Trusted Agent profile
★★★★★
161 reviews across 3 offices and 4 platforms
Chaffers has three offices, in Shaftesbury, Sturminster Newton and Blandford Forum. Together they have 161 reviews on four platforms, rated 4.7 out of 5 overall.
152
Reviews on Google
All 3 offices
4
Reviews on Facebook
All 3 offices
1
Reviews on Yell
All 3 offices
4
Reviews on Trustpilot
Business-wide
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Chaffers's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMy solicitor waited weeks for the seller's solicitor to get started, but after contacting Beverley things were moving by the end of the day, many hiccups were encountered but Beverley always managed to deal with them and keep the purchase of my property moving forward, she has been a great help right to the very end. Would recommend Roy Barrett's fantastic service
5/5
GoogleWe used Roy Barrett to sell our house. Mainly working with James, who was the consummate professional, but also Brandon. Very responsive and easy to work with. Communication was very good. We would not hesitate to recommend them.
5/5
GoogleWe can't thank Roy Barrett's enough for their professional care and support when selling a property on our behalf. All the staff were helpful and Bev kept the sale moving whilst keeping all parties informed! Highly recommend their services.PositiveResponsiveness, Professionalism, Value
5/5
GoogleDid a great job selling my house - recommended local agent! ThanksPositiveProfessionalism
Thank you so much for your kind review Peter..
5/5
GoogleVery pleased to report that we had a very smooth and pleasant experience working with Chaffers Shaftesbury in selling our mother's home after she had passed away. We had one viewing, but it was the right viewing as they put in a very acceptable offer. We completed just two and a half months later. Thank you Jackie.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words, it was a pleasure to help you, take care
5/5
FacebookWe recently sold our house through Chaffers estate agents in Shaftesbury. We are so glad we went with them as their level of dedication and service was second to none. Constant communication and updates throughout the sale. They even went above and beyond their duty sorting out issues with the whole chain where the other selling agents and solicitors had made errors. Jackie, Neil and Tom are fantastic agents and we cannot recommend them highly enough. If you are looking to buy or sell a property, look no further, these are the people to do it. 5 stars do not do them justice, it should be higher.
Hi Adam, thank you so much for your recommendation, we thoroughly appreciate your kind words. We wish you and your family all the best in your new home.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service
5/5
GoogleMoved to the area from the Midlands, renting till I find a permanent place, Kevin was great, very helpful, informative and made sure that everything was ok, would highly recommend.
5/5
GoogleI would recommend Roy Barrett to anyone selling a property. Brandon and James could not have been more helpful and nothing was too much trouble. Very professional - Thank you.
5/5
GoogleI have recently dealt with Roy Barrett, particularly Bev and Brandon, on the sale of a property by auction. Roy Barrett's dealt with all parties with the upmost professionalism resulting in a positive result for the seller. Highly recommended for any and all property needs!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOver the past seven years our house in Sturminster Newton was rented out with virtually no voids and certainly no hassle. Kevin managed the property perfectly, often going above and beyond what could normally be expected. When we came to sell, (during these tricky Covid-19 times) Brandon handled everything impeccably. We really couldn't be happier with them and heartily recommend for both sales and lettings. They didn't just get the job done, all of the team are a real pleasure to deal with.PositiveProfessionalism
5/5
GoogleRoy Barrett sold us a house in Sturminster earlier this month. Although they were not acting for us as we were buying, the customer service was first class. Brandon specifically was a big help with loving the purchase along and getting stuck in with the chain to hurry everyone along. A really lovely professional service - all with a smile and sense of humour. The welcome card when I collected the keys was a great touch. Well done the Sturminster branch! When we come to sell we will us Roy Barrett.
3/5
GoogleRating only, no written review.
Thank you for your review Capri, after speaking to you we are pleased to hear this re-view was left by mistake and intended for one of our competitors, take care..
5/5
GoogleThank you to all your staff with our recent house purchasePositiveProfessionalism
Good Morning Peter, Thank you so much for taking the time to leave us a kind review :)
5/5
GoogleRequested a viewing, that was arranged for later the same day. Great service, very professional.
Good Afternoon Ruth, Thank you so much for taking the time to leave a kind review. Stay Safe! Best Wishes, Team Chaffers.
5/5
GoogleThe whole team at Chaffers, Shaftesbury who I highly recommend, were so very Professional, efficient, helpful and communicative throughout the sale of our property upon which we very recently completed - a credit to everyone, thank you! Shirley AlexanderPositiveResponsiveness, Professionalism, Value
Morning Shirley, Thank you so much for your kind words and the goodies. It was a real pleasure to help you.. take care :)
5/5
GoogleAbsolutely brilliant service provided from initial listing through to completion! Jackie was a real star and kept us updated throughout the whole process. All questions were answered quickly. A very professional service provided and will defiantly look forward to using yourselves again! Thank you once again for all your help - Henry Mclean
Thank you so much for taking the time to leave a kind review. Your comments are gratefully appreciated, take care.
5/5
GoogleToday we completed on our Buy To Let purchase. A massive thank you to Jackie for all your hard work and help throughout the process. We look forward to working with you again in the future. Thank you Eve and Will SidfordPositiveResponsiveness, Quality, Professionalism
Thank you so much for your kind review Eve and Will, we look forward to helping you in the future, good luck with your venture. Take care.
5/5
GoogleWould always highly recommend Chaffers. When buying our house through Chaffers we dealt with Jackie Mundy and she is very professional and dealt with anything that arose very quickly . She was also very friendly all the time as were all the other staff at Chaffers. Will use them again when ever buying or selling.PositiveResponsiveness, Quality, Professionalism, Value
Hi Sarah, It was a pleasure to help you.. Thank you so much for taking the time to leave us a kind re-view, we hope your enjoying your new home.. take care
5/5
GoogleJackie was amazing to deal with; friendly, professional and super helpful. She made the purchase of our first home (what seemed like an infinitely long process during Covid!) extremely easy and 100% safe. Thanks again for everything.
Thank you so much for your kind review Esther! we hope your enjoying your gorgeous cottage..
5/5
GoogleExcellent service - knowledgeable, friendly staff
5/5
FacebookNatasha the surveyor from chaffers was amazing. I called her in a last minute panic as I wanted a last minute survey done on a property I was buying, she slotted me in her already very busy diary. I am so appreciative for her. Would highly recommend. Thanks again Natasha!
5/5
GoogleWhat professional service, really impressed how everything was handled especially in these difficult times cant thank them enough! Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Hi Jamie-Leigh, thank you for taking the time to leave positive feedback which is gratefully received. Take care
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Shaftesbury has the most, with 77 reviews rated 4.6 out of 5, followed by Sturminster Newton with 76.
The three Chaffers offices, by town:
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