★★★★★ 5/5
GoogleAfter finding the perfect property on Rightmove, we went through the process of viewing and applying for it with Bidwells within a few days. They have provided excellent service and given us amazing guidance as first-time renters. We felt very well looked after and have been kept informed about every step of the way, with super quick responses whenever we had any questions or queries. I would specifically like to highlight the amazing support from Mel Jarvis, who was always friendly, reassuring and provided excellent service!
Ines · 12 October 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review.
★★★★★ 5/5
GoogleMel was extremely helpful, and responded to all of my questions very quickly.PositiveResponsiveness
Henry · 25 August 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for you review, it is really appreciated. I am glad we could be of assistance.
★★★★★ 5/5
GoogleI've rented a property with Bidwells for over two years and have been very well looked after by Teresa Taentzer (thank you!). When it became time to move on, I have been delighted to find another property with Bidwells at Trumpington and once again have had a very positive experience with the rental management team (thanks Mel Jarvis and Kersha Douglas!) from rapid responses to emails, organising viewing, negotiating contracts and coordinating the move. Highly recommend this group of professional women.PositiveResponsiveness, Quality, Professionalism
Ruth · 17 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 16 June 2024
Thank you so much for your fantastic feedback
★★★★★ 5/5
GoogleBidwells are a superb outfit. Professional, patient and efficient. I have bought, sold and rented my own properties with them, and worked with many agents including David Bentley, Rebecca Wilson, Lacie Hay to name but a few...and my experience with both the sales and the letting teams over the years has been stellar. A special thank you to Robert Couch, who has handled my last two sales. He has a keen sense of the market and is very professional and transparent in his dealings. A terrific person to have in your corner and a nice guy to boot.PositiveResponsiveness, Quality, Professionalism, Value
David · 17 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 16 June 2024
Thank you for your feedback and review. We are pleased your experience with us has been positive and look forward to helping you again in the future.
★★★★★ 4/5
GoogleRating only, no written review.
Лидия · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
GoogleRating only, no written review.
HBale · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you
★★★★★ 5/5
GoogleRating only, no written review.
Eno · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you
★★★★★ 5/5
GoogleRating only, no written review.
Alexander · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review
★★★★★ 5/5
GoogleJust had a great purchase from BidwellsPositiveResponsiveness, Professionalism
Edmond · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thanks for your feedback and lovely review, we are so pleased you had a great experience with us.
★★★★★ 5/5
GoogleProfessional and helpful during the process, great customer servicePositiveProfessionalism
Will · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your feedback and your lovely review of our service
★★★★★ 5/5
GoogleProfessional and helpful agency, special mention to Niki , brilliant agent.
Reepa · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you so much for your great feedback
★★★★★ 5/5
GoogleMel was very helpful in negotiating our tenancy, very prompt to reply, and very informative.
Jess · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review
★★★★★ 3/5
GoogleSome issues but apologetic and polite response from Kersha. Thank you for getting in touch.
Look forward to viewing the properties soon!
Timothy · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
We are sorry to hear that you have experienced difficulties with the viewing arrangements, and thank you for bringing this to our attention. We will speak with the team involved and will be in touch with you shortly to discuss this further. We welcome all feedback and always look to improve our systems to ensure smooth arrangements for both our clients and viewers now and in the future.
★★★★★ 5/5
GoogleNiki was really helpful in guiding me through the referencing process. Cheerful and efficient, it made a difference. Many thanks. PaulPositiveProfessionalism
Paul · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your great review!
★★★★★ 5/5
GoogleThe agents, and especially Matt and Mel, helped me so much with all the procedure of struggling to find a place to live in the UK in the COVID-period! Thank you very much!
Marilena · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for taking the time to leave a lovely review
★★★★★ 3/5
GooglePicked up keys for my daughter's flat. Courteous but unhelpful staff. Still awaiting snags in the flat to be sorted. Inefficient seevice and Poor communication.
Maharukh · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your feedback, we're so sorry you felt you received poor service. Would you mind emailing info@bidwells.co.uk so we can investigate your issues further?
★★★★★ 5/5
GoogleHad a great experience with Andrew Tucker, whilst choosing and buyng a house in Cambridge under my own self-inflicted time pressure. Astonishingly better experience than I had with one of their large Cambridge competitors.PositiveProfessionalism
Peter · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you so much for your lovely review, we're so pleased you had such a great experience with us
★★★★★ 1/5
GooglePoor customer service. I viewed a property several weeks ago. I’ve tried to contact Bidwells several times since and each time been told someone will ring me back. No one bothers to return my calls, I haven’t even had the courtesy of an email asking how the viewing went. I can only assume they do not want to sell property.
Alex · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your feedback, we're sorry you had a poor experience. Would you mind emailing us at info@bidwells.co.uk so we can investigate your issues further?
★★★★★ 5/5
GoogleI was selling our family home after my mother passed away and had 3 estate agents visit to pitch for the business. Robert Couch came to discuss options and pricing, and presented us with the a selection of material for similar properties with sale prices to justify the valuation. It wasn't the highest valuation, and they didn't offer the cheapest fees. We went with Robert because we felt we'd get the most personalised service. Also, we had to have a high level of trust given we weren't local and couldn't monitor things closely.
They were very patient with our changes to the marketing material and despite hitting lockdown #1 just as we were to about to go live, kept in contact regularly to make sure we were all ready to move quickly once the lockdown ended.
As soon as viewings could start, potential buyers were ready to go. We were kept well informed on progress and within a few weeks of the first viewing it had gone to sealed bids. The final steps taking us through to completion were equally efficient.
Robert acted with integrity throughout and achieved the best result possible.PositiveResponsiveness, Quality, Professionalism
Ian · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your five star lovely review. We are glad we were able to help with the selling of your family home and look forward to helping you again in the future.
★★★★★ 5/5
GoogleAndrew Tucker and his team have been kind and professional steering us through a fraught sale and purchase chain.
We would have no hesitation in recommending Bidwells to anyone wishing to receive an excellent service.PositiveResponsiveness, Quality, Professionalism, Value
PR · 13 June 2021 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review and we do hope you are happy in your new home!
★★★★★ 5/5
GoogleRating only, no written review.
Ethan · 13 June 2020 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for leaving a review!
★★★★★ 3/5
GoogleRating only, no written review.
Scott · 13 June 2020 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your review
★★★★★ 5/5
GoogleGood service and prompt reply.
Justin · 13 June 2020 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your feedback Justin.
Kind regards,
Bidwells
★★★★★ 5/5
GoogleVery good professional company
Scott · 13 June 2020 · Bidwells Cambridge (54 High Street)
Agent replied · 12 June 2024
Thank you for your lovely review
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