Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleCouldn’t recommend chaffers enough. They were so helpful, so on board on helping us get settled into our new home, had weekly updates and it wasn’t any hassle for them to help with anything we needed help with. They were great, we had Emma help us with our property and she was excellent.
Gab · 16 January 2026 · Chaffers Shaftesbury
Agent replied · 16 April 2026
Thank you so much for your glowing review, Gab, it really does mean a great deal to us! Settling into a new home can be such a big step, and we are so pleased that Emma and the team were able to make the process as smooth and stress-free as possible for you.
Regular communication and being there when our clients need us is something we pride ourselves on, so it is fantastic to hear that came through in your experience.
We wish you every happiness in your new home and hope to be of service to you again in the future!
Chaffers Estate Agents
★★★★★ 5/5
GoogleVery positive experience using Chaffers - Emma was accommodating and friendly and I felt she understood the needs of our family. Good communication and I’d definitely use them again
Danii · 16 January 2026 · Chaffers Shaftesbury
Agent replied · 16 April 2026
Thank you so much for your lovely review, Danii! We are so pleased to hear that you had a positive experience with us. Emma works hard to ensure every client feels listened to and well looked after, so it is wonderful to know that she understood the needs of your family and made the process a smooth one.
We look forward to working with you again in the future!
Chaffers Estate Agents
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had an excellent experience with Chaffers Shaftesbury, and I would highly recommend them to anyone looking to rent in the area.
A special thank you to Emma, who truly went above and beyond to help me secure a lovely property in Templecombe. From start to finish, she was professional, responsive, and incredibly supportive. She took the time to understand my circumstances, kept me well informed throughout the process, and made what can often be a stressful experience feel smooth and reassuring.
Emma’s attention to detail, warmth, and genuine willingness to help really stood out. It’s rare to come across someone who combines efficiency with such a personable approach, and it made a huge difference.
Thank you to Emma and the team at Chaffers Shaftesbury, a first-class service all round.
Patience · 11 January 2026 · Chaffers Shaftesbury
Agent replied · 16 April 2026
Thank you so much for such a wonderful and heartfelt review, Patience, we are absolutely delighted to hear that your experience with us was such a positive one!
Emma will be so touched to read your kind words. She is a truly dedicated member of our team and it is a joy to see her commitment and care for her clients recognised in this way. Helping people through the process of finding and securing a new home is something she is genuinely passionate about, and your feedback reflects exactly the standard of service we strive to provide.
We wish you every happiness in your new home in Templecombe and thank you for choosing Chaffers Shaftesbury, it was an absolute pleasure working with you!
Chaffers Estate Agents
★★★★★ 5/5
GoogleRating only, no written review.
Joanne · 16 December 2025 · Chaffers Shaftesbury
★★★★★ 5/5
TrustpilotJohn Pugh what a great Estate Agent!
John was extremely helpful with our viewings at Hinton St Mary. A very knowledgeable and pleasant man! He told us lots about the area, where to walk our dogs, and recommend the local pub (and how to get there).
Lindsey · 24 November 2025 · Chaffers Shaftesbury
Agent replied · 4 June 2026
Thank you so much for your wonderful review, Lindsey! We're delighted to hear that John made your viewings at Hinton St Mary such a great experience. His local knowledge really is second to none, he's a fantastic asset to our Sturminster Newton team. We hope you found your perfect property and that you've already made the most of that pub recommendation! 🐾⭐️
The Team at Chaffers Estate Agents
★★★★★ 5/5
GoogleI don't normally leave reviews, but I have to say that Harry Fishenden, who showed us around the property we purchased, was amazing. He was knowledgeable, well prepared, and full of enthusiasm, which was absolutely infectious!
Harry is a real credit to Chaffers. His professionalism, work ethic, and exceptional communication skills made the whole experience of buying and relocating so much more positive and enjoyable. No question was ever too much for him; he was always quick to offer advice and find solutions to any queries we had.
We viewed the property several times, and Harry always made arranging visits simple and stress-free. He really knows how to build rapport and clearly has a passion for learning and developing in his role. Even our little one enjoyed seeing Harry and felt included in the process!
He truly is an asset to Chaffers, and we can’t thank him and the team enough for all their help along the way.
Thanks again,
Melissa and Andy.
Mel · 11 November 2025 · Chaffers Shaftesbury
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a fantastic review, Melissa and Andy, especially as you mentioned it's not something you do often, which makes it all the more meaningful to us!
Harry is an absolute gem and a real asset to our team, so it is wonderful to hear that his enthusiasm, knowledge and dedication made such a difference to your buying and relocation journey. We will make sure he reads every word, he thoroughly deserves the recognition!
It also warms our hearts to hear that your little one felt included throughout the process, moving home is a big family adventure and it sounds like Harry made it a truly enjoyable one for everyone.
We wish you, Andy, and your family every happiness in your new home and thank you so much for choosing Chaffers. It was a pleasure being part of such an exciting chapter for your family!
Chaffers Estate Agents
★★★★★ 5/5
GoogleHad a fantastic experience with chaffers
Originally we were looked after by Harry who was doing his training. He did a fantastic job at showing us around and following up on any questions we had, massive thanks to Harry!
We also met John who is great! Very friendly and knowledgeable of the local area, he did a fantastic job and was accommodating to our every need
Overall our experience was brilliant and would recommend the Sturminster Newton office to a friend
Thanks Chaffers!
Dan · 13 October 2025 · Chaffers Sturminster Newton
★★★★★ 5/5
GoogleChaffers was very helpful and professional; Annabel was charming and a delight to work with.
Martin · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 11 October 2026
Hi Martin, thank you for taking the time to leave a lovely review about Annabel, it is so appreciated.. Best Wishes
★★★★★ 5/5
GoogleI viewed a lovely property with Annabel and she is so lovely and welcoming. It was the first property I was looking to settle into and she was very thorough and had a comforting presence which made me feel at ease to ask questions and be happy.
John · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 11 October 2026
Thank you so much for your lovely review of Annabel..
★★★★★ 5/5
GoogleWe cannot thank Chaffers, Shaftesbury enough. Especially Jackie Buttress she has been truly amazing going above and beyond. We had a difficult move and don't think we would have gotten through the last six months without her at the end of the phone. She's a credit to Chaffers and we would not hesitate to recommend Chaffers to anyone. Thank you Jackie. Lyn and Les Pretlove.
Leslie · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 11 December 2024
Thank you for taking the time to leave a kind review Mr and Mrs Pretlove, your comments are hugely appreciated. We hope you enjoy your new home :)
★★★★★ 5/5
GoogleAlways a good service from Chaffers. Jackie has been excellent at chasing from start to finish. Sold a couple properties through them recently
Jason · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 11 October 2026
Thank you so much for this lovely review Jason, which is hugely appreciated.. best wishes
★★★★★ 5/5
GoogleExcellent service.Very attentive and thoroughly professional.
Alister · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 11 October 2026
Huge thanks for your kind review Alister..
★★★★★ 5/5
GoogleI was very pleased with the service from Chaffers, the team are friendly and very helpful. They provided a professional and personal experience for me with good communication.
Gaynor · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 11 October 2026
thank you so much for a lovely review Gaynor! we hope your settling in well ..
★★★★★ 5/5
GoogleRating only, no written review.
Polly · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 11 October 2026
thank you Polly
★★★★★ 5/5
GoogleMy wife and I met Annabel to view a property we all quickly determined would not work for us. Annabel immediately made several very helpful suggestions on where we could and should focus our hunt in both the local and wider area. She was professional, very helpfully, very knowledgeable and very pleasant to speak with. We’re hoping to find somewhere where we can again work with her as we continue our search.
Mike · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 16 April 2026
thank you for your kind review Mike
★★★★★ 5/5
GoogleWe have recently been viewing properties for sale in Shaftesbury to add to our buy-to-let portfolio. I'm not a person who usually leaves reviews but I must say, Harry Fishenden who showed us around a couple of houses that are on the market with Chaffers was amazing. Knowledgeable, well prepared, offering us advice, his enthusiasm is infectious. He's a credit to Chaffers and Im sure he'll go far in his profession with such a good attitude. Harry, we hope to do business with you in the future.
Laura · 11 October 2025 · Chaffers Shaftesbury
Agent replied · 28 July 2025
thank you so much for your kind review about Harry, we hope to help you in the future..
★★★★★ 5/5
GoogleKyle & John
Thankyou for selling our house for us. You have been so good throughout the whole process. We would like to say a big thankyou for all the time and trouble you have gone to on our behalf and the professional and friendly way you have treated us at all times. We won't hesitate recommending you. Carol & Jim
Jim · 11 October 2025 · Chaffers Sturminster Newton
★★★★★ 5/5
GoogleAmazing First-Home Buying Experience with Chaffers Estate Agents
We recently purchased our first home through Chaffers Estate Agents in Sturminster Newton, and the experience was nothing short of excellent. As first-time buyers, we had a lot of questions and uncertainties, but the team at Chaffers made the entire process smooth and stress-free.
A huge thank you to Kyle and John, who were absolutely brilliant throughout. Kyle's professionalism, knowledge, and clear communication stood out from the very beginning. He guided us step-by-step, ensuring we understood every part of the process, which was incredibly reassuring.
Thanks to Kyle and John, what could have been a daunting experience turned into a memorable and exciting journey.
We couldn’t be happier with our new home, and we’re so grateful to Chaffers for their help.
Leo · 11 October 2025 · Chaffers Sturminster Newton
★★★★★ 5/5
GoogleWe are so glad that we chose Chaffers in Sturminster Newton to sell our house and would like to thank Kyle and his team for all their hard work. The professional photographs of the house that were taken made all the difference and throughout the sale we were kept up to date with what was happening. Kyle always looked very smart, was calm, supportive, helpful at every stage of the proceedings and always available to answer questions.
Barry · 11 October 2025 · Chaffers Sturminster Newton
★★★★★ 5/5
GoogleWonderful, approachable, very patient and professional service from Kyle and the team, couldn’t be faulted.
McMist · 14 August 2025 · Chaffers Sturminster Newton
★★★★★ 5/5
GoogleFriendly and honest communication throughout the process. We never felt pressured. John was kind and caring.
Sally · 14 August 2025 · Chaffers Sturminster Newton
★★★★★ 4/5
GoogleThanks to the team at Chaffers for their expertise. Especially thanks to Harry, I particularly appreciated regular communication and being kept up to date. He was interested in doing a good job for sellers and buyers alike and was chirpy and positive but realistic in conversations. Thank you Harry, Mike, Jackie and all.
Eve · 11 August 2025 · Chaffers Shaftesbury
Agent replied · 16 April 2026
thank you for your kind review Eve
★★★★★ 5/5
GoogleA big thank you to John and the team at Chaffers. They made sure that everything went smoothly with the purchase of our new home and offered plenty of sound advice. Can't recommend them enough!
Gabriella · 26 July 2025 · Chaffers Sturminster Newton
★★★★★ 5/5
GoogleWe were shown around a property by a young man called Harry and he was amazing!! He was very honest, knowledgeable and approachable. Very good at his job and had the seller and buyers best interests when showing us around the property. Well come Chaffers Shaftesbury you've got a great guy 10/10 from us
Thomas · 26 May 2025 · Chaffers Shaftesbury
Agent replied · 23 September 2025
thank you for your kind review
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