5/5
Well built property.
Trusted Agent profile
★★★★★
549 reviews across 3 offices and 2 platforms
Berkeley Homes Oxford and Chiltern Ltd has three offices, in Slough (two offices) and Sunningdale. Together they have 549 reviews on two platforms, rated 3.8 out of 5 overall.
53
Reviews on Google
All 3 offices
496
Reviews on Trustpilot
All 3 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
Berkeley Homes Oxford and Chiltern Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Well built property.
5/5
Excellent customer service and support…
Excellent customer service and support throughout the process.
5/5
Working with The Berkley Group whilst purchasing my 1 bed apartment at the Horlicks Factory was an exceptional experience from start to finish, and much of that is thanks to the incredible people I had the privilege of working alongside, Izzy, Ellie, Saied, and Cameron. From day one, the team fostered an environment that felt both highly professional and genuinely supportive and welcoming. Each person brought something unique to the table: Izzy’s infectious spirt and clarity, Ellie’s thoughtfulness and attention to detail, Saied’s insight and problem-solving mindset, and Cameron’s collaborative spirit and excellent bow making stills😊. Together, they created a dynamic that made information clear rather than overwhelming. What truly set this experience apart was how valued and heard I felt. The Berkley Group proactively practiced open and honest communication. My Ideas were welcomed and there was a real sense of mutual respect that made the process both meaningful and enjoyable for my daughter and I. I walked away not only feeling valued but also with a deep appreciation for the culture and people who represent The Berkley Group and with their efforts make it what it is today. Collaborating with this team was inspiring, motivating, and honestly a pleasure. I would wholeheartedly recommend The Berkley Group to anyone looking to purchase a property at the Horlicks Factory, Slough.
5/5
Another outstanding customer service…
Another outstanding customer service throughout the recent purchase with Eden Grove Berkeley Home. Smooth and immediate response and communication at every stage. Even after compketion👍.
5/5
What a great experience
What a great experience - thank you!!
5/5
The Berkley Group Flat Purchase
Working with The Berkley Group whilst purchasing my 1 bed apartment at the Horlicks Factory was an exceptional experience from start to finish, and much of that is thanks to the incredible people I had the privilege of working alongside, Izzy, Ellie, Saied, and Cameron.
4/5
Nice flat, painful lawyer.
Difficult buying experience - slow and arrogant legal team were a pain to deal with, but we got there in the end. Moving in experience has been great though, with all snags rapidly sorted out and a lovely welcome from the team on the ground.
5/5
High standards and outstanding customer…
High standards and outstanding customer care.
4/5
4.5/5 premium, but with minor flaws
Berkeley has a strong reputation for offering premium properties, and that is largely my experience with their Glasswater Locks project. Most aspects were delivered against the top standard. There were some minor flaws that stopped me from giving Berkeley a full five stars, however. The dishwasher door catches the plinth and makes noise when opening and closing, and the backing board under the bathroom sink was not fitted at the time of completion. Costumer service is responsive and keeps me updated throughout, but the dishwasher door issue has not been fully resolved. That said, the overall experience with Berkeley is great.
5/5
Not too many questions/just right
Very pleased with purchase
5/5
I have lived here for 18 months and I couldn't be happier. I love my apartment, plenty of storage lovely kitchen and bathrooms finished to a high standard. All the neighbours I have met are really nice and it feels like there is a real sense of community. I love the facilities and often use the cinema room and co working space. The concierge team are so friendly and helpful (I cannot believe anyone has said they are rude as they a have only ever been friendly to me) the grounds and communal areas are well kept and the location. Is amazing for hybrid working in London. Highly recommended. The only thing I would change is to have more visitor parking
2/5
£500m profits, but the Christmas tree didn’t make the cut.
Berkeley Homes has had a stellar year financially, yet at Royal Arsenal Riverside they couldn’t stretch to putting up this year’s Christmas tree. Festive cheer clearly didn’t pass the cost review.
5/5
Quality build and professional customer…
Quality build and professional customer service. Special requests were readily agreed. Choice of carpets, tiling, kitchen colours. House feels solid and substantial. Snags dealt with quickly. Nothing is too much trouble for customer service at this development.
5/5
We bought a lovely new flat on…
We bought a lovely new flat on Highcroft Development in Wallingford. The whole process was superbly handled by the team. It’s a great place to live - not just a flat.
1/5
Woodberry Down is no longer safe
Woodberry Down is not safe! Crime is now so bad that walking outside puts you at risk of theft or stabbing, any time of day, any day. Even cars are being stolen from the street. Berkeley don’t care nor have they done anything to address the rising crime rates. It’s not safe here anymore. The local gangs have also recently started entering the buildings, so we are not even safe inside. Where is the accountability?
1/5
Berkeley Homes Is a Total Disgrace, Unsafe, Poorly Built, and Financially Exploitative
Living in a Berkeley Homes development has been one of the most disappointing and frustrating experiences I’ve ever had as a homeowner. For what is marketed as a luxury development, the reality couldn’t be further from the truth. I have lived here for 10 years and the situation is rapidly worsening.
5/5
Despite a number of issues still the…
Despite a number of issues still the best development company in the UK.
5/5
Great quality home and lovely area and…
Great quality home and lovely area and amenities at Woodberry Down
1/5
Knife crimes on property with no intervention
I’m disappointed with the growing lack of security at Woodberry Down. Crime has noticeably increased, with incidents like phone snatching, trespassing into buildings, and even knife-related events making residents feel unsafe. My husband was mugged at knifepoint, an elderly man was murdered on the property, and the same group of kids from the nearby estate continue to commit crimes on property with no intervention from Berkeley homes. Security presence is minimal and access points aren’t well monitored. For a development sold as premium, this is unacceptable. I hope Berkeley Group addresses these issues urgently, but right now I cannot recommend living here.
1/5
Concerning criminal activity in the…
Concerning criminal activity in the area; Security and management do not address or do anything about the growing issue. Residents are left to deal with the situation on their own.
5/5
I absolutely love the environment, the whole concierge team are extremely helpful and go above and beyond all the time and make my day. The cleaners are so friendly and it’s just a great place to live and socialise
Thank you Tamzin for your kind words about Horlicks Quarter, we are so glad you are happy living here on the development.
5/5
This place looks great, really good quality of construction and managing team are amazingly friendly, but it’s not safe or peaceful for relaxing at home. Kids scream a lot at the garden spots, and their games mess up the grass and landscape. In a few years, it won’t be as nice. The ice cream truck is loud every day (20-30 minutes, a few times), so you can’t hear your TV, even with windows closed. The walk from the station to Horlick is only six minutes, but you might get robbed there. There have even been problems in Horlick, not just on the road.
Thank you for your kind feedback on Horlicks Quarter. At Berkeley Homes, we’re committed to building communities that offer not only high-quality homes but also a safe and welcoming environment for all residents. If you haven’t already, we encourage you to reach out to our concierge team so we can look into the concerns you’ve raised in more detail. We’re also actively engaged in local forums, collaborating with key community stakeholders to develop meaningful solutions to the anti-social challenges mentioned. Our goal is to help foster a stronger, more connected community in Slough.
5/5
Absolutely love this building! The interiors are elegant, the materials feel premium, and the layout is both smart and stylish. Big shout-out to the concierge team - they’re amazing! The construction quality is just top-notch.
Thank you Ilarion for your kind words about Horlicks Quarter. We will pass your feedback onto the team.
5/5
Rating only, no written review.
Thank you for your positive review of Horlicks Quarter
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Slough (Farnham Lane) has the most, with 507 reviews rated 3.8 out of 5, followed by Slough (Stoke Gardens) with 37.
The three Berkeley Homes Oxford and Chiltern Ltd offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.