5/5
Efficient and thoroughly professional team in the rental department. Always a positive and helpful attitude - a pleasure using Chaffers to rent our property in the area.
Agent replied Β· 23 September 2025
thank you for your kind review Marcus..
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161 reviews across 3 offices and 4 platforms
Chaffers has three offices, in Shaftesbury, Sturminster Newton and Blandford Forum. Together they have 161 reviews on four platforms, rated 4.7 out of 5 overall.
152
Reviews on Google
All 3 offices
4
Reviews on Facebook
All 3 offices
1
Reviews on Yell
All 3 offices
4
Reviews on Trustpilot
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Chaffers's three offices, most reviewed first. Each has its own page.
Showing 151 reviews on Google only. Show every review
5/5
Efficient and thoroughly professional team in the rental department. Always a positive and helpful attitude - a pleasure using Chaffers to rent our property in the area.
thank you for your kind review Marcus..
5/5
I am very pleased with the new Tenants that has been found for my property with Chaffers Estate Agent and I have just recently been to the property and meet them both.
thank you Sarah! your feedback is hugely appreciated...
5/5
I will be forever grateful for Annabelle and the help and effort she have put into helping me out to apply for the property. She was extremely welcoming and very professional. I cannot recommend her enough! Thank you Annabelle! X
thanks for your kind review Bella, best wishes
5/5
We have had the pleasure of Chaffers looking after 2 rental properties for us now for several years. Recently we have had a change over of tenants at one of our properties. From the appraisal to finding the right tenant, Neil of chaffers in Shaftesbury was absolutely first class, he went above and beyond to find the perfect tenant for our property. Neil's approach was professional and honest not only too us but too our new tenants throughout the stress free process, communication and service at its absolute best! Thank you Neil and the lovely helpful ladies in the office with you. We have no hesitation in recommending Chaffers letting agency.
thanks for your lovely review Sue
5/5
The sale went through seamlessly. All staff helpful, patient and polite. Can highly recommend
5/5
We recently purchased a property through chaffers, we were very happy with the service provided by the company and in particular Kyle who handled our queries quickly and efficiently.
5/5
Hi Kyle, just wanted to say a massive thankyou for all your help selling and buying, you were fantastic. Always calm always helpful. We love the bungalow, needs lots doing so we're going to take our time and enjoy doing it. Thanks again Kyle, Tonia & Russell π β¦
5/5
Fantastic experience thank you so much!!
thank you for your kind review..
5/5
Jackie at Chaffers has been brilliant. She kept me and my solicitor up to date and was extremely helpful
thank you so much Cheryl.. it was a pleasure to help you...
5/5
Excellent estate agents, very proactive and always happy to help.
5/5
Kyle and John were very professional and helpful.When other estate agents tried to sell for us Chaffers got us over the line helping with a 5 1/2 week timeline Thank you guys
5/5
Absolutely first class estate agents. Nothing was too much trouble and were very helpful and informative about what is happening with the property they are selling for me. I am so pleased that I chose them to sell my property and I thank them very much.
5/5
Amazing First-Home Buying Experience with Chaffers Estate Agents We recently purchased our first home through Chaffers Estate Agents in Sturminster Newton, and the experience was nothing short of excellent. As first-time buyers, we had a lot of questions and uncertainties, but the team at Chaffers made the entire process smooth and stress-free. A huge thank you to Kyle and John, who were absolutely brilliant throughout. Kyle's professionalism, knowledge, and clear communication stood out from the very beginning. He guided us step-by-step, ensuring we understood every part of the process, which was incredibly reassuring. Thanks to Kyle and John, what could have been a daunting experience turned into a memorable and exciting journey. We couldnβt be happier with our new home, and weβre so grateful to Chaffers for their help.
5/5
We were very pleased with the service we received - thank you Kyle.
5/5
Kyle Venters and John Pugh did a great job of selling my late mother's house in Sturminster Newton. They offered realistic advice and managed the inevitable complexities with professionalism. Recommended without reservation.
4/5
Rating only, no written review.
Thank you so much for taking the time to leave a kind review David..
5/5
Jackie and Michael have been very helpful, friendly and professional throughout our first property purchase. I would highly recommend them, and look forward to working with them again in the future.
Hi Ben, Thank you so much for your kind review, we wish you all the best in your new home, kindest regards, Shaftesbury Chaffers..
5/5
My Parents recently brought from Chaffers and had a lot of problems with the solicitors they used, Jackie and Lauren were absolutely brilliant in helping out with the paperwork to force the move over the line in time for exchange and completion. I canβt recommend Chaffers enough
Thank you so much for your kind review Shaun.. We wish your parents all the best in their new home...
5/5
Very helpful and supportive staff. Great service and communication throughout the sale of my motherβs bungalow. Thank you team!
Thank you Tim, your kind review is hugely appreciated..
5/5
I rang with a valuation query. The person I spoke to was very pleasant and helpful, and took time to explain the position to me.
5/5
A very professional Team, headed by Kyle Venters, located in this sleepy county town. Don't let the location fool you, excellent handling and management of your sale or purchase. Communication, handling, buyers for the sale, progressing, all made the whole process one thing that you didn't need to have a worry about. Can't thank them enough for their outstanding service.
5/5
Our cottage was successfully sold in a short period of time through Chaffers. Kyle advised us to use the Modern Auction route. He managed this process efficiently, providing images of the property, over 10 viewings and feedback to us within one week. We accepted an offer and the sale completed. We would like to thank Kyle and recommend Modern Auction as a method of sale if suited to a Chaffers client.
5/5
Very efficient and friendly, always welcoming in the office and punctual for appointment.
5/5
Recently sold my house through Brandon at Roy Barrett, brilliant service, always kept in touch and made the process as smooth a possible. Made what could have been a stressful situation incredibly easy. I highly recommend.
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Shaftesbury has the most, with 77 reviews rated 4.6 out of 5, followed by Sturminster Newton with 76.
The three Chaffers offices, by town: