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★★★★★
542 reviews across 2 offices and 2 platforms
Charter Whyman has two offices, all in Letchworth Garden City. Together they have 542 reviews on two platforms, rated 4.9 out of 5 overall.
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Charter Whyman's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Charter Whyman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Charter Whyman is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2023.
2023 1 award EA Masters 2023 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 496 reviews on Google only. Show every review
5/5
GoogleHugely positive experience with Charter Whyman. They recently helped with the sale of our previous house and the purchase of our current one and we were impressed by their service every step of the way. Friendly, professional, efficient and to top it all off they're a lovely bunch. Highly recommend.
Thank you Eli! Enjoyed helping you move :) - Danny and the team
5/5
GoogleJames came around today to value our bungalow. Such a nice friendly young man. Discussed what he thought was the value of our home and explained everything. Left documents to go through with my partner which are really helpful and........he …
I'm so glad to hear you had a pleasant experience with James during the valuation of your bungalow! It's always great when you can connect with a friendly and knowledgeable professional. If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for sharing your positive feedback!
5/5
GoogleThe service was excellent.The team went above & beyond the norm to make my property purchase a success, within the timescales required. Extremely professional, efficient & very amenable. Thank you Andrew & team - we feel much at home!! Caroline
How lovely to see! It was a pleasure to help and thank you for the kind words - All the best from Andrew and the team at CW!
5/5
GoogleWe recently purchased a property through Charter Whyman. Danny and the team were brilliant from start to finish. Not only did they keep us informed of the progress but they also frequently checked in with the estate agents for our sale, helping to keep the process moving forward. Would highly recommend them! Thank you Danny and team!
Thank you for the lovely review Sophie! All the best from Danny & the team :)
5/5
GoogleThe service was excellent.The team went above & beyond the norm to make my property purchase a success, within the timescales required. Extremely professional, efficient & very amenable. Thank you Andrew & team - we feel much at home!! Caroline
How lovely to see! It was a pleasure to help and thank you for the kind words - All the best from Andrew and the team at CW!
5/5
GoogleCharter Whyman sold our early Garden City house this year and I would highly recommend them to anyone looking to sell similar. From start to finish they were highly professional and demonstrated a thorough understanding of the market in Letchworth, with access to a good database of potential buyers. The process wasn't without its problems and Danny in particular was professional and kept us informed, helping us find solutions to the problems and ultimately resulting in a successful sale.
It was a pleasure to help you Tina! All the best in your new home - Danny & the team at CW
5/5
GoogleCharter Whyman sold our early Garden City house this year and I would highly recommend them to anyone looking to sell similar. From start to finish they were highly professional and demonstrated a thorough understanding of the market in Letchworth, with access to a good database of potential buyers. The process wasn't without its problems and Danny in particular was professional and kept us informed, helping us find solutions to the problems and ultimately resulting in a successful sale.
It was a pleasure to help you Tina! All the best in your new home - Danny & the team at CW
5/5
GoogleThe team at Charter Whyman were fantastic when buying our house. At all times professional and leaning forward to ensure everything got connected to enable our purchase to happen. They stood out from lots of other agents we dealt with on our house buying journey. If we ever move again we will definitely use them.
Thank you for your kind words, all the best in your new home! - Andrew and the team at CW
5/5
GoogleWe recently purchased a property through Charter Whyman. Danny and the team were brilliant from start to finish. Not only did they keep us informed of the progress but they also frequently checked in with the estate agents for our sale, helping to keep the process moving forward. Would highly recommend them! Thank you Danny and team!
Thank you for the lovely review Sophie! All the best from Danny & the team :)
5/5
GoogleAbsolutely brilliant customer service and a very good example of polite and helpful staff. William was fantastic.
5/5
GoogleThe team at Charter Whyman were fantastic when buying our house. At all times professional and leaning forward to ensure everything got connected to enable our purchase to happen. They stood out from lots of other agents we dealt with on our house buying journey. If we ever move again we will definitely use them.
Thank you for your kind words, all the best in your new home! - Andrew and the team at CW
5/5
GoogleAbsolutely brilliant customer service and a very good example of polite and helpful staff. William was fantastic.
5/5
GoogleExcellent service on every count very happy with no probs at all
I'm thrilled to hear that you had an excellent experience with us! Thank you for your positive feedback and we look forward to serving you again in the future.
5/5
GoogleWe engaged Charter Whyman to sell our 2 bedroom flat in Letchworth, and could not have been more impressed with their service and professionalism. We dealt with Danny, Simon and Andrew, all of who were brilliant at keeping us updated throughout the process, liaising with all parties to ensure everything ran smoothly. Photos were taken and brochure prepared on the Monday by Simon, first viewing conducted by Danny on Tuesday, and we accepted an offer on Wednesday. The sale completed this week, around 9 weeks after accepting the offer. I don't think Charter Whyman could have improved any part of the experience, and we would not hestiate to use their services again. Thanks again gents!
Thank you for the lovely feedback! We are glad to have helped you with your sale. All the best from Danny and the team at CW :)
5/5
GoogleWe bought our house through Charter Whyman and had an excellent experience. Danny arranged the viewing for us and guided us very professionally through the initial offer stage. After that, we mainly dealt with Andrew, who was an absolute pleasure to work with. He kept me informed at every key stage, regularly calling to make sure I knew what was happening. He went above and beyond by chasing our lender’s surveyor and coordinating between our surveyor and the lender’s far more than I’d expect from an agent. His experience and knowledge of local properties were invaluable, especially when we hit a few hiccups along the way. I cannot recommend Charter Whyman highly enough to anyone looking to buy or sell a home!
Thank you for the lovely feedback Beidi! All the best in your new home :)
5/5
GoogleFrom the very first appointment of taking the original details of my house for sale Simon was 'on the ball'. He was respectful, professional and everything you would want from an Estate Agent. Danny took over once my house was listed and again from the 'Get Go' he was understanding, efficient, constantly chasing the whole chain for updates (it was a long complex chain). He was generally available but I only had to leave a message if he was out and he never failed to get back to me, even if he didn't have anything further to add. Right to the very last minute of completion he was 'ahead of the game' and I wouldn't hesitate in recommending them for any potential moving requirements. Best I've ever used and I've moved many times over the years. 5* plus from me :-)
Thanks for the lovely words Ruth, we got there in the end didn't we hey! We hope you enjoy your new home :) - All the very best From Danny, Simon and the team at CW.
5/5
GoogleDanny at Charter Whyman has been exceptional from beginning to end during our house buying experience. From initial viewings to negotiation he was a pleasure to work with. It was a rocky road to completion but thanks to Danny’s hard work at chasing the chain, brilliant communication and a good sense of humour he kept the complex chain together and helped keep my stress levels in check. We have found our forever home now, but if we ever did decide to move again I wouldn’t consider hiring anyone else to work with. Having a professional estate agent on your side can make or break a house sale and I’m so glad we had Danny on our side. Can’t recommend him highly enough!
Hi Jess! Thank you so much, that means a lot! It was a journey, but I’m really glad we got there in the end. Wishing you all the best in your new home! - Danny
5/5
GoogleThoroughly recommended agent, very professional and personal approach throughout the whole process, Johnathon and his team did a great job and at a very competitve price. The only agent to go to in Letchworth in my opinion, A definite 5 stars plus
Thank you so much for the review Mike, all the best and thank you for using us.
5/5
GoogleWe always had a very welcoming experience from the team from the start of our tenancy to the end. William Beaty was especially very helpful with the end of tenancy process and assisted with making the last days of our stay very smooth. Thanks again William if you're seeing this! Highly recommend!!! 7 stars and more!! 😃
Thanks you so much for this, William will be well chuffed.
5/5
GoogleBuying a new home can be a very frustrating process especially if you haven't done so for a number of years so good and prompt communication is vital to the process. A good solicitor is accepted as the norm, but equally as important is the estate agent, whether buying or selling. In our case we were buying and Danny at Charter Whyman was brilliant in not only keeping us informed during the process, that in our case involved a probate property, but also in 'managing' the two solicitors involved. Our property visits were handled promptly and any additional information we required was progressed rapidly. So a big thankyou for your service Danny!
Thank you Terry! We got there in the end :) All the very best in your new home - from Danny and the team at CW
5/5
GoogleCharter Whyman sold our Edwardian early garden city home in Letchworth Garden City when, after 39 years, we decided to move to Worthing, West Sussex. The firm was extremely professional and helpful all the way through the transaction and attentive to the various travails that naturally occur during the potentially stressful process of selling a home. They successfully dealt with potential and eventual purchasers as well as solicitors and local authorities (itself a challenge in Letchworth, given its status as the first ‘Garden City’!) A special mention of Danny Poulton who worked tirelessly on our behalf; with energy and humour. He nudged where needed and pestered to get things done. Thanks, Danny. Thanks Charter Whyman.
It was a pleasure to get you moved Adrian and Jane. Thanks so much for the kind words! :) All the very best, Danny and the team!
5/5
GoogleWe had such a good experience buying a house through Charter Whyman 5 years ago that they were the obvious choice when we recently sold. The service has been outstanding. Our house sold promptly, in large part because Charter Whyman understand the local market and put together some great marketing materials. After we sold, Jonathan went out of his way time and time again to follow up across the chain on progress, and to keep us updated. When things stalled or hit an obstacle, Jonathan, Danny and the team came up with creative solutions to get things moving again, which was a massive weight off our shoulders. Nothing was ever any trouble - Jonathan was always at the end of the phone if we had any concerns. I can’t really recommend them highly enough! Thank you again!
Thank you so much for the lovely review - we all wish you the very best in your new home.
5/5
GoogleFantastic service from Charter Whyman! I'd give more than 5 stars if I could, best estate agents by far. They were very attentive and considerate from start to finish, always keeping me updated and chasing various people alongside me. Extremely professional as well so a huge thank you to all but a special mention to Danny who went above and beyond!
It was a pleasure to help you with your move Katie! All the best from Danny and the CW team :D
5/5
GoogleWhat a great Estate Agency. Danny worked with us and the seller to ensure that we were both happy with our respective outcomes and he went the extra mile to ensure the best outcome. Charter Whyman are, in my opinion the best estate agent in Letchworth as they always respond to you, they call when they say they will and they do what they say they will do. This is very rare in terms of customer service these days. I would definitely use them again, and have no hesitation in recommending them to others looking to buy or sell their property. Thanks a lot guys. Jeptha
Jeptha thank you very much for your amazing review! It was a pleasure to help you :) all the best from Danny & CW!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Letchworth Garden City (37 Station Road) has the most, with 310 reviews rated 4.9 out of 5, followed by Letchworth with 270.
The two Charter Whyman offices, by town:
Yes. In The Trusted Agent 2026 awards, Letchworth Garden City won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2023.
