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★★★★★
542 reviews across 2 offices and 2 platforms
Charter Whyman has two offices, all in Letchworth Garden City. Together they have 542 reviews on two platforms, rated 4.9 out of 5 overall.
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Charter Whyman's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Charter Whyman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Charter Whyman is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2023.
2023 1 award EA Masters 2023 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 496 reviews on Google only. Show every review
5/5
GoogleWe cannot rate Charter Whyman highly enough. Throughout what turned out to be a very long and stressful process we received nothing but the highest levels of support and professionalism from the team in Letchworth. We would have no hesitation in recommending this Estate Agency to anyone thinking of selling their home. Thank you!
5/5
GoogleAndrew drove the sale of our old property and the purchase of our new property. He was in constant liaison with the Solicitors from all three parties and without his assistance the move would definitely have been delayed - we moved on 24th March (1st day of UK lockdown) so any delay would have most likely caused the chain to collapse. The level of professionalism exhibited by every single member of the team we were in contact with far exceed our expectations, as did the overall service. Although I never want to move again, if I did I would not hesitate to use Charter Whyman.
5/5
GoogleCharter Whyman are a very professional and friendly company to work with. From introducing us to the area and quickly establishing our requirements, to keeping us up to date with new houses on the market, showing us round and then guiding us through a very difficult sales process, due to a huge chain. Charter Whyman and their staff were a pleasure to deal with and I would recommend them to anyone looking to buy a house in Letchworth and the surrounding areas. Thank you Charter Whyman!
Thank you for your feedback, it was a pleasure to help you move into your new home.
5/5
GoogleI’m generally not keen on estate agents but I found Charter Whyman excellent on all sides. Our sale took 3days! The staff are professional and on the ball. We were constantly updated on progress, often daily when the lower part of our chain dropped out. They were always friendly and approachable, nothing was too much bother and they negotiated our sale and purchase with a passion I’ve not seen before in estate agents. We’ve found previous companies wanting on several occasions. I thoroughly recommend CW and would be happy to use them again. I don’t think you’ll find better in the town.
Wonderful feedback, thank you John.
5/5
Google5 stars We were very impressed by how Charter Whyman handled our sale and purchase. Danny was in regular touch with us throughout the whole process of buying and selling. Matthew was very reassuring and reactive when we had concerns about some developments along the way. Simon did a great job of selling their service to us in the first place, with no high pressure sales exerted upon us. All in all, we trusted this company to guide us through the uncertain and sometimes worrying period that ensues when moving house. We would highly recommend them.
Thank you Rita, I hope you are enjoying the new home.
5/5
GoogleCharter Whyman dealt with both our sale and purchase. All the staff are friendly, helpful and very professional. We were particularly impressed with Simon at the valuation stage of selling our house. He was professional and didn’t give any pressurised sales pitch. Overall Charter Whyman helped us to move swiftly in a long chain and were ready to assist as required.
Thank you Satnam for your lovely comments.
5/5
GoogleI bought a property through charter Whyman Letchworth and they were an absolute delight to do business with. Very professional, attentive without being overbearing, helpful, supportive, calm under pressure and unflappable.
Eileen, many thanks for your feedback. I have passed your comments onto the team.
5/5
GoogleRating only, no written review.
Thank you Hayley for the 5 star rating.
5/5
GoogleOutstanding service. Particular thanks to Jonathan. Very helpful throughout. Kept me up to date with the process.
Mark, many thanks, I have passed your comments onto Jonathan and the team.
5/5
GoogleA very professional team who kept us informed during all phases of our sale and pushed the sale along chasing vendors further down the chain. Would definitely recommend
Many thank for your lovely comments and for the cake!
5/5
Googlehad some issuing with a viewing however the team handle this situation very well and very professionally to accommodate my need many thanks
Dear Gennaro, Thank you very much for your feedback. I have passed your kind words onto the lettings team and they will do their utmost in trying to find you your next home.
5/5
GoogleLovely people and looked after us through our purchase. Wouldn’t hesitate to use them if and when we move again.
Thank you Matthew for your review, I will pass your kind comments onto the team.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat people and always on time and made everything clear and easy to understand
Daniel, the feedback is very much appreciated.
1/5
GoogleWouldn’t trust them at all. They use shoddy contractors who use inferior quality products and over charge you. If you’re thinking of using these guys to rent your house out, then think again.
5/5
GoogleI wouldn’t hesitate in using Charter Whyman for further rentals. Top estate agents, and alway happy to help. Five ⭐️⭐️⭐️⭐️⭐️ review from me.
Alan, thank you for the feedback I have passed your comments onto the team.
5/5
GoogleCharter Whyman are by far the best estate agents in the area. Full of knowledge and expertise, they provided excellent guidance throughout what can otherwise be a stressful process. Massive thank you to the entire team
Thanks so much for the kind words Jade, I do hope the house is good for you.
5/5
GoogleSalim and the team at Charter Whyman consistently deliver an excellent service. They are thorough, detailed and professional and go out of their way to help and support with issues when they arise. They really help take the stress away.
Kashmir, I have passed your lovely comments onto Salim and the team. Thank you.
5/5
GoogleReally impressed with the service I receive at Charter Whyman. I’ve had a few problems with the plumbing at my property and it was sorted efficiently and professionally. I would highly recommend this agency, thank you Salim for giving me peace of mind in renting my property.
Nicola, many thanks for your positive comments.
5/5
GoogleExcellent Service provided by Charter Whyman. Always punctual and thorough. Dealing with a range of issues that take the hassle out of renting. Salim and the team go above and beyond other agents in providing a service that is both understanding and communicative. Local knowledge is second to none. Keep up the excellent work guys!
Thank you Monty for your lovely feedback.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat people and always on time and made everything clear and easy to understand
Daniel, the feedback is very much appreciated.
1/5
GoogleWouldn’t trust them at all. They use shoddy contractors who use inferior quality products and over charge you. If you’re thinking of using these guys to rent your house out, then think again.
5/5
GoogleI wouldn’t hesitate in using Charter Whyman for further rentals. Top estate agents, and alway happy to help. Five ⭐️⭐️⭐️⭐️⭐️ review from me.
Alan, thank you for the feedback I have passed your comments onto the team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Letchworth Garden City (37 Station Road) has the most, with 310 reviews rated 4.9 out of 5, followed by Letchworth with 270.
The two Charter Whyman offices, by town:
Yes. In The Trusted Agent 2026 awards, Letchworth Garden City won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2023.
