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Chaffers estate agents in Shaftesbury, Sturminster Newton and Blandford Forum

4.7

★★★★★ Excellent

161 reviews across 3 offices and 4 platforms

Chaffers has three offices, in Shaftesbury, Sturminster Newton and Blandford Forum. Together they have 161 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

152

Reviews on Google

All 3 offices

Facebook logo

4.0 / 5

4

Reviews on Facebook

All 3 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 3 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

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Our offices

Chaffers's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 151 reviews on Google only. Show every review

5/5

Google

Moved to the area from the Midlands, renting till I find a permanent place, Kevin was great, very helpful, informative and made sure that everything was ok, would highly recommend.

Carol · 13 June 2021 · Chaffers Sturminster Newton

5/5

Google

I would recommend Roy Barrett to anyone selling a property. Brandon and James could not have been more helpful and nothing was too much trouble. Very professional - Thank you.

Jacqueline · 13 June 2021 · Chaffers Sturminster Newton

5/5

Google

I have recently dealt with Roy Barrett, particularly Bev and Brandon, on the sale of a property by auction. Roy Barrett's dealt with all parties with the upmost professionalism resulting in a positive result for the seller. Highly recommended for any and all property needs!PositiveResponsiveness, Quality, Professionalism

Daniel · 13 June 2021 · Chaffers Sturminster Newton

5/5

Google

Over the past seven years our house in Sturminster Newton was rented out with virtually no voids and certainly no hassle. Kevin managed the property perfectly, often going above and beyond what could normally be expected. When we came to sell, (during these tricky Covid-19 times) Brandon handled everything impeccably. We really couldn't be happier with them and heartily recommend for both sales and lettings. They didn't just get the job done, all of the team are a real pleasure to deal with.PositiveProfessionalism

Tracy · 13 June 2021 · Chaffers Sturminster Newton

5/5

Google

Roy Barrett sold us a house in Sturminster earlier this month. Although they were not acting for us as we were buying, the customer service was first class. Brandon specifically was a big help with loving the purchase along and getting stuck in with the chain to hurry everyone along. A really lovely professional service - all with a smile and sense of humour. The welcome card when I collected the keys was a great touch. Well done the Sturminster branch! When we come to sell we will us Roy Barrett.

Thomas · 13 June 2021 · Chaffers Sturminster Newton

3/5

Google

Rating only, no written review.

Capri · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Thank you for your review Capri, after speaking to you we are pleased to hear this re-view was left by mistake and intended for one of our competitors, take care..

5/5

Google

Thank you to all your staff with our recent house purchasePositiveProfessionalism

Peter · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Good Morning Peter, Thank you so much for taking the time to leave us a kind review :)

5/5

Google

Requested a viewing, that was arranged for later the same day. Great service, very professional.

Ruth · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Good Afternoon Ruth, Thank you so much for taking the time to leave a kind review. Stay Safe! Best Wishes, Team Chaffers.

5/5

Google

The whole team at Chaffers, Shaftesbury who I highly recommend, were so very Professional, efficient, helpful and communicative throughout the sale of our property upon which we very recently completed - a credit to everyone, thank you! Shirley AlexanderPositiveResponsiveness, Professionalism, Value

Brian · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Morning Shirley, Thank you so much for your kind words and the goodies. It was a real pleasure to help you.. take care :)

5/5

Google

Absolutely brilliant service provided from initial listing through to completion! Jackie was a real star and kept us updated throughout the whole process. All questions were answered quickly. A very professional service provided and will defiantly look forward to using yourselves again! Thank you once again for all your help - Henry Mclean

Charles · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Thank you so much for taking the time to leave a kind review. Your comments are gratefully appreciated, take care.

5/5

Google

Today we completed on our Buy To Let purchase. A massive thank you to Jackie for all your hard work and help throughout the process. We look forward to working with you again in the future. Thank you Eve and Will SidfordPositiveResponsiveness, Quality, Professionalism

Eve · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Thank you so much for your kind review Eve and Will, we look forward to helping you in the future, good luck with your venture. Take care.

5/5

Google

Would always highly recommend Chaffers. When buying our house through Chaffers we dealt with Jackie Mundy and she is very professional and dealt with anything that arose very quickly . She was also very friendly all the time as were all the other staff at Chaffers. Will use them again when ever buying or selling.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Hi Sarah, It was a pleasure to help you.. Thank you so much for taking the time to leave us a kind re-view, we hope your enjoying your new home.. take care

5/5

Google

Jackie was amazing to deal with; friendly, professional and super helpful. She made the purchase of our first home (what seemed like an infinitely long process during Covid!) extremely easy and 100% safe. Thanks again for everything.

Esther · 13 June 2021 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Thank you so much for your kind review Esther! we hope your enjoying your gorgeous cottage..

5/5

Google

Excellent service - knowledgeable, friendly staff

James · 4 May 2021 · Chaffers Blandford Forum

5/5

Google

What professional service, really impressed how everything was handled especially in these difficult times cant thank them enough! Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Jamie-leigh · 24 August 2020 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Hi Jamie-Leigh, thank you for taking the time to leave positive feedback which is gratefully received. Take care

5/5

Google

We bought a house through Roy Barrett. We viewed the house twice initially and both agents who showed us round were fantastic. They answered our questions and gave us plenty of time to look and consider. At no time did we feel hurried or pressured. Throughout the negotiating and sales process Beverley went beyond all expectation with her communication, follow up and help, meaning that we totally trusted her. She kept every promise she made and sorted any difficulties that arose. After we had moved in to the property we were delighted to invite her round for a cup of tea to say thank you! We would thoroughly recommend Roy Barrett and the very personal service they give.

Sue · 13 June 2020 · Chaffers Sturminster Newton

1/5

Google

Rating only, no written review.

Lee · 13 June 2020 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Hi Lee, thanks for your review. We aren't aware you were a client though can see we perhaps didn't get things right. We'd love to resolve this please email Shaftesbury@chaffersestateagents.co.uk, take care

2/5

Google

The website is really hard to navigate

Sarah · 13 June 2020 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Hi Sarah, thanks for your feedback- we've actually just launched a brand new website, please take a look https://chaffersestateagents.co.uk/ I think you'll agree it's much better, take care

5/5

Google

Good customer service, timely and efficient

JR · 13 June 2020 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Thank you for taking the time to leave a kind re-view, take care :)

5/5

Google

We found the Chaffers team, especially Jackie, to be great communicators, hard workers, clear with their advice, and always pleasant to deal with, They got us the price they had predicted despite quiet market conditions. We are very happy that we chose the right agent for the Shaftesbury area and have no hesitation in recommending Chaffers.

Imogen · 13 June 2020 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Thank you so much for your lovely re-view Imogen! :) take care

5/5

Google

Superb service again for a Schedule of Condition on commercial premises. Extremely thorough report and excellent pictures highlighting existing issues. This is the second time I have used this service with Chaffers and the first report saved me thousands with my previous landlord when they tried to blame me for damages that were there when I took the premises. With such a professional report which detailed absolutely everything they stopped trying to argue immediately and returned my deposit. Game, set and match...Thank you Chaffers!PositiveResponsiveness, Quality, Professionalism, Value

Helen · 13 June 2020 · Chaffers Shaftesbury

Agent replied · 12 June 2024

Hi Helen, We are absolutely delighted we've saved you money and you were happy with our service's.. Thank you so much for taking the time to leave a wonderful review! Take care :)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Chaffers

Which Chaffers office has the most reviews?

Shaftesbury has the most, with 77 reviews rated 4.6 out of 5, followed by Sturminster Newton with 76.

Where are the Chaffers offices?

The three Chaffers offices, by town:

Reviews may appear on more than one platform.

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