Bidwells estate agents in Cambridge and Norwich

★★★★★ 5/5

Google

Extremely professional, friendly and responsive agents. So far, we had an absolutely brilliant experience renting a property through Bidwells.

Rūta · 12 October 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Because it is my line work I did all the professional photography, the floor plans, the virtual tour (and hosted it on my professional servers), advert text (because their draft was rubbish), and showed all the viewers around. For all this Bidwells very begrudgingly, and not without chasing them several times, paid £100 into my bank account without even informing me. (They claim theis is what they normally pay for that work and could produce proof, which, of course, they never did…) And what did they do for their £11,400 fee for “selling” the property (which was paid immediately on completion date, no chasing required)? Someone visited my property once to make a valuation, an ad with my photos and text was put on their website and one or two main property websites. And they took and made a few telephone calls from/to potential buyers and liaised with me for me to do the viewings. I would have spent far more time and skill than they did… I’m in the wrong business, because this estate agent, with their very plush new offices, gets paid (not earns) extortionate amounts of money for doing virtually nothing…

APS · 12 October 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

I've just rented a flat with Bidwells. A very positive experience so far. There were some issues during the referencing process and Mel was very helpful and diligent, finding a solution in no time. I would also like to mention Jan Minter, the viewing agent, who was professional, friendly and respectful of the current tenant and myself during my visit to the property.

Veronica · 12 October 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Excellent service and very professional team. They know the area quite well and were able to attract the right tenants immediately. Alex has been in close contact ar all times... from day one. I would strongly advise for any landlords looking for a professional team to manage their property.

Abderrazak · 12 October 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Elisabeta · 12 October 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

We're extremely happy with the service Jake Jackson is providing. He manages to maintain the right balance between being friendly whilst being professional & responds quickly to our queries regarding our property. The whole team at Bidwells offer great customer service from Sarah Jacklin in Client Accounting, Sue Magona in Bookkeeping, to Niki Stevenson & Jake in Residential Lettings. A superb team.

Janet · 12 October 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

We have just started renting a property with Bidwells and so far the customer service has been outstanding. There was a hold up in the referencing process which Niki sorted out very quickly. Very happy so far.

Beth · 12 October 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

We worked with the Cambridge Bidwells team and they are completely fantastic and professional right from the initial call to understand our requirements, showing us properties matching those and the post processing after we selected one. They never fail to keep you updated of the progress, the actions you need to take and are always 1 phone call/email away if you need any assistance. We will always be working with them for any our property requirements. Thanks Irene, Tanya, Niki, Mel, Brendon and all the rest of the team. Warm Regards, S R

Throw · 13 June 2022 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

If I could have given zero or negative stars, I would have done so. My experience of this estate agent is as a prospective buyer. And, as a result of my experience, I would never buy a property through these people, and suggest you too give them a wide berth. They provide misleading information regarding properties, both on their website and accompanying brochures. Then, when you ask to withdraw from the purchase because of what you discover about the property, they hit you with extortionate withdrawal fees and blame the client and their client's solicitor, even though the only agreement you have signed is with them. Even worse, they send you insulting emails trying to make you feel bad about your decision to withdraw. Of course, after complaining about such, they apologise. But the damage has already been done. Querying the withdrawal fees, which they call "administration fees" doesn't get you far. You get no breakdown of tasks, just that you have been charged for one hour, at a cost of £375+VAT. Wow! That is more than most people earn in a week! Absolutely disgraceful!!

Terry · 28 March 2022 · Bidwells Norwich

★★★★★ 5/5

Google

Rating only, no written review.

Alex · 25 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

During all the rental process they have been very kind and helpful especially Mel Jarvis who attended me personally.

José · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

A thoroughly professional service delivered by Warrick Anderson of Bidwells. He dealt with the sale of our house. Very attentive and quickly dealt with every email/query, ensuring that the whole process went smoothly.

Rob · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Luciana · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Professional, speedy and friendly service from Niki. We really appreciate her help with this move. Thank you!

Jen · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Very professional service from Kersha Douglas and Olivia Davies. They were very responsive and they were keen on fulfilling our special needs. I'm happy with the service so far, and I would surely recommend.

Mohamed · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 4/5

Google

We interacted mostly with Kersha. She was extremely responsive and professional when dealing with us and the property that we were interested in. We had many questions at the start and she patiently answered every single one of them.

Amanda · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Very professional, helpful, communicative. Helped me to secure a house immediately in the midst of a fast market. Niki Stephenson is particularly very attentive to my needs. Thankful for the service! Really appreciate it!

Nasrin · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Through Mel Jarvis at Bidwells, we were able to secure our tenancy quickly and efficiently. The service was kind, helpful and matters were dealt with professionally and promptly. Would highly recommend.

Ben · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Recently rented from Bidwells for 18 months. Professional responsive service under difficult COVID / Lockdown restrictions. Lacie Hay, my property manager, was outstanding - friendly and supportive.

Jonathan · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

The most professional estate agent I have dealt with. The property rental went without issues and our property manager Lacie Hay exceeded our expectations for anything related to the property including a swift and painless checkout. Strongly recommend doing business with Bidwells.

Hector · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

We just went through the process of renting a property with Bidwells this month, which was very efficient with quick communication. All agents involved (Matt, Lacie, Mel and Tanya) were kind & and extremely helpful, and together with the tenancy platform made the whole process simple and straighforward.

Alexander · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Really straight forward viewing and signing process. Overall a good experience. Matt, my housing manager has been a great help. The repair reporting service is quick and easy. Would happily stay with Bidwells in the future! :)

Matthew · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Amazing service provided by the agency to find us our 'home' as per all our needs. Very professional and helpful staff. Mel Jarvis and Olivia Davies were really supportive right from the start who put in all their efforts to help us secure a lovely place. Really appreciate the assistance. Indeed the best in the Estate market! Would highly recommend. Happy home! :)

Pratibha · 12 October 2021 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Bidwells manage the refurbishment of our rental property with exceptional attention to detail, proactive communication throughout the project, and with a superb result. Dominic Humphrey What is the project manager for Bidwells and Nikki Stevenson was the property advisor. We could not have been more pleased with the outcome which was great value for money. We have entrusted the property to Bidwells Rental division. We could not recommend them too highly.

Jim · 12 October 2021 · Bidwells Cambridge (54 High Street)