4/5
Helpful, knowledgeable staff. Easy parking in nearby side streets.

Trusted Agent profile
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256 reviews across 2 offices and 2 platforms
Bury and Hilton has two offices, in Buxton and Leek. Together they have 256 reviews on two platforms, rated 4.6 out of 5 overall.
239
Reviews on Google
All 2 offices
17
Reviews on Facebook
All 2 offices
Bury and Hilton's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Helpful, knowledgeable staff. Easy parking in nearby side streets.
5/5
Very very helpful staff! Great experience & would highly recommend π β¦
5/5
Rating only, no written review.
5/5
We would like to say the biggest thank you and leave the biggest 5 star review we possibly can. We have just sold our house through Bury and Hilton, Buxton. Emma, Ashleigh and Lindsey absolutely made our experience smooth sailing from start to finish. Emmaβs knowledge of the local area and contacts within were fantastic and made us feel like we were customers on a personal level - it never once felt like we were just another house for sale. Emma treated our home with kindness and respect from the moment she stepped in through the door and she made sure we understood each step of the process (it didnβt matter how many times she had to re explain for us to fully understand). Emma liaised with the solicitors with ease and promptly and we sold within a 9 week turn around from agreement to completion. Ash and Lindsey also went above and beyond to ensure any viewings were conducted with respect and care for our home feeding back every step of the way. We cannot thank you all enough and we will miss catching up with you all.
Hi Zoe, Wow!!! Thankyou so much for leaving such a lovely review, we have had tears in the office. It means so much to us to hear such lovely feedback. It was an absolute pleasure to sell your first home for you. We pride ourselves on being friendly and approachable yet providing a professional service. Thankyou once again for choosing to list with Bury & Hilton and wishing you all the very best in your new home.
5/5
The Bury and Hilton team have been amazing. Emma went above and beyond to help me rent my property out. With living abroad the time difference gets in the way but Emma was always in contact updating me and making sure the process was smooth . I couldnβt recommend Emma enough nothing is too much trouble. Thank you again and Iβm sure i will be using you again at some point in the future.
5/5
We had 3 estate agents view our property we wanted to sell and found Emma knowledgable, friendly, and straight to the point, she listed the house quickly and we sold after 4 viewings and 4 weeks on the market, itβs been a stressful 6 months since we agreed a sale but Emma has kept us updated and listened to our concerns with the Solictors we used who were less than helpful. Emma thank you for being an ear for me to rant to, thank you for helping as much as you possibly could! We finally got there in the end. Highly recommend Emma and the team at bury and Hilton.
Hi Donna, Thankyou for taking the time to leave such a lovely review. It was a pleasure to work for you, even though at times it felt we were the only ones trying to get this over the line. Wishing you the very best in your new home.
5/5
Everyone i dealt with was polite and professional, nothing was too much to ask. Highly recommend. Thank you.
5/5
Emma and Lindsey at Bury and Hilton Buxton have been a pleasure to deal with. Very professional service and support with property rental and property sale. We would highly recommend their services.
5/5
Can't praise Bury & Hilton enough for their professionalism and excellent customer service over the last 6 months. When our property sale was delayed by Probate, the staff were proactive, keeping us and the vendors regularly updated. Their advice, experience and support led to successful completion of the sale. They were also very friendly and prompt in responding to queries. I am happy to recommend their services to prospective clients.
Thank you for your kind review. Weβre really pleased to hear that you felt supported throughout the process, especially during the probate delay. Clear communication and proactive updates are very important to us, so itβs great to know this made a difference. Weβre delighted we could help you achieve a successful completion. It was a pleasure working with you, and we truly appreciate your recommendation. Warm regards, Bury & Hilton
5/5
Emma was absolutely outstanding, she went above and beyond for us, always in contact and kept us up to date, day or night. Nothing was too much trouble, a big thank you and I would 100% recommend you βΊοΈ
5/5
Emma was the best agent I have ever worked with and she went well above and beyond what she needed to do to help us complete the sale. She was honest in her assessment of the property, provided genuine expert advice on the local market, and was incredibly proactive in arranging viewings, following up, and working closely with the solicitors and sellers to push things forward. She also has a great balance between having a personal touch with clients and understanding their situations, and being a top class professional. She is a great asset to the company and solely because of her, I would go back to using Bury and Hilton in future. Thanks Emma for being so amazing throughout.
Thankyou for the lovely 5 star review Mike. Your comments are exactly what we pride ourselves on here at Bury and Hilton, being professional, honest and proactive. Wishing you and your family all the very best, it was a pleasure to work on your behalf.
5/5
Emma was amazing throughout the whole process of securing my rental property. She was so helpful, friendly, and always quick to respond to any questions I had. Iβm really grateful for her help and would definitely recommend Bury & Hilton to anyone looking to rent.
Thankyou so much for your lovely review Chelsea. It was a pleasure to be able to help you begin your next chapter. Wishing you all the best in your new home :)
5/5
Excellent; professional and friendly. Incredibly helpful; nothing too much trouble. We would highly recommend them.
5/5
The Bury and Hilton team are absolutely brilliant. Emma is absolutely amazing, down to earth, more than helpful, passionate and professional. She has gone above and beyond to make sure everything has been as easy as possible for us. She has supported us with absolutely anything she possibly can and nothing has been too much trouble for her at all. I have and will always highly recommend the team to anyone. Thank you so much!
Thankyou for the 5 star review Millie. It was a pleasure to sell your property and work on your behalf. Wishing you and your family all the very best in your new home, and you know where we are should you ever need us again.
5/5
What a great estate agents. After dealing with Emma Mycock I wouldn't go anywhere else to sell my house. She's professional, attentive and her local knowledge of the area is second to none. She takes the stress of our selling a house. What a legend. Great work. Thankyou
Thankyou for your fabulous 5 * review Adam. We have a fabulous team in Buxton and glad to hear you feel the same. Hope to work with you again soon.
5/5
This is the second time Iβve used Bury & Hilton, and this time they helped me with the sale of my home. Emma is incredibly helpful and dealt with any issues promptly. Communication was great. I would definitely use their services again.
Thankyou for your lovely review Ellie. It was a pleasure to sell the property we once sold to you. Wishing you al the best in your new home. :)
5/5
Very happy with the service and support
Thankyou for your Review Stephanie.
5/5
The team at Bury and Hilton Buxton have been exceptional in taking care of us during our move. Emma especially has worked tirelessly to keep our (sometimes tricky and testing) chain moving but she never relented and we finally exchanged. 100% recommend Bury and Hilton! You will not be disappointed by the service and care youβll be receive from this professional and friendly team.
Thankyou for your 5 star review Natalie. It was a pleasure to work on your behalf. It may have been a very bumpy ride from start to finish with issues in the chain, however, we got there in the end. Wishing you and your family all the best in your new home.
5/5
Fantastic from all the ladies at bury and Hilton, especially Emma. Went above and beyond every step of the sale and purchase to help chase and get it through. Canβt fault them in any way Thank you
Thankyou for leaving this review Jake. Wishing you and your family all the best in your new home.
5/5
Emma and the team were fantastic! They were all supportive and helpful when selling and buying our property! Definitely recommend bury and hilton!
5/5
Emma was the agent for my purchase in Buxton. During the process (which wasn't easy through no fault of B&H or Emma) she fully understood and helped over come any issues that came up. Highly highly recommended, best agent I have ever delt with.
Thankyou for your 5* Review. We have a great team in Buxton and will be sure to pass on your comments to them. We hope to work with you again.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thankyou
5/5
I cannot thank Emma enough for everything she has done with the sale of my house! Emma constantly communicated and pushed for answers to help progress the sale, and without this I donβt think we would have been in our new house in time for Christmas! Thank you!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Buxton has the most, with 164 reviews rated 4.9 out of 5, followed by Leek with 92.