19 reviews from tenants, newest first, with the office each one is about.
★★★★★ 5/5
View Agents TenantFriendly, efficient and pro-active service
Rob and the team at CK were amazing at finding our dream rental property and helping us with the referencing and move-in process. Rob kept us updated every step of the way, was extremely kind and patient when a answering our numerous enquiries and was always very quick to get back to us. I wouldn't hesitate to recommend Rob if you are looking to rent a property in South-East London!
Becca · 3 January 2017 · Cannon Kallar
★★★★★ 5/5
View Agents TenantVery happy with CK
My boyfriend and me arranged some viewings with CK. Our agent , Rob, was very friendly and helpful from the begining. He showed us some flats that matched our searching expectations ( which is really important not to waste time while looking for a property - other agencies we visited kept sending us spam emails with properties which didn't match our requirements).
After we found the right property for us we started with the paperwork (references, contract, deposit...) and everything went so quick. They even sent us the contract by email which I found very practical since
we are very busy.
There're agencies with cheaper fees but we didn't mind since we found the perfect place and the customer services was good always.
Overall we had a good experience!
Alba · 18 November 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantWonderful experience - thank you Rob!
Even though I wasn't able to go through with renting a property through Cannon Kallar, my experience with Rob was perfect. Unlike many agents I have tried contacting in London, Rob professionally replied to my emails within the hour and called me back when he said he would. Despite getting an offer rejected, he did not hesitate to call me to schedule numerous viewings the next day and I could clearly see that not only was he committed to the job, but also that he genuinely cared. I never felt like I was being tricked or lied to, as I have felt with other agents, and was always treated with kindness and respect. With this positive experience of the first steps of renting through Cannon Kallar with Rob Langley, I am more than certain that a tenancy with this agency is a breeze.
Denisa · 8 October 2016 · Cannon Kallar
★★★★★ 1/5
View Agents TenantIncompetent or duplicitous? Probably both.
Genuinely the worst estate agents I have ever dealt with.
I cannot tell if they are incompetent or duplicitous. Probably both.
They change rules at the last minute that seem to make no sense. Don't trust them with anything - they lost our inventory, they used to let people into our house when we weren't there without notice. They told us we needed a guarantor (and so took £200 off us), then when it failed, they said we didn't need it as our salaries were high enough. Obviously, this charge was not refundable though.
When I left, it took me 2 months to get my £900 deposit back, even though the inventory had been completed. They lied and said they had sent me my cheque twice; I know they lied because when I finally I received the 'new one' they had sent, it was dated weeks before.
They will charge you to do pretty much anything. When our contract came to an end, they said that for my flatmate to continue with the property although changing two of the tenants names, there would be an extra cost of £300 per person. This is in addition to the ~£200 reference/guarantor charges, so they wanted to charge them more than they would someone 'off the street', but without actually doing any of the adverting, showing around etc.
Avoid Cannon Kallar at all costs, I hated having to deal with them. They are just terrible at their jobs.
ELLA · 6 October 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantRob Langley the Cannon Kallar Team!
After a poor experience with a previous estate agents, Rob was a breath of fresh air.
Friendly in approach, though completely professional, Rob went out of his way to make sure our new rental went ahead with minimum hassle and continues to make sure our queries and aftercare are covered too.
Paul · 30 September 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantReally helpful.
Tom made everything quick and stress free.. We were able to move in just a week after the viewing thanks to all the work he did for us.
Cw · 30 September 2016 · Cannon Kallar
★★★★★ 4/5
View Agents TenantEmma Fisher
I would like to rate Emma who oversaw the process of viewing and renting the property I now occupy in Deptford. I had been looking for 6 months and despite fraught nerves Emma was always calm and friendly. I never felt any pressure from Emma although she kept things moving forward and gently sent me reminders. Emma always remained in contact with me and she made a conscientious effort to accommodate my needs and answer all my queries despite the process not always being entirely straightforward. After I moved into the property Emma continues to liaise with the landlord and responds as promptly as she can regarding any queries or issues I might have . Overall a very pleasant experience to deal with an agent like Emma.
Sara · 4 July 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantTom was an extremely good and helpful agent. My partner and I had been looking for a flat for month but were always let down. Tom understood what we were looking for and kept us up to date with any new flats on the market. In the end we found exactly what we were looking for and are very happy with our new flat.
Thank you so much for your help, Tom!
ES · 20 June 2016 · Cannon Kallar
★★★★★ 5/5
View Agents Tenantprofessional and extremely helpful
Emma has been very helpful and extremely professional throughout the whole process.
Great support thank you
Giovanni · 8 June 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantFantastic support throughout the process
Our agent has been amazing, he put us at ease at each stage of the process. He understood our needs and even what we wanted in a new home (when we didn't even know ourselves).
I would recommend Cannon Kallar to others, as their customer service is excellent.
RS · 4 June 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantExceptional service
Cannon Kallar, Deptford has been by far the best agency we have dealt with. We were looking for a two bedroom property to rent in Deptford and Rob and Tom assisted us with finding it. They were both very reliable and approachable answering every query that we had regarding the property. I definitely recommend their services.
Sanjay · 8 May 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantTom was by far the best letting’s agent we dealt with. My partner I and were looking for a one bedroom property and contacted Tom after seeing a flat on right move. From the very beginning we found Tom to be very friendly and accommodating whereby nothing was ever too much trouble. His knowledge of all the properties was outstanding and he always listened to what we were looking for. He maintained communication with us regarding new properties and could not have done more in helping us to find a property. Once again Tom, I would like to thank you for all your help.
Craig · 29 April 2016 · Cannon Kallar
★★★★★ 4/5
View Agents TenantGood, fair and reassuring.
Cannon Kallar offers good, friendly and thorough service and are always available to answer any questions you might have. My partner and I were looking for a one bedroom and was able to see the place we were interested in immediately. The agent Rob Langley was helpful, professional and very fair all through the process of arranging to rent our new home. You can tell Rob likes and takes pride in his job and the service he provides; it is not only important for him that the landlord has a good experience, but also the tenant. This made us feel very secure and calm about the process and we are now very happy in our new home. Thank you very much to Rob and the team at Cannon Kallar.
Anne · 15 April 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantGreat Service! Customer driven, Rob is outstanding.
Cannon Kallar's shakes up the old image of difficult, unsympathetic and nasty , estate agencies with an outstanding customer service.
My boyfriend and I had the luck of dealing with Rob, who has just been perfect with us:: punctual, polite, caring and genuine.
Thanks to Rob we now have a fantastic one bedroom flat in a great location and we hope our tenancy will last for years!
Thank you very much,
Agata and Tamas.
Agata · 2 March 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantOutstanding agency
After 10 moving in London, I must say Cannon Kallar's Deptford branch is really the best agency I've ever came across. Quick, efficient and hustle free service and what is most important clear and easily understandable contract. Rob Langley and Alexandra Stokes really went for that extra mile to make the service 5 star. Well done CK Deptford!
TS · 2 March 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantRob was excellent in helping us move
Rob was always contactable and always was there to help with any quieries
This made our move go really well
Kevin · 29 February 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantVery friendly and helpful
Tom was really helpful in helping me find a flat to rent. He was very pro-active in keeping me up-to-date with flats as they came on the market and I felt he quickly got a feel for the sort of place I was after. He seemed very knowledgeable about the area and the lettings market in general, and made the whole process quite effortless.
Steven · 24 February 2016 · Cannon Kallar
★★★★★ 5/5
View Agents TenantRating only, no written review.
Lazarus · 28 January 2016 · Cannon Kallar
★★★★★ 5/5
View Agents Tenantpleasant surprise
I approached the agency by friend's recommendation and i wasn't disappointed as they help me find decent property for really good timeframe. I hope to keep using their services in the future.
Krasimir · 27 October 2015 · Cannon Kallar
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.