed things forward on our behalf and kept us fully in the picture at every stage. Nothing is too much trouble, clearly takes pride in doing an excellent job, and always done with enthusiasm and a smile! We cannot fault the quality of Chestnut Homes and their standard of customer care, and we recommend them wholeheartedly.

Carol · 5 March 2025 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Great food

Great food. Good beer above all the superb service at Feathers in Holt

Bob · 26 February 2025 · Chestnut Homes Sibsey

★★★★★ 5/5

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We absolutely love our beautiful home…

We absolutely love our beautiful home on The Quadrant. After a stressful and prolonged house sale we are thrilled to live in this lovely area.

Tracey · 6 February 2025 · Chestnut Homes Sibsey

★★★★★ 1/5

Trustpilot

Avoid!! Take Your Money, and Go Elsewhere!

Beware! I have previously considered Chestnut Homes to be a reputable company within Lincolnshire - however since I became a Chestnut Homes homeowner, the experience has been disastrous. We moved in on 31st October 2024 - we reported on 31st August that there were issues with the windows, in that when the windows were shut you could see daylight between the frame and the sash because they didn’t close properly. Despite having 2 months to resolve this during the summer, prior to us moving in, NOTHING was done. To add insult to injury, they bad mouthed the supplier and installer who came round 6 times to visit my property to inspect the windows. It was only when I demanded a final fix of the windows by an alternate company this was finally agreed, and SIX MONTHS later the windows were replaced. This meant 3 days of labourers in my property to remove the existing windows and install new windows. I then had to pay a cleaner to clean the mess, and take 3 days off work. My energy bills were high due to requiring the heating on longer during the window due to draughts from the windows being open. Despite all of this, Chestnut Homes have actually emailed to tell me they provided “good customer service”. Clearly their version of good customer service and my version of good customer service are two completely different things. They also did not reply to several of my emails until chased, and then just reply from a generic ‘customer care’ email address with no name, so you don’t even know if it is the same person you are speaking to. When I approached their sales office on site, they told me they are ‘not allowed to get involved with customer care issues, as they will get in trouble’. So in summary, Chestnut Homes will take your money and then you’re on your own to fix their shoddy workmanship. I know I am not alone in this issue as their own ‘handy man’ and the company that eventually replaced the windows have confirmed they are fixing/replacing the windows across all of the Chestnut Homes sites. I would advise you to look elsewhere.

Luke · 15 November 2024 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

The Meadows, Dunholme

We recently purchased on the Meadows Estate, Dunholme, Lincolnshire. Tracy and Rachel in the sales office were super supportive in progressing what turned out to be a quite complex sale and often acted as a second estate agent on our behalf, honestly the sale wouldn't have occurred without their support. We are extremely happy with the quality of our home, and we love living here. We compared against other developers in the area and the houses on offer from Chestnut were of much higher quality. Any minor niggles on the house have been sorted immediately, with great support from Pete the site manager, with an electrician coming in on his day off to resolve an issue with the oven. Grade A service start to finish and could not recommend them more.

Nick · 31 July 2024 · Chestnut Homes Sibsey

★★★★★ 1/5

Trustpilot

Poor quality build, worse service

Having been in the home 2 years I have had several significant issues alongside the usual small defects you may expect. Currently I have no working doors on my house with a front door of which the lock has broken leaving my house vulnerable and a back door that leaks profusely during heavy rain resulting in my floor and skirtings taking on frequent water which I am sure will be doing no good. I have a draft on the window in one of my bedrooms meaning I am in a continual battle with mould despite having a dehumidifier running constantly. These are just the main ongoing issues with my new build Chestnut Home. Worst part of all of this has been the service. No 12 month defect check though apparently I received a letter about it. Whenever I contacted Longhurst regarding issues I got told the fault was not covered or with more recent issues it is outside of the defect period, IF they even bother to respond at all or to contact the builder (Chestnut Homes). I tried contacting Chestnut Homes about the issues and kept getting passed back to Longhurst or ignored. I finally thought I may be getting somewhere with Chestnut Homes after I was told they would file a warranty for me on the doors but have been told today after having to chase Chestnut Homes again, that my doors are not covered as they only have a two year warranty though my leaking back door was mentioned within the first two years being in the property. They chose not to address my concern over the window draft or questions about whether the doors are covered by the NHBC. I am not alone in having these issues, I am not on one bad plot. I have heard from numerous other residents they are struggling to get issues resolved the doors leaking or locks broken being a scarily common issue. You only have to do a walk around the estate and you can see new handles on a significant percentage of the doors where they have clearly had locks replaced and this includes my neighbour. Unfortunately I am left disgruntled and like many others convinced new builds are not built to quality of past. Resident of Heron Park, Wyberton in Lincolnshire.

Brad · 3 May 2024 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Thank you Jayne, and thank you Chestnut homes

Jayne from Chestnut homes coningsby has been absolutely amazing from start to finish, When me and my partner set eyes on our first ever family home, Nothing was ever any trouble for Jayne right down to our silly little questions. Jayne has made me and my family always feel very welcome whenever we have popped into the showroom. Cannot wait to spend many years in our Chestnut Home. Thank you for everything.

Mr · 26 March 2024 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Wyberton, Boston

In December 2023, we visitedthe Quadrant to enquire about shared-ownership properties. Little did we know, with Kamila's guidance, we'd soon reserve our dream home, Buttermere, and own it outright. Kamila's proactive support, from financial advice to paperwork, was invaluable. Her warm personality made the entire process enjoyable. Thanks, Kamila and Chestnut Homes, for turning out homeownership dream into a reality. Forever grateful for the seamless journey

Marek · 14 March 2024 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

I just visited the site & BOUGHT

I just visited the site, but the friendly & kind attitude of the staff made me visit them again & I bought my first home with them. Many thanks to Nikki & Jo for answering me with patience & smile to my repeat questions

Dr · 9 March 2024 · Chestnut Homes Sibsey

★★★★★ 1/5

Trustpilot

Left my home unsecured after the lock…

Left my home unsecured after the lock broke within just over a year of owning the house. This is our 3rd faulty cheap lock and currently can’t secure the home and it was reported at 8am this morning - nearly 12 hours later with nobody even been out. Got a chest of drawers in front of my door!! I have a 9 year old in the house and my home insurance is not valid if the home isn’t secured. Once they have your money the customer care goes out the window! Same story as when I bought my first home with them in 2011, benefit of the doubt given in 2022 and here we go again! Do not recommend!!!

Emma · 26 February 2024 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

PRAISE

What fantastic staff at Chantrey Park. They dont just go the extra mile, they will do a marathon if you ask. With them driving the legal teams we have moved in just 7 weeks after finding our house. Now they are helping greatly with the tweeks that will personalise it. Multiple people snagged it so that apart from a glitch with the dishwasher moving has been hassle free. The house is highly energy efficient and yet we have the largest baths ever in which to luxuriate. This firm is truly customer focused.

Roy · 11 December 2023 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Nikki & Jo were a great help and made…

Nikki & Jo were a great help and made the move as easy as possible, whilst always smiling. Thanks

Customer · 11 December 2023 · Chestnut Homes Sibsey

★★★★★ 5/5

Trustpilot

Great Team -Chantry Park -Market Rasen

We moved into our new home on Chantry Park , Market Rasen in August this year. The process was professional and nothing was too much trouble. Our sales advisor Janet has been absolutely brilliant with us , her patience , help, understanding and friendly customer care is outstanding , a credit to Chestnut Homes . Alongside Janet , we have also had help and support from Mary in sales , again nothing to much trouble, friendly and helpful . The site manager Matt and maintenance guy Brian , have also been brilliant . Thank you to each of you for all the help and support . We are loving our new home , and looking forward to our first Christmas here . I most definitely would recommend Chestnut Homes to anyone thinking of buying a new property . Keep up the great work guys xx

Leanne · 5 December 2023 · Chestnut Homes Sibsey